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March 2000 (Revised November 2001)
Case

Rosenbluth International and Biztravel.com

Rosenbluth, the third largest U.S. travel agency, uses the Internet to serve new customers with a high-service strategy. Rosenbluth acquires Biztravel.com and integrates the customer support and logistics aspects of service delivery. View Details

Keywords: Horizontal Integration; Internet and the Web; Service Delivery; Acquisition; Travel Industry; United States

November 1999
Case

Interactive Minds (B)

By: Ashish Nanda, Thomas J. DeLong, Christina L. Darwall and Scot H. Landry

Two recent Harvard Business School graduates start a venture capital/consulting firm focused on opportunities related to the Internet. View Details

Keywords: History; Venture Capital; Internet and the Web; Capital Structure; Entrepreneurship; Consulting Industry

Fast Answer

Real estate: emerging markets

which focus on the real estate market in countries around the globe. EMIS Select a country from the list. Click on the Industry... View Details

March 2015 (Revised December 2016)
Case

American Well: The DTC Decision

By: Elie Ofek and Natalie Kindred

In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details

14 Aug 2015
Blog Post

What is a Career Coach?

pick their coaches based on coach bios and/or recommendations from our office. These bios generally include information such as the industries and companies where the coach has worked, what type of coaching... View Details

March 2024 (Revised August 2024)
Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort

In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details

Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States

21 Aug 2000
Research & Ideas

Faculty Research Looks to Latin America

produce benefits, particularly in light of what's going on now in terms of a number of these privatized firms being de-listed? What is the role of institutional reforms in improving information and accountability?" Global Investor... View Details

Keywords: by Martha Lagace

01 Jun 2015
News

The Military and the MBA: Maura Corby Sullivan (MBA/MPA 2009)

business or the military Gene Markowski Unlearning some of the lessons of the military Unlearning some of the lessons of the military Lance Batchelor Similarities between submarines, the classroom, and the boardroom Similarities between submarines, the classroom, and... View Details

Keywords: National Security and International Affairs; Government

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

loss of control and precision of information). Before the 1920s at least, most German industrial firms did not have an extensive middle management staff. Large German firms remained much more diversified and decentralized than unitary,... View Details

Keywords: by Sean Silverthorne

Web

Search Fund Fellowship | MBA

based on your personal financial situation and your family’s financial circumstance, as determined by MBA Financial Aid. Preference goes to applicants pursuing opportunities in underserved industries and geographies. More Details If you... View Details

26 Oct 2018
News

A Chance to Lead

their way in the corporate world. “When I started my business, the building-service industry was primarily dominated by companies owned by men, but about 90 percent of the women were workers there. But many were in lower-skilled levels.... View Details

March–April 2023
Article

Pricing for Heterogeneous Products: Analytics for Ticket Reselling

By: Michael Alley, Max Biggs, Rim Hariss, Charles Herrmann, Michael Lingzhi Li and Georgia Perakis

Problem definition: We present a data-driven study of the secondary ticket market. In particular, we are primarily concerned with accurately estimating price sensitivity for listed tickets. In this setting, there are many issues including endogeneity, heterogeneity in... View Details

Keywords: Price; Demand and Consumers; AI and Machine Learning; Investment Return; Entertainment and Recreation Industry; Entertainment and Recreation Industry

Find at Harvard

01 Apr 1997
News

HBS Conferences Explore Range of Issues

regulatory infrastructure. Political corruption, restrictions by China on the free flow of information and opinion, or other official interference could be potential areas of conflict, he said. Organized by the Asian Business Club at HBS... View Details

2022
Working Paper

Getting on the Map: The Impact of Online Listings on Business Performance

By: Michael Luca, Abhishek Nagaraj and Gauri Subramani

We evaluate the extent to which small businesses maintain an online presence, looking at restaurant listings on a major online review platform. While the majority of restaurants have an online presence, we find that roughly 18 percent in our sample have no presence as... View Details

Keywords: Small Business; Internet and the Web; Revenue; Digital Marketing; Food and Beverage Industry

Find at Harvard

08 Jul 2013
Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

liquidation process. “We don't spend enough time thinking about the death or liquidation of businesses” "When we were first exposed to the issue of store liquidations, we didn't have a sense of how big it was—that there is a massive View Details

Keywords: by Julia Hanna; Retail

01 Dec 2013
News

Faculty Q&A: Playing the Hits

be invited to more parties or other cool events. What got you interested in this research? I've always been fascinated by the entertainment industry. I was trained as an empirical modeler—I develop econometric models to analyze data. What's great about the... View Details

Keywords: Patrick Kirchner; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services

10 Nov 2020
News

Learning to Fight

function caused by the tumor and its treatment, Susan had survived the unsurvivable. It was then that Sontag made a promise to himself and his wife: “If I ever get a chance to do something about this disease, I’m going to do it.” In 2002, he had that chance. Sontag... View Details

Keywords: April White

01 Feb 2023
Blog Post

How Alumni Can Recruit When They Aren’t Recruiters

to campus, hosting virtual events, and more, you can find their contact information here. Make use of 12twenty and the Resume Databases 12twenty is the recruiting platform HBS uses to connect employers with students, and it’s where you... View Details

04 Jan 2012
First Look

First Look: January 4

nonfinancial information that has not yet been provided. Globalization and Beauty: A Historical and Firm Perspective Author:G. Jones Publication:EurAmerica 41, no. 4 (December 2011) Abstract This paper uses the beauty View Details

Keywords: Carmen Nobel

22 Mar 2011
First Look

First Look: March 22

management, specialization of financial intermediation, and marketing methods. The contributors—leaders in business, government, academia, and the nonprofit sector—discuss new research and ideas about the future of credit markets, including how improvements might be... View Details

Keywords: Sean Silverthorne

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