Publications
Publications
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- All HBS Web
(14,155)
- Faculty Publications (5,158)
- January 1996 (Revised January 1996)
- Teaching Note
Colonial Broadcasting Co. TN
By: Arthur Schleifer Jr. and George Wu
Teaching Note for (9-894-011). View Details
- January 1996
- Teaching Note
Sunbeam Television (A) and (B) TN
Teaching Note for (9-596-056) and (9-596-057). View Details
- January 1996 (Revised February 1997)
- Case
Tennessee Valley Authority: Option Purchase Agreements
By: Peter Tufano
James Cross, VP of customer planning at the Tennessee Valley Authority, a major supplier of electric power in the Southeast United States, is considering meeting its incremental capacity needs by creating new financial contracts, Option Purchase Agreements (OPAs) to... View Details
- 1996
- Book
Management Past and Present: A Casebook on American Business History
By: A. D. Chandler Jr., T. K. McCraw and R. S. Tedlow
- 1996
- Other Unpublished Work
The Federal Budget and the States: Fiscal Year 1995
By: Dutch Leonard, Monica E. Friar and Jay H. Walder
- December 1995
- Case
Transformation of Pratt & Whitney North Haven (E)
By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
Gives the conclusion of the (C) and (D) cases. View Details
Keywords: Connecticut
- December 1995
- Teaching Note
Bourland Companies, The TN
By: William J. Poorvu and John H. Vogel Jr.
Teaching Note for (9-395-151). View Details
- December 1995
- Teaching Note
Millegan Creek Apartments, The TN
By: William J. Poorvu and John H. Vogel Jr.
Teaching Note for (9-395-118). View Details
- December 1995 (Revised July 1996)
- Teaching Note
Banc One Corporation, 1989 TN
Teaching Note for (9-390-029). View Details
- December 1995
- Case
AT&T USADirect In-Language Service: India
By: John A. Quelch
AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details
- December 1995 (Revised February 1999)
- Case
Toys "R" Us Japan
By: Debora L. Spar
Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's... View Details
- November 1995 (Revised January 1998)
- Case
Transformation of Pratt & Whitney North Haven (A)
By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
Pratt & Whitney is a leader in the development and manufacturing of gas turbine engines for commercial and military aircraft. Economic conditions for the airline and defense industries are forcing the airplane engine builders to restructure. Ed Northern, a new general... View Details
- November 1995 (Revised January 1998)
- Case
Transformation of Pratt & Whitney North Haven (B)
By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details
- November 1995 (Revised March 2004)
- Case
Massachusetts General Hospital: CABG Surgery (A)
By: Steven C. Wheelwright and James Weber
A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
- November 1995
- Background Note
National Information Infrastructure (B): A Comparison of Public Policy in Japan and the United States
By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
- November 1995
- Teaching Note
The Cummins Engine Company: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant TN
By: Robert H. Hayes
Teaching Note for (9-693-121). View Details
- October 1995 (Revised March 1996)
- Case
Executive Shirt Company, Inc.
By: Janice H. Hammond and Sylvie Ryckebusch
The Executive Shirt Co. is contemplating a move into custom-made shirts. The company's general manager has charged two of his managers to come up with plans for incorporating production of custom shirts into the existing manufacturing process. View Details
- October 1995 (Revised March 1997)
- Background Note
The National Information Infrastructure (A): The United States in Perspective
By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
- October 1995
- Background Note
Coordination: An Overview
By: Ananth Raman
Designed to accompany Module II of the first-year required course on Technology and Operations Management. Particularly useful in conjunction with Corning Glass Works: Erwin Automotive Plant, Toyota Motor Manufacturing, U.S.A., Inc., Johnson Controls, Automotive... View Details