Publications

15 Nov 2016
News

China IFC: Global Access, Global Perspective

and their management teams.” The Business of Going Global, China-Style, one of six IFCs in the MBA Program’s Elective Curriculum in 2016, was designed and led by two faculty members with extensive knowledge of the region. Willy C. Shih,... View Details

13 May 2013
Blog Post

Alumni: Where are they now? Featuring Fereshteh…

at HBS, I was offered an entrepreneurial position as the Client Relations & Business Analysis Manager for the Canada & Bermuda Region. In this role, I was able to learn about the retail business from a merchandising and client... View Details

Keywords: Consumer Products / Retail

22 Mar 2017
Research & Ideas

What's the Ideal Frequency for a Sales Quota?

spend more than $800 billion annually on those efforts. Sales compensation plans are at the center of all this activity, the primary tool managers use to motivate and incentivize salespeople. Sales reps feed on two forms of compensation:... View Details

Keywords: by Carmen Nobel

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

that only 30 percent of employees are engaged in their work. The issues raised are ones I have worked on for many years. With the drive for higher productivity in the workplace, there is little doubt that people are putting in longer... View Details

Keywords: by Bill George

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

in new people? This is not as simple as it sounds. Inclusion is difficult. Research suggests that much of it does not lend itself to training. We can train managers to give “voice” to everyone in their organizations. What remains,... View Details

Keywords: by James Heskett

March 2020
Case

A Tower for the People: 425 Park Avenue

By: John Macomber, Joseph G. Allen and Emily Jones

Healthy buildings and superior air quality are increasingly important since people now spend so much time indoors. Indoor spaces drive performance and productivity. Commercial real estate landlords and investors are responding to the demands of sophisticated tenants... View Details

Keywords: Health And Wellness; Real Estate; Sustainability; Health; Pollution; Buildings and Facilities; Performance Productivity; Finance; Real Estate Industry; New York (city, NY)

Profile

Jessey Jin

Why was earning your MBA at HBS important to you? It provided me with a precious opportunity to think really hard about who I am and what I want to be. Also, it equipped me with vision, skills, knowledge and networks to create a positive impact in the ever-changing... View Details

Keywords: Investment Banking; Technology; Manufacturing

November 1987 (Revised January 1988)
Case

Groen: A Dover Industries Company

By: Francis Aguilar

Describes the challenges facing the president of an old-line foodservice and food processing equipment manufacturing company as it attempted to accelerate sales and profit growth through the introduction of innovative products. The introduction of a "revolutionary"... View Details

Keywords: Business or Company Management; Corporate Entrepreneurship; Labor and Management Relations; Machinery and Machining; Management Style; Management Teams; Performance Efficiency; Technological Innovation; Product Development; Organizational Culture

01 Dec 2018
News

Trade Off

where is it from? By trying to manage trade flows in any specific product through tariffs or barriers, you will affect many other elements with effects that are difficult to predict. SR: For millennia, most... View Details

January 2018
Case

Kids & Company: Entering the U.S.

By: Boris Groysberg, Matthew G. Preble and Katherine Connolly Baden

In April 2017, Victoria Sopik and Jennifer Nashmi, CEO and CFO (respectively) of Kids & Company, a Canadian childcare provider that they had co-founded in the early 2000s and developed into a nearly 100-unit enterprise, are discussing how the company should proceed... View Details

July 2004 (Revised July 2005)
Case

Activision: The 'Kelly Slater's Pro Surfer' Project

By: Alan D. MacCormack, Enrico D"Angelo and Kerry Herman

Mike Ward, the producer in charge of developing the Kelly Slater's Pro Surfer game for Activision, must decide whether to launch the game in time for the 2002 Christmas season. Complicating his decision are the lukewarm response from consumers to TV test spots of the... View Details

Keywords: Games, Gaming, and Gambling; Product Development; Customer Satisfaction; Projects; Business or Company Management; Product Launch; Marketing Strategy; Decision Choices and Conditions; Industry Structures; Innovation Strategy; Entertainment and Recreation Industry; United States

01 Sep 2018
News

Research Brief: Where Top-Down Tops Out

recent study, “The Impact of CEOs in the Public Sector: Evidence from the English NHS,” Associate Professor Raffaella Sadun and her coauthors conclude that a singular leader is far less effective in these large and complex public hospitals. The decentralized View Details

Keywords: Jennifer Myers

01 Dec 2013
News

Faculty Q&A: Playing the Hits

entertainment executives do is spend a large chunk of all their production and advertising budgets on a small portion of their total output. It can lead to big failures, of course, but it's the best strategy in the long run. When you look... View Details

Keywords: Patrick Kirchner; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services

December 2015 (Revised January 2017)
Supplement

P&G Canada: Old Company, New Tricks (B)

By: Brian J. Hall, Tiffany Y. Chang and Theresa Morin Hall

This is the (B) case supplement to "P&G Canada: Old Company, New Tricks." It details the outcome of the drastic reduction in office space from eight floors to three floors. View Details

Keywords: Organizations; Organizational Change and Adaptation; Leading Change; Human Resources; Change Management; Transition; Consumer Products Industry; Canada

December 1994
Case

Intel's Pentium: When the Chips Are Down (A)

By: Stephen A. Greyser and Norman Klein

Intel, the largest-selling manufacturer of microprocessor computer chips, finds itself in a brand-threatening situation when a flaw is revealed in its top-of-the-line Pentium chip. The story is front-page news for weeks. The company invested tens of millions of dollars... View Details

Keywords: Advertising; Engineering; Crisis Management; Brands and Branding; Production; Failure; Semiconductor Industry

March 1999 (Revised June 2004)
Case

Keurig

By: Paul W. Marshall and Jeremy Dann

Nick Lazaris becomes Keurig's third CEO in three years, after one founder was fired and the other decided to leave the company. He inherits a company that has made several abortive attempts to launch its new coffee brewing system. Now, problems with crucial suppliers... View Details

Keywords: Resignation and Termination; Product Launch; Supply Chain Management; Problems and Challenges; Risk and Uncertainty; Manufacturing Industry

February 2024 (Revised March 2024)
Teaching Note

X: The Foghorn Decision

By: Kyle Myers and Walter Frick

Teaching Note for HBS Case No. 618-060. View Details

March 2008
Case

Novartis AG: Science-Based Business

By: H. Kent Bowen and Courtney Purrington

Novartis is a science-based drug company, which has important implications for its business strategy. It is one of the largest pharmaceutical companies in the world with over $38B in sales in 2007. Pharmaceuticals account for slightly over $24B of that total. In 2007,... View Details

Keywords: Innovation and Invention; Resource Allocation; Product Development; Partners and Partnerships; Research and Development; Science-Based Business; Pharmaceutical Industry