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  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
  • 27 Jul 2009
  • Research & Ideas

Social Network Marketing: What Works?

retail and other online sites in general hoping to influence online purchasing decisions? A: The fact that people are influenced by their friends is not new. We all know it at some level or another. However,... View Details
Keywords: by Sarah Jane Gilbert; Retail; Retail; Retail
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

doing something—usually donating money—to set it in motion. “My results suggest the more you treat the uninsured and the more you provide medical education the less likely you will be subject to these... View Details
Keywords: by Michael Blanding
  • February 2007 (Revised February 2009)
  • Case

A Differentiation Strategy at ASDA

By: David E. Bell and Nitin Sanghavi
The Wal-Mart CEO has challenged his company to do more to help mankind. The British subsidiary, ASDA, is reviewing its activities in the environment/social arena. View Details
Keywords: Business Subsidiaries; Trends; Values and Beliefs; Leadership Style; Growth and Development Strategy; Corporate Social Responsibility and Impact; Food and Beverage Industry; Food and Beverage Industry
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Bell, David E., and Nitin Sanghavi. "A Differentiation Strategy at ASDA." Harvard Business School Case 507-047, February 2007. (Revised February 2009.)
  • 23 Jul 2013
  • First Look

First Look: July 23

30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details
Keywords: Anna Secino
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

obvious sector for such an ecosystem, it is not the only area in which an inclusive growth strategy can work, Kaplan says. Palladium helped set up a service supply network for retail and hospitality... View Details
Keywords: by Michael Blanding
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

Leading in the 21st Century is an HBS Executive Education program being held in January 2000. Professors Gary Hamel and John Kotter talk about the course and the new realities... View Details
Keywords: by Staff
  • March 2007 (Revised December 2008)
  • Case

Green Dot Public Schools: To Collaborate or Compete?

In order to execute a strategy to transform the entire 768-school Los Angeles public school district, Green Dot Public Schools, a nonprofit charter school management organization with 10 high-performing high schools around Los Angeles, is faced with a crucial choice... View Details
Keywords: Secondary Education; Entrepreneurship; Growth and Development Strategy; Nonprofit Organizations; Competition; Cooperation; Los Angeles
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Childress, Stacey M., and Christopher C. Kim. "Green Dot Public Schools: To Collaborate or Compete?" Harvard Business School Case 307-086, March 2007. (Revised December 2008.)
  • 2004
  • Teaching Note

Compensation Reform at Denver Public Schools, Teaching Note

By: Allen Grossman and Jennifer Suesse
Keywords: Education; Urban Scope; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Colorado
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Grossman, Allen, and Jennifer Suesse. "Compensation Reform at Denver Public Schools, Teaching Note." Harvard Business School Publishing Teaching Note, 2004.
  • November 1982
  • Case

Conversion Training at New England Telephone (B)

By: D. Quinn Mills and E. Mary Lou Balbaky
Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
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Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
  • March/April 2001
  • Article

Organizational Learning in Health Care

By: Richard Bohmer and A. Edmondson
Keywords: Learning; Organizations; Health; Health Industry
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Bohmer, Richard, and A. Edmondson. "Organizational Learning in Health Care." Health Forum Journal (March/April 2001), 32–35.
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

a bind: Would they have to compromise on their social purpose and use plastic? Or could they come up with a different solution? Team members had an idea: What if they sold their produce to supermarkets unpackaged, View Details
Keywords: by Ranjay Gulati
  • 03 Feb 2003
  • What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

do, by precept and practice, is to show several paths, including those related to values, ethics, and judgment." Others, more hopeful, suggested a number of ways in which matters of implementation could... View Details
Keywords: by James Heskett
  • March 2008
  • Article

Testing a Purportedly More Learnable Auction Mechanism

We describe an auction mechanism in the class of Groves mechanisms that has received attention in the computer science literature because of its theoretical property of being more "learnable" than the standard second price auction mechanism. We bring this mechanism,... View Details
Keywords: Market Design; Auctions; Learning; Economics
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Milkman, Katherine L., James Burns, David Parkes, Gregory M. Barron, and Kagan Tumer. "Testing a Purportedly More Learnable Auction Mechanism." Special Issue on Theoretical, Empirical and Experimental Research on Auctions. Applied Economics Research Bulletin 2 (March 2008): 106–141. (Earlier version distributed as Harvard Business School Working Paper 08-064.)
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

least three plans, one based on "best case," one based on "worst case," and one representing "best guess." One could argue that the process itself has a degree of humility built into it. Fashion View Details
Keywords: by James Heskett
  • 29 Sep 2009
  • First Look

First Look: September 29

  Working PapersLocal Dividend Clienteles Authors:Bo Becker, Zoran Ivkovich, and Scott WeisbennerNBER Working Paper Series, No. 15175, July 2009 Abstract We exploit demographic variation to identify the effect of dividend demand on firm... View Details
Keywords: Martha Lagace
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

Students of recent United States real estate history can't help but notice unsettling parallels between the red-hot commercial market of the late 1980s and today. Then, as now, money gushed into the market, driving office View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 03 May 2011
  • First Look

First Look: May 3

MBA: Business Education at a Crossroads Authors:Srikant M. Datar, David A. Garvin, and Patrick Cullen Publication:Journal of Management Development 30, no. 5 (2011) Abstract The paper seeks to examine major... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2016
  • HBS Case

Business Lessons from Dwayne 'The Rock' Johnson

business side, too.” Elberse interviewed Johnson, Garcia, and several members of their team for her new case study, “Dwayne ‘The Rock’ Johnson,” which she taught for the first time last month as part of her second-year MBA course, View Details
Keywords: Re: Anita Elberse; Motion Pictures & Video; Entertainment & Recreation
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

business unit structures in management thinking, except that healthcare is still stuck in the functional model. These forms of competition and organization have also been institutionalized in medical View Details
Keywords: by Roger Thompson; Health
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