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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

company matures, but keeping it clear and not wavering too often is critical. When I was the chief technology officer at DigitalOcean, our True North was to empower developers to build great software, and our guardrail was simplicity. If... View Details
Keywords: by Julia Austin
  • 01 Dec 2023
  • News

Elevator Pitch: Feedback

Laxmi Wordham (MBA 2001) Chief Growth Officer, Bright Feeds Concept: Bright Feeds uses patent-pending drying technology and an AI-driven processing technique to convert all varieties of food waste into a high-quality and consistent animal-feed replacement for the soy... View Details
Keywords: Illustration by Drue Wagner; Photo by ChiChi Ubiña
  • January 2020 (Revised March 2020)
  • Case

Huawei: A Global Tech Giant in the Crossfire of a Digital Cold War

By: William C. Kirby, Billy Chan and John P. McHugh
By 2020, Ren Zhengfei, CEO of Huawei, had transformed the small telephone switch manufacturer he founded in 1987 into a $120 billion telecommunications company poised to lead the lucrative rollout of fifth-generation (5G) cellular networks. However, an emerging... View Details
Keywords: International Strategy; Government And Business; Digital Infrastructure; Political Risk; Information Technology; Infrastructure; Business and Government Relations; Government and Politics; Information Infrastructure; Technology Industry; China; United States
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  • 2022
  • Working Paper

The Regulation of Medical AI: Policy Approaches, Data, and Innovation Incentives

By: Ariel Dora Stern
For those who follow health and technology news, it is difficult to go more than a few days without reading about a compelling new application of Artificial Intelligence (AI) to health care. AI has myriad applications in medicine and its adjacent industries, with... View Details
Keywords: AI and Machine Learning; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Technological Innovation; Medical Devices and Supplies Industry
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  • 2021
  • Working Paper

Quantifying the Value of Iterative Experimentation

By: Iavor I Bojinov and Jialiang Mao
Over the past decade, most technology companies and a growing number of conventional firms have adopted online experimentation (or A/B testing) into their product development process. Initially, A/B testing was deployed as a static procedure in which an experiment was... View Details
Keywords: Product Development; Value Creation; Research
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  • 2023
  • Working Paper

Advances in Power-to-Gas Technologies: Cost and Conversion Efficiency

By: Gunther Glenk, Philip Holler and Stefan Reichelstein
Widespread adoption of hydrogen as an energy carrier is widely believed to require continued advances in Power-to-Gas (PtG) technologies. Here we provide a comprehensive assessment of the dynamics of system prices and conversion efficiency for three currently prevalent... View Details
Keywords: Clean Tech; Decarbonization; Carbon Emissions; Learning By Doing; Environment; Energy; Environmental Management; Sustainable Cities; Price; Energy Industry; Utilities Industry; Industrial Products Industry; Manufacturing Industry; Transportation Industry; Europe; North America; South America; Africa; Asia
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  • 2015
  • Working Paper

The Market That Wasn't: The Non-Emergence of the Online Grocery Category.

By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn
In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated... View Details
Keywords: Emerging Markets; Failure; Food; Online Technology; Food and Beverage Industry; Web Services Industry
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  • 2012
  • Article

The Internalization of Advertising Services: An Inter-Industry Analysis

By: Sharon Horsky, Steven C. Michael and Alvin J. Silk
This study investigates the extent to which U.S. advertisers use in-house rather than independent advertising agencies and examines inter-industry variation in such internalization. Contrary to the widely held impression that use of an in-house advertising agency is... View Details
Keywords: Advertisers; In-house Advertising; Inter-industry Variation; Internalization; Scale Economies; Transaction Costs; Vertical Integration; Advertising Costs; Creative Industries; Marketing Strategy; Advertising Industry; Europe; North and Central America
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  • 2008
  • Working Paper

Modern Management: Good for the Environment or Just Hot Air?

By: Nicholas Bloom, Christos Genakos, Ralf Martin and Raffaella Sadun
We use an innovative methodology to measure management practices in over 300 manufacturing firms in the UK. We then match this management data to production and energy usage information for establishments owned by these firms. We find that establishments in better... View Details
Keywords: Energy Conservation; Management Practices and Processes; Performance Productivity; Environmental Sustainability; Pollutants; Manufacturing Industry; United Kingdom
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  • November 2007 (Revised April 2008)
  • Case

Hariyali Kisaan Bazaar: A Rural Business Initiative

By: David E. Bell, Nitin Sanghavi, Virginia Fuller and Mary L. Shelman
In rural India, farmers historically had limited access to quality input items for both their fields and homes. Indian conglomerate DSCL has undertaken a Rural Business Initiative to address this issue, establishing a chain of retail outlets throughout rural India... View Details
Keywords: Business Model; Business Conglomerates; Agribusiness; Rural Scope; Customer Relationship Management; Business Strategy; Service Operations; Networks; Alliances; Retail Industry; India
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  • 31 Oct 2017
  • News

Predictions for the Future of Small Business Lending and Fintech

  • Person Page

Rebecca Henderson Videos

By: Rebecca M. Henderson

"Reimagining Capitalism" USM Foundation 2018

"Rebecca Henderson: Professor, Harvard University" The Innovation Centre 2017

"View Details

    Building small business utopia: how artificial intelligence and Big Data can increase small business success

    Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
    • February 2022 (Revised September 2022)
    • Case

    InstaDeep: AI Innovation Born in Africa (A)

    By: Shikhar Ghosh and Esel Çekin
    Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.].... View Details
    Keywords: AI; Artificial Intelligence; Entrepreneurship; Operations; Business Subsidiaries; Brands and Branding; Innovation and Invention; Growth and Development Strategy; AI and Machine Learning; Technology Industry; Africa
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    • 25 Oct 2020
    • News

    The Dark Side of Fintech Borrowing

    • Web

    Shad Hall | About

    exercise studios. Shad Hall is also home to the offices for Operations and for Information Technology, as well as the Tennenbaum Technology Operations Center. The roof is “green”—topped with 64 cubic yards of a gravel-like medium allowing... View Details
    • 15 Oct 2019
    • News

    Bridging Business and Engineering

    in the new joint degree program. (photo by Susan Young) To build on the technology skills he acquired in the Israeli Defense Forces (IDF), Erez Perelson (MS/MBA 2020) came to Boston to pursue an AB in engineering at Harvard College, but... View Details
    • 09 Mar 2023
    • Blog Post

    African American Student Union Spotlight on Joint Degrees

    program, and why? I was always drawn to using technology and life sciences to improve healthcare outcomes, particularly for those in low and middle-income countries. As I progressed in my career, I came to recognize the role that business... View Details
    • 04 Jun 2020
    • Book

    It’s Not About You: Why Leaders Need to Look Outward

    Frances Frei: I studied math in college, engineering for my masters, and operations and information management for my PhD, which just means I got more and more applied as things went on. And then I got to Harvard and was in the Technology... View Details
    Keywords: by Kristen Senz
    • 27 Feb 2019
    • Research & Ideas

    The Hidden Cost of a Product Recall

    more important than previously thought, says Ariel D. Stern, an assistant professor of business administration at Harvard Business School, where she is the Hellman Faculty Fellow in the Technology and Operations Management Unit. “Product... View Details
    Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies