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      • October 1995
      • Teaching Note

      Procter & Gamble: Improving Consumer Value Through Process Design TN

      By: F. Warren McFarlan
      Teaching Note for (9-195-126). View Details
      Keywords: Customer Value and Value Chain; Customer Focus and Relationships; Distribution Channels; Information Technology; Value Creation; Logistics; Management Practices and Processes; Consumer Products Industry
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      McFarlan, F. Warren. "Procter & Gamble: Improving Consumer Value Through Process Design TN." Harvard Business School Teaching Note 396-083, October 1995.
      • 1995
      • Chapter

      Information-enabled Organization Transformation and Outsourcing

      By: F. W. McFarlan
      Keywords: Information Management; Knowledge Management; Knowledge Use and Leverage; Organizational Change and Adaptation
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      McFarlan, F. W. "Information-enabled Organization Transformation and Outsourcing." In Wirtschafts-informatik '95. Frankfurt: Universität Frankfurt am Main, 1995.
      • October 1995
      • Background Note

      Coordination: An Overview

      By: Ananth Raman
      Designed to accompany Module II of the first-year required course on Technology and Operations Management. Particularly useful in conjunction with Corning Glass Works: Erwin Automotive Plant, Toyota Motor Manufacturing, U.S.A., Inc., Johnson Controls, Automotive... View Details
      Keywords: Management; Operations; Technology; Auto Industry; Manufacturing Industry; United States
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      Raman, Ananth. "Coordination: An Overview." Harvard Business School Background Note 696-001, October 1995.
      • October 1995 (Revised July 1996)
      • Case

      Aspen Technology, Inc.: Currency Hedging Review

      By: Peter Tufano
      The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe must review the goals, strategies, and policies of the firm's currency hedging program. This review is prompted by... View Details
      Keywords: Currency Exchange Rate; Applications and Software; Investment; Business Startups; Business Strategy; Information Technology Industry; United Kingdom; United States
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      Tufano, Peter, and Cameron Poetzscher. "Aspen Technology, Inc.: Currency Hedging Review." Harvard Business School Case 296-027, October 1995. (Revised July 1996.)
      • October 1995 (Revised November 1996)
      • Case

      Desktop Data, Inc. (A)

      By: Lynda M. Applegate and Melissa Dailey
      Keywords: Information Technology Industry
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      Applegate, Lynda M., and Melissa Dailey. "Desktop Data, Inc. (A)." Harvard Business School Case 396-091, October 1995. (Revised November 1996.)
      • October 1995
      • Case

      Singapore TradeNet: Beyond TradeNet to the Intelligent Island

      By: Lynda M. Applegate, John L. King and Soon-Siong Neo
      Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details
      Keywords: Transition; Communication Technology; Governing Rules, Regulations, and Reforms; Policy; Digital Platforms; Information Technology; Technology Adoption; Information Technology Industry; Singapore
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      Applegate, Lynda M., John L. King, and Soon-Siong Neo. "Singapore TradeNet: Beyond TradeNet to the Intelligent Island." Harvard Business School Case 196-105, October 1995.
      • October 1995 (Revised October 1996)
      • Case

      Singapore Unlimited: Building the National Information Infrastructure

      By: Lynda M. Applegate, John L. King, Soon-Siong Neo and Carin-Isabel Knoop
      Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details
      Keywords: Information Technology; Natural Environment; Expansion; Policy; Infrastructure; Singapore; Southeast Asia
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      Applegate, Lynda M., John L. King, Soon-Siong Neo, and Carin-Isabel Knoop. "Singapore Unlimited: Building the National Information Infrastructure." Harvard Business School Case 196-012, October 1995. (Revised October 1996.)
      • 1995
      • Chapter

      Modes of Technology Transfer

      By: D. A. Leonard-Barton
      Keywords: Technology; Technology Industry
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      Leonard-Barton, D. A. "Modes of Technology Transfer." In Technology Management and Corporate Strategies: A Tricontinental Perspective, edited by G. Pogorel and J. Allouche. Elsevier, 1995.
      • Article

      Nice Work if You Can Get It: The Software Industry as a Model for Tomorrow's Jobs

      By: R. M. Kanter
      Keywords: Applications and Software; Business Ventures; Jobs and Positions
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      Kanter, R. M. "Nice Work if You Can Get It: The Software Industry as a Model for Tomorrow's Jobs." American Prospect, no. 23 (Fall 1995): 52–58.
      • fall 1995
      • Article

      Standard Setting Consortia, Antitrust, and High-Technology Industries

      By: James J. Anton and Dennis A. Yao
      Examines the antitrust treatment of private-sector standard setting in the U.S. Applicability of law and decision-making issues in high technology industries; Examination of cost-based facilitating theory; Approach to evaluate the reasonableness of a standard. View Details
      Keywords: Private Sector; Information Technology; Law; Decision Making; Cost; Theory; Performance Evaluation; Standards; United States
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      Anton, James J., and Dennis A. Yao. "Standard Setting Consortia, Antitrust, and High-Technology Industries." Antitrust Law Journal 64, no. 1 (fall 1995): 247–265. (Harvard users click here for full text.)
      • 1995
      • Working Paper

      The Effect of Information Technology on Organizational Structure: A Critical Review

      By: Hossam Galal and Richard L. Nolan
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      Galal, Hossam, and Richard L. Nolan. "The Effect of Information Technology on Organizational Structure: A Critical Review." Harvard Business School Working Paper, No. 96-011, October 1995.
      • September 1995
      • Teaching Note

      Mrs. Fields' Cookies TN

      By: Richard L. Nolan
      Teaching Note for (9-189-056). View Details
      Keywords: Information Technology Industry; Information Technology Industry
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      Nolan, Richard L. "Mrs. Fields' Cookies TN." Harvard Business School Teaching Note 196-047, September 1995.
      • September 1995 (Revised September 1996)
      • Case

      Symantec: Redefining the Information Infrastructure

      By: Lynda M. Applegate and Carin-Isabel Knoop
      Keywords: Information Management; Infrastructure; Information Technology Industry
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      Applegate, Lynda M., and Carin-Isabel Knoop. "Symantec: Redefining the Information Infrastructure." Harvard Business School Case 196-011, September 1995. (Revised September 1996.)
      • September 1995 (Revised May 2002)
      • Supplement

      Intel Pentium Chip Controversy (B), The

      By: V.G. Narayanan and James D Evans
      Supplements the (A) case. View Details
      Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry
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      Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (B), The." Harvard Business School Supplement 196-092, September 1995. (Revised May 2002.)
      • September 1995
      • Supplement

      Chemical Bank Lotus Notes Demonstration Software: Macintosh Version

      By: Lynda M. Applegate
      Keywords: Applications and Software; Digital Platforms; Banking Industry
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      Applegate, Lynda M. "Chemical Bank Lotus Notes Demonstration Software: Macintosh Version." Harvard Business School Spreadsheet Supplement 196-702, September 1995.
      • September 1995
      • Supplement

      Chemical Bank Lotus Notes Demonstration Software: Windows Version

      By: Lynda M. Applegate
      Keywords: Applications and Software; Digital Platforms; Banking Industry
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      Applegate, Lynda M. "Chemical Bank Lotus Notes Demonstration Software: Windows Version." Harvard Business School Spreadsheet Supplement 196-701, September 1995.
      • September 1995 (Revised November 2005)
      • Teaching Note

      Microsoft in the People's Republic of China, 1993 & 2005 Update (TN)

      By: Tarun Khanna
      Teaching Note for (9-795-115) and (9-797-107). View Details
      Keywords: Information Technology Industry; China
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      Khanna, Tarun. "Microsoft in the People's Republic of China, 1993 & 2005 Update (TN)." Harvard Business School Teaching Note 796-072, September 1995. (Revised November 2005.)
      • September 1995
      • Case

      Benjamin Rosen and Compaq

      By: William A. Sahlman and Jason Green
      Addresses the challenges faced by Ben Rosen and the company board of directors as continuing problems force it to make a decision about the ongoing governance of the firm. The issues are complicated by the current CEO and founder, Rod Canion, who has had, until... View Details
      Keywords: Governing and Advisory Boards; Management Teams; Business or Company Management; Corporate Governance; Problems and Challenges; Decision Making; Information Technology Industry
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      Sahlman, William A., and Jason Green. "Benjamin Rosen and Compaq." Harvard Business School Case 296-002, September 1995.
      • September 1995
      • Teaching Note

      VeriFone: The Transaction Automation Company (A) TN

      By: Donna B. Stoddard and F. Warren McFarlan
      Teaching Note for (9-195-088). View Details
      Keywords: Information Technology Industry
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      Stoddard, Donna B., and F. Warren McFarlan. "VeriFone: The Transaction Automation Company (A) TN." Harvard Business School Teaching Note 196-100, September 1995.
      • September 1995
      • Case

      Ares-Serono

      By: Michael Y. Yoshino, Jean-Pierre Jeannet and Carin-Isabel Knoop
      Ares Serono, a medium-size Swiss pharmaceutical company, is the global leader in the field of fertility drugs. The company has successfully transformed into one of the very few biotech firms in Europe. The case treats a set of major strategic and organizational... View Details
      Keywords: Geographic Location; Globalized Firms and Management; Asset Management; Balance and Stability; Expansion; Digital Platforms; Leadership Development; Health Care and Treatment; Transformation; Family Business; Problems and Challenges; Pharmaceutical Industry; Biotechnology Industry; Switzerland; Europe
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      Yoshino, Michael Y., Jean-Pierre Jeannet, and Carin-Isabel Knoop. "Ares-Serono." Harvard Business School Case 396-035, September 1995.
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