Publications

June 1989 (Revised November 1991)
Supplement

Ingersoll-Rand (B): Managing Multiple Channels--1986

By: V. Kasturi Rangan

Peter Baldwin takes over Clabough's job and is charged with the responsibility to improve sales force morale, control expenses, and improve market share. View Details

Keywords: Salesforce Management; Supply and Industry; Management Teams; Industrial Products Industry

May 1983
Article

Curative Factors in Group Psychotherapy: A Review of the Recent Literature

By: Timothy Butler and Adelaide Fuhriman

Keywords: Health Care and Treatment; Information; Groups and Teams

November 2003
Article

Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-verification.

By: William B. Swann Jr., Virginia S. Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Groups and Teams; Creativity; Identity

Read Now

09 Jun 2021
News

Employees Are Lonelier Than Ever. Here’s How Employers Can Help.

December 2001 (Revised March 2003)
Case

Ben Fiorentino: Selling the Family Business

The caseescribes the challenges Ben Fiorentino, the second-generation head of a family-run equipment business, must deal with as he decides whether and how to sell the business. The business is encountering classic problems that confront family-owned firms: The third... View Details

Keywords: Family Business; Negotiation; Business Exit or Shutdown; Management Teams; Agency Theory

September 1992 (Revised January 2002)
Case

Chrysler: Iacocca's Legacy

By: Nitin Nohria and Sandy Green

Describes the changes fashioned by Iacocca during his tenure as CEO of the Chrysler Corp. Pays particular attention to the rhetoric he employed in mobilizing change and the actions he took to implement change. View Details

Keywords: Organizational Change and Adaptation; Leading Change; Leadership Style; Management Teams; Communication Strategy; Auto Industry; Manufacturing Industry

1972
Book

Managing Group and Intergroup Relations

By: J. W. Lorsch and Paul R. Lawrence

Keywords: Management Analysis, Tools, and Techniques; Groups and Teams

June 1978
Article

Large Group Bargaining in a Characteristic Function Game

By: J. K. Murnighan and A. E. Roth

Keywords: Groups and Teams; Negotiation; Games, Gaming, and Gambling

2024
Chapter

Regulating Collective Emotions

By: Amit Goldenberg

When we think of emotion and emotion regulation, we typically think of them as processes occurring at the individual level. Even when emotions are experienced by multiple people who interact with each other, analysis is typically centered around individual-level... View Details

Keywords: Groups and Teams; Emotions; Behavior

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Article

Thin Slices of Workgroups

By: Patricia Satterstrom, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan and Marina Burke

In this paper, we explore whether perceivers can accurately assess the effectiveness of groups, how perceivers use group properties to inform their judgment, and the contextual and individual differences that allow some perceivers to be more accurate. Across seven... View Details

Keywords: Group Perception; Group Effectiveness; Thin Slices; Social Sensitivity; Attentional Focus; Groups and Teams; Performance Effectiveness; Perception

June 2014
Case

The Kursk Submarine Rescue Mission — Short Film

By: Anette Mikes and Tom Ryder

During a military exercise in August 2000, a state-of-the-art Russian nuclear submarine, the Kursk, sank in the Barents Sea, triggering global media attention and an international rescue effort.
In addition to Russia's Northern Fleet, two other organizations got... View Details

Keywords: Risk Management; Groups and Teams; Crisis Management

October 2010 (Revised March 2013)
Case

Baxter's Asia Pacific 'Talent Edge' Initiative

By: Jordan Siegel, Mimi Xi and Christopher Poliquin

This case examines whether multinationals have a potential competitive weapon in aggressively exploiting social schisms in host labor markets and in hiring and promoting senior managers from excluded groups. View Details

Keywords: Labor; Selection and Staffing; Groups and Teams

Article

The BIAS Map: Behaviors from Intergroup Affect and Stereotypes.

By: A.J.C. Cuddy, S.T. Fiske and P. Glick

Keywords: Behavior; Groups and Teams; Attitudes

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April 2004
Case

Marks & Spencer: The Phoenix Rises - A Multimedia Case Study

By: Joseph L. Bower

Enables students to interactively research the steps Marks & Spencer's top executives took to restore prosperity and explore in depth the major issues remaining. The perspective is that of Luc Vandevelde, who arrived at the venerable U.K. retailer in 2001, and that of... View Details

Keywords: Brands and Branding; Corporate Strategy; Management Teams; Retail Industry; United Kingdom

December 1970 (Revised May 1983)
Case

David Alpert (A)

By: Jay W. Lorsch

Interpersonal day-to-day dealings of a product manager with others in the division, including his comments on these dealings. View Details

Keywords: Business Divisions; Interpersonal Communication; Management Teams

01 Mar 2011
News

Entrepreneurs’ Fund

Dan Rumennik, Jess Bloomgarden, and Andrew Rosenthal (all HBS ’12) are the driving forces behind the establishment of a new initiative, funded by the Rock Center, that offers a total of $50,000 to HBS student entrepreneurs. Awards of $5,000 each to ten selected View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2002
News

Start-Up Success

When the HBS student soccer team had to pull out of the National MBA Soccer Tournament two weeks before it was scheduled to begin last February, defending the School's honor fell to a group of HBS alumni booters. Not to worry — the... View Details

April 1994 (Revised October 2002)
Case

Frito-Lay, Inc.: A Strategic Transition 1980-1986

By: Lynda M. Applegate

Describes the environmental, organizational, and information technology context in the late 1970s that led to the development of the initial vision for change and the actions taken to implement that vision. The case ends with the abrupt departure of the CEO as profits... View Details

Keywords: Transition; Organizational Change and Adaptation; Information Technology; Management Succession; Management Teams; Business Strategy; Food and Beverage Industry