Status and Position - Publications - Faculty & Research

14 Jun 2016
First Look

June 14, 2016

data to recover parameters including the depreciation rate and adjustment costs of managerial capital (both found to be larger than for tangible non-managerial capital). Our model also predicts (i) a View Details

Keywords: Sean Silverthorne

12 Dec 2019
Research & Ideas

How to Turn Down the Boil on Group Conflict

some room for compromise and mutual understanding between the parties, if they can just start talking to each other. “When you’re not talking about hot-button issues, you shouldn’t be afraid to broach the topic with people who have a... View Details

Keywords: by Michael Blanding

31 Jan 2017
Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

Editor’s note: Last Friday, President Donald Trump signed an Executive Order indefinitely preventing Syrian refugees from entering the United States, suspending all refugee admission for 120 days, and blocking all citizens of seven... View Details

Keywords: by Staff

30 Sep 2013
Research & Ideas

Do Mergers Hurt Product Quality?

companies are actually taking action, and in general it tends to lead to better value for consumers," Sheen says. "I think it confirms a lot of the positive reasons companies give when they engage... View Details

Keywords: by Carmen Nobel; Consumer Products

18 Nov 2010
Research & Ideas

GM’s IPO: Back to the Future

Chevy Volt, the first plug-in hybrid, has also demonstrated the potential for innovating, rather than just playing catch-up to everyone else. It is no coincidence that the IPO is positioned around the launch of the Volt to maximize... View Details

Keywords: by Staff; Auto

01 Jan 2020
What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

the abuse of H-1B visas is as old as the program itself. “I had 3 trainees; each learned a different facet of my job. None of them had near the knowledge or experience as me. I was the lucky American who found work elsewhere and left on... View Details

Keywords: by James Heskett; Technology

19 Nov 2019
Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

Apple Card marked another significant innovation in access to financial services. Fast forward two months, and Apple Card may now find its place in history for a less positive reason—the dark side of the... View Details

Keywords: by Karen G. Mills; Financial Services

23 Dec 2008
First Look

First Look: December 23, 2008

positive note, however, healthcare companies were commonly thought to be recession proof and thus might be a sound investment in the event of a down-turning economy. Burnham had to decide if this was the... View Details

Keywords: Martha Lagace

26 Jan 2021
Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

appeared at the top of their bills, as well as the smaller and older expenses. More work, less spending Repayment-by-purchase requires more work from consumers, who must spend time examining each statement View Details

Keywords: by Kristen Senz; Financial Services

15 Mar 2011
First Look

First Look: March 15

incorporating their qualitative and quantitative measures in central organizational planning, decision making, and accountability mechanisms. We call the experts that achieve such View Details

Keywords: Sean Silverthorne

June 2013
Supplement

Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement

By: Francisco de Asis Martinez-Jerez

Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details

Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain

Citation

Purchase

28 Apr 2009
First Look

First Look: April 28, 2009

Chile's largest wine producer faces a price versus value positioning problem. Its highest quality wines are not priced competitively at retail because "Made in Chile" connotes great value and low... View Details

Keywords: Martha Lagace

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

27 Aug 2008
Research & Ideas

Creating Leaders for Science-Based Businesses

effort. "To maintain a leadership position globally, the United States needs high value-added products and services to be the engine of its economy," says HBS professor emeritus Kent Bowen,... View Details

Keywords: by Garry Emmons; Biotechnology; Health

05 Feb 2009
What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

leader—"Builds enduring greatness through a paradoxical blend of personal humility and professional will"—except for the fact that he has been plagued with bad decisions regarding his choices for senior management View Details

Keywords: by Jim Heskett

January 2020 (Revised November 2020)
Case

Crisis at the 11th Hour

By: David G. Fubini, Rebecca Henderson, Sarah Gulick and Trevor Fetter

A successful lawyer describes an important decision she had to make as a young attorney about whether to disclose information in a contract. View Details

Keywords: Contracts; Agreements and Arrangements; Attorney and Client Relationships; Rank and Position; Trust; Decisions; Legal Services Industry; New York (city, NY)

Citation

Educators

Purchase

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

When you think about which countries have produced the greatest management innovations, the United States and Japan are likely to top your list. But it was Germany in the late 1800s and early 1900s that was... View Details

Keywords: by Sean Silverthorne

06 Nov 2006
Research & Ideas

How South Africa Challenges Our Thinking on FDI

that commodity prices will remain attractive enough that surrounding economies in Africa will continue to grow, at least in the medium term, and that will create some positive synergies with South African... View Details

Keywords: by Martha Lagace

11 Oct 2010
Research & Ideas

It Pays to Hire Women in Countries That Won’t

women. “It appears that increasing your female managers leads to higher profitability over time” In the study, the researchers set out to prove the following hypothesis: "Firms, both foreign and domestic, that do more to hire View Details

Keywords: by Carmen Nobel

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

To what extent does a leader's inner life affect his or her behavior and actions toward other people? HBS professor emeritus Abraham Zaleznik, skilled in the practice of psychoanalysis and an admirer of the... View Details