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Show Results For
- All HBS Web
(5,025)
- People (21)
- News (1,353)
- Research (2,290)
- Events (20)
- Multimedia (100)
- Faculty Publications (1,499)
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Online Transforming Customer Experiences Course | HBS Online
The Performance Death Spiral Gaining Employees’ Perspective Creating Conditions for Employees to Thrive Instituting Change That Lasts Featured Exercise Diagnose your organization’s gaps using the capability-motivation-license framework... View Details
- March 2010 (Revised March 2014)
- Case
Roll Back Malaria and BCG: The Change Initiative
By: Nava Ashraf, Rachel Gordon and Catherine Ross
Roll Back Malaria, a global partnership dedicated to fighting malaria has not met its founders' expectations of effectively combatting malaria. In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group to work on a... View Details
Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry
Ashraf, Nava, Rachel Gordon, and Catherine Ross. "Roll Back Malaria and BCG: The Change Initiative." Harvard Business School Case 910-023, March 2010. (Revised March 2014.) (Request a courtesy copy.)
- January 1990 (Revised March 1991)
- Case
American Red Cross Blood Services: Northeast Region
By: Robert L. Simons
Recounts the financial difficulties and management changes experienced by American Red Cross Blood Services: Northeast Region (NER) during the 1980s. After summarizing industry-wide changes in the collection, testing, and distribution of blood and blood products, the... View Details
Keywords: Change Management; Budgets and Budgeting; Financial Management; Restructuring; Health; SWOT Analysis; Social Enterprise; Marketplace Matching; Management Style; Organizational Culture; Organizational Change and Adaptation; Medical Devices and Supplies Industry; Health Industry; North and Central America
Simons, Robert L. "American Red Cross Blood Services: Northeast Region." Harvard Business School Case 190-078, January 1990. (Revised March 1991.)
- 06 Feb 2007
- First Look
First Look: February 6, 2007
attracted criticism for its purely empirical approach, its failure to make consistently accurate predictions, and its pursuit of commercial objectives in a university setting. Harvard's efforts to build a forecasting service are an early chapter in the evolution of the... View Details
Keywords: Martha Lagace
- 20 Jun 2019
- News
Reframing Modern Art
Citicorp Investment Bank, first in New York, then in London. Then I came back, and for over 15 years, I worked at Institutional Investor. The last 10 of those years were as managing director of a research group that I helped to launch. By... View Details
- 11 Jan 2024
- Blog Post
My Summer of Joy with the National Parks Service
additional funding support from the Social Enterprise Fellows program . Both ECs also mentioned that the program both found and paid for intern housing, which was an incredible benefit. I decided to apply,... View Details
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
to firms that are finding themselves outside the action as the clout of a handful of cities grows. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54944 forthcoming Marketing Science U-Shaped Conformity in Online Social... View Details
Keywords: Dina Gerdeman
- 24 Jan 2012
- First Look
First Look: Jan. 24
PublicationsiPhones for Friends, Refrigerators for Family: How Products Prime Social Networks Authors:Lalin Anik and Michael I. Norton Publication:Social Influence (forthcoming). Abstract We show that priming consumers with products... View Details
Keywords: Sean Silverthorne
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
your emotional life and your commitments to others and your relationships and your commitments to an institution and [pursuing] excitement and opportunity and possibility." Each woman she described had reconciled her own multiple... View Details
Keywords: by Martha Lagace
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes... View Details
- 25 Feb 2014
- First Look
First Look: February 25
Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to... View Details
Keywords: Sean Silverthorne
- 01 Mar 2016
- News
Case Study: Paper Chase
cracking the market via targeted enterprise sales. For example, BMW sending thank-you notes to its loyal customers or United sending holiday or birthday cards to top-tier frequent fliers. This would provide volume and rapid exposure to... View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
and M. Utku Ünver Abstract Many markets have "unraveled" and experienced inefficient, early, dispersed transactions, and subsequently developed institutions to delay transaction timing. However, it has previously proved... View Details
Keywords: Martha Lagace
- 06 Dec 2021
- News
What's the Word?
She·sesh·un (noun) Ly·ing flat (verb) Post·cook·ie (adj.) Bi·o·rev·o·loo·shun (noun) Dig·i·tul no·mad (noun) Di·ver·si·ty wa·shing (verb) Meem Stock (noun) When the price of supposedly “dull” stocks like BlackBerry and GameStop hit the roof earlier this year, driven by... View Details
- 01 Dec 1999
- News
Covering the Issues
standards and social responsibility, technology, globalization, the School's Soldiers Field campus, and the essential contributions that women are making in the business world. While a lot has changed at HBS in 75 years, it is remarkable... View Details
- 23 Feb 2011
- First Look
First Look: Feb. 23
from those of many of the key institutions most studied in the past decade as explaining financial backwardness. Download the paper: http://www.people.hbs.edu/jsiegel/RoeSiegel_JCE_20110203.pdf Working PapersDelay as Agenda Setting... View Details
Keywords: Sean Silverthorne
- 26 Jan 2010
- First Look
First Look: Jan. 26
substantially for nonmaterial reasons that affect both institutions and agents' interests. Purchase the book: http://www.cornellpress.cornell.edu/cup_detail.taf?ti_id=5625 Re-Constructing IPE: Some Conclusions Drawn from a Crisis... View Details
Keywords: Martha Lagace
- 01 Oct 2000
- News
Laura Scher of Working Assets
Laura S. Scher (MBA '85) is something of a modern-day Robin Hood, an entrepreneurial activist who redistributes the wealth of the marketplace to those in need. Through her company, San Francisco based Working Assets Funding Service, this CEO and crusader for View Details
Keywords: Marguerite Rigoglioso
- 01 Sep 2009
- News
Over the Top
institutions are fairly compensated, but in a way that doesn’t reduce the legitimacy and the respect of the institutions they are charged with running. One of the consequences of executive compensation has... View Details
- 09 Aug 2016
- First Look
August 9, 2016
observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an... View Details
Keywords: Sean Silverthorne