Publications

July 1986 (Revised August 1986)
Case

Frito-Lay, Inc.: Funding for Information Systems

Frito-Lay, Inc., a large snack foods company, has adopted a new method for allocating information systems resources. The method and its rationale are described in detail, along with user reactions. The new scheme is simple, but is it an improvement? Will it be... View Details

Keywords: Resource Allocation; Information Technology; Manufacturing Industry; Food and Beverage Industry

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2006
Chapter

Archives and Histories in Twentieth-Century China

By: William C. Kirby

Keywords: History; Information Management; China

Career Coach

Christina LaMontagne

Christina (HBS '09, Dartmouth '03) has held senior roles across innovative healthcare companies. She has led small digital health companies to achieve market leadership and >$100M ARR and has helped larger global companies embrace digital transformation. She... View Details

Keywords: Technology; Technology

Web

Courses by Faculty Unit - Course Catalog

DiDonna Ebehi Iyoha Spring 2026 Q4 1.5 Launching Tech Ventures (also listed under Technology & Operations Management) Jeffrey Bussgang Allison Mnookin Spring 2026 Q3Q4 3.0 Law, Management and... View Details

August 2022 (Revised February 2023)
Case

Braintrust: The Blockchain-Powered Talent Network

By: Christopher Stanton, Joseph B. Fuller and George Gonzalez

A San Francisco startup seeks to disrupt the freelancing industry through its user-owned talent network powered by the cryptocurrency, BTRST. View Details

Keywords: Freelancers; Blockchain; Cryptocurrency; Social and Collaborative Networks; Talent and Talent Management; Technology Industry; Technology Industry; United States

November 2021 (Revised December 2024)
Case

Kermit PPI

By: Kyle Myers, Matt Grennan and Sarah Mehta

Launched in 2011, Kermit PPI helped hospitals save money on expensive orthopedic implants and devices by enabling them to renegotiate their contracts with device manufacturers and better monitor compliance. In 2021, as they look to grow, they are entertaining two... View Details

Keywords: Health; Health Care and Treatment; Strategy; Expansion; Information Technology; Applications and Software; Supply Chain; Supply Chain Management; Contracts; Technology Industry; Technology Industry; Technology Industry; United States; Maryland

01 Dec 2006
News

Green as Gold

though, and you’ll find that Hamilton has been renewed by a marriage of technology and environmental sustainability. “Basically, the only thing we kept was the building’s exterior shell,” says Jason Carlson, project View Details

Keywords: Paul Massari; Specialty Trade Contractors; Construction

Article

Organizational Ambidexterity: IBM and Emerging Business Opportunities

By: Charles A. O'Reilly III, J. Bruce Harreld and Michael L. Tushman

Keywords: Organizational Change and Adaptation; Management Skills; Competitive Advantage; Leadership; Theory; Technology Industry

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July 2011
Teaching Note

MindTree: A Community of Communities (TN)

By: David A. Garvin

Teaching Note for 311049. View Details

Keywords: Knowledge Management; Management Practices and Processes; Civil Society or Community; Goals and Objectives; Leadership Style; Innovation and Invention; Business or Company Management; Organizational Culture; Information Technology Industry

November 2020 (Revised March 2021)
Case

Sercomm: Operating in China Amid COVID-19 and Beyond

By: Prithwiraj Choudhury, Gary P. Pisano and Bonnie Yining Cao

The COVID-19 pandemic had forced a production cut in the factory of Sercomm, one of the world’s major telecom equipment producers, in China. The case explores and highlights the challenges that Chief Executive Officer James Wang faced: How could Sercomm recover and... View Details

Keywords: Emerging Markets; Information Technology; Operations; Management; Health Pandemics; Strategy; Telecommunications Industry; Manufacturing Industry; China

01 Jun 2022
News

Empowering Entrepreneurially Minded Students

In 1947, Professor Myles Mace, a pioneer in the study of entrepreneurship and corporate governance, introduced a unique offering into the MBA curriculum called The Management of New Enterprises. Believed to be the first entrepreneurship... View Details

Keywords: Jennifer Gillespie

June 2020
Supplement

Career Karma: Growth in a Time of Global Uncertainty (B)

By: Laura Huang and Elizabeth Jiang

This (B) case expands upon the journey of Career Karma’s three founders by presenting a fictionalized Investor Meeting scenario. View Details

Career Coach

Matt Spielman

Matt (Columbia ’94, HBS ’99) is the Founder and Managing Partner of Inflection Point Partners, an executive coaching and leadership development firm dedicated to igniting careers and energizing lives. Matt and his team at Inflection... View Details

Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management

24 Apr 2014
News

A wild ride from adventure travel to social media marketing

which provides a SaaS platform for marketers to manage their presence on social networks, is a division of Google, and is among the largest acquisitions ever made by the Internet giant. Wildfire now has over 25,000 paying customers who... View Details

01 Mar 2011
News

Faculty Books

human judgment, the authors show how to secure a place for ethics in our workplaces, institutions, and daily lives. Being the Boss: The 3 Imperatives for Becoming a Great Leader by Linda A. Hill and Kent Lineback (Harvard Business Review Press) Becoming an effective... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

March 2010
Article

I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time

By: Katherine L. Milkman, Todd Rogers and Max Bazerman

How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases,... View Details

Keywords: Time Management; Service Delivery; Internet and the Web; Decisions; Customers; Retail Industry

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16 Nov 2011
News

Are Humans Cost-Effective?

temporarily took the lead over Watson in the game’s closing rounds. Visiting HBS at the invitation of Professor of Management Practice Willy Shih, who has written and teaches a case on Watson, the IBM team, prior to the Jeopardy!... View Details

Keywords: Garry Emmons

September 2009
Teaching Note

IBM in the 21st Century: The Coming of the Globally Integrated Enterprise (TN)

By: Rosabeth M. Kanter and Matthew Bird

Teaching Note for [308105]. View Details

Keywords: Opportunities; Value; Competition; System; Innovation and Invention; Multinational Firms and Management; Leadership Development; Information Technology Industry; Information Technology Industry