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Show Results For
- All HBS Web
(8,242)
- People (39)
- News (1,856)
- Research (4,811)
- Events (48)
- Multimedia (64)
- Faculty Publications (3,123)
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- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
will be the sanitary condition of the Ganges? What will India and the world look like economically, politically, and in terms of electricity and water in twelve years? We can... View Details
- 16 Jul 2012
- Research & Ideas
Book Excerpt: ‘The Strategist’
tightly linked, have grown apart. Now specialists help managers analyze their industries and position their businesses for competitive advantage, and strategy has become... View Details
Keywords: by Cynthia A. Montgomery
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
and change instead of survival or a crises. "When Reynold came in, the Philharmonic was going to leave, support was declining, and the buildings were aging," Grossman says. "Now they are... View Details
- June 2013
- Case
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
Martinez-Jerez, F. Asis, Maria Garcia Perez, and Katherine M. Miller. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Case 113-143, June 2013.
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
positively as it should have, Yu observes. While noting other issues may have contributed as well, "The answer the CFO provided had no substance, and the language itself was almost impossible to... View Details
Keywords: by Dina Gerdeman
- 22 Jun 2011
- Sharpening Your Skills
Sharpening Your Skills: Motivation
Dynamic Structural Analysis of Bonus-Based Compensation Plans Companies generally pay their sales staff with some combination of salary, commissions, and bonuses for meeting quotas—with sales force costs averaging about 10 percent of... View Details
Keywords: Re: Multiple Faculty
- 18 Nov 2016
- Sharpening Your Skills
Sharpening Your Skills: Making a Fast Start on a New Job
One skill every new employee must master is getting a fast start. Here are stories from the archives on what Harvard Business School faculty have advised about hitting the ground running. A Fast Start On Your New Job Your first 90 days in a new View Details
Keywords: by Sean Silverthorne
- November 1983 (Revised May 1984)
- Case
Duke Power Co.: Affirmative Action (A)
Presents the dilemmas faced by the executive vice president of construction who is committed to pursuing affirmative action goals but is required by the financial condition of the company to lay off one-third of its construction workforce, which contains many recently... View Details
Goodpaster, Kenneth E. "Duke Power Co.: Affirmative Action (A)." Harvard Business School Case 384-112, November 1983. (Revised May 1984.)
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
How can online advertising fraud be detected and prevented? What should we look at, where should we look, and what methods and tools should we use? These questions are relevant... View Details
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
continue to make decisions that miss opportunities to make all parties better off. We will end up with inefficient methods of creating a cleaner environment. We will continue to miss opportunities to provide more services for the poor at lower costs. View Details
Keywords: Re: Max H. Bazerman
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
Review excerpt below, Professor James K. Sebenius describes number six on the list, "Failing to correct for skewed vision." Negotiators are often too confident of their own position and too quick... View Details
Keywords: by James K. Sebenius
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
The twenty-first century will be the age of alliances. In this age, collaboration between nonprofit organizations and corporations will grow in frequency and strategic importance. Collaborative relationships... View Details
Keywords: by James Austin
- 17 Jan 2017
- First Look
First Look at New Research: January 17
psychological and organizational sciences, we argue that engaging in future-oriented thinking about specific work goals while commuting, what we call work-related prospection, positively influences job... View Details
Keywords: Sean Silverthorne
- May 2010
- Teaching Note
Flare Fragrances Company, Inc.: Analyzing Growth Opportunities (Brief Case)
By: John A. Quelch and Lisa D. Donovan
Teaching note to case #4550 View Details
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
computer-literate consumers fail to do this homework before visiting a car dealer? Helping consumers appreciate and effectively use this information should be at the forefront of the consumer research agenda. Decision analysts also try to... View Details
Keywords: by Max H. Bazerman
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
regard, Aiken feels that women often face a different challenge than men because they are too often "put into staff positions rather than line management jobs in order to 'protect their success,'" which, she adds,... View Details
Keywords: by James Heskett
- 28 May 2008
- First Look
First Look: May 28, 2008
Working PapersAgency and Institutions: A Review of Institutional Entrepreneurship Authors:Julie Battilana, Bernard Leca, and Eva Boxenbaum Abstract This paper analyzes the literature that has been... View Details
Keywords: Martha Lagace
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
that Al's research has moved from railroads to giant corporations and now to computers and consumer electronics underscores his eminent position as the historian of industries... View Details
Keywords: by Jim Aisner
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
video Luthra talks about losing a marketing position at IBM early in his career, due to a disagreement between the company and the Indian government. "IBM left the country in a huff," he says.... View Details