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Show Results For
- All HBS Web
(6,792)
- People (10)
- News (1,526)
- Research (4,510)
- Events (17)
- Multimedia (46)
- Faculty Publications (2,969)
- Article
Initiating Divergent Organizational Change: The Enabling Role of Actor's Social Position
By: Julie Battilana
Battilana, Julie. "Initiating Divergent Organizational Change: The Enabling Role of Actor's Social Position." Academy of Management Annual Meeting Proceedings (2007).
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace... View Details
Keywords: by Marc J. Epstein
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
demonstrating how the company can actually benefit from achieving higher-ambition goals. One payoff might come in the form of greater motivation and commitment on the part of employees galvanized by a common mission. "People within an... View Details
Keywords: by Dina Gerdeman
- November 2008 (Revised February 2009)
- Case
Omron: Sensing Society
By: Rosabeth M. Kanter and Ethan S Bernstein
"Leading profitable growth is only part of the goal. We cannot live without breathing, but we do not live in order to take a breath,” said Omron's President and CEO, Hisao Sakuta, in 2008. Omron, a $7B global supplier of sensors, control system components, advanced... View Details
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
well. Most successful enterprises are adept at refining their current offerings, but they falter when it comes to pioneering radically new products and services. Kodak and Boeing are just two of the more... View Details
- June 26, 2019
- Article
The Biggest Mistakes Companies Make With Corporate Social Responsibility
There’s almost nothing worse for the corporate ego than thinking that you’re doing good and should be appreciated for it, only to find that you’re pilloried instead. The public doesn’t believe you, the community doesn’t want you, and your own employees won’t defend... View Details
Keywords: Corporate Social Responsibility and Impact; Leadership; Change; Business and Community Relations
Kanter, Rosabeth Moss. "The Biggest Mistakes Companies Make With Corporate Social Responsibility." Wall Street Journal (online) (June 26, 2019).
- 17 Aug 2021
- Blog Post
New Associate Director: Courtney Fairbrother
and the impact that humans have on the natural world. Initially, I wasn’t sure what aspect of conservation I wanted to pursue, but after taking an undergraduate class on climate change I became fascinated by... View Details
- November 2022
- Case
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details
Keywords: Digital Transformation; Delivery; McDonald's; Latin America; Quick Serve Restaurants; QSR; Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia." Harvard Business School Case 723-395, November 2022.
- 05 Aug 2014
- First Look
First Look: August 5
religion, nationality, and family role(s) and that these multiple identities shape people's actions in organizations. The current organizational literature on multiple identities, however, is sparse View Details
Keywords: Sean Silverthorne
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
adaptation and argue that organizations suffer inertia when they fail to change as quickly as the environment. Although the tire firms delayed... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
J.C. Cuddy. 10 Reasons to Design a Better Corporate Culture Published: December 22, 2008 Organizations with strong, adaptive cultures enjoy labor cost advantages, great employee View Details
Keywords: by Sean Silverthorne
- 9 AM – 10 AM EDT, 20 Mar 2019
- HBS Online
HBS Online Management Essentials
Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: March 20, 2019 - May 15, 2019 View Details
- October 2018
- Case
Innovation at the Utility: Consolidated Edison's Experience
By: Martha Crawford, Andrew Serpa and Jon Wofsy
In 2014, regulators in New York State released a bold vision for the future of the electric utility industry to try and stay ahead of larger trends of rising customer expectations, stagnant load growth, and climate change. In response, Con Edison created a Utility of... View Details
- 13 Nov 2014
- Blog Post
Finance Conference Recap
inevitable cycles of the industry as well as his optimism in the ability of financial institutions to adapt to the deluge of regulatory changes seen since the financial crisis. His discussion was followed by... View Details
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
stakeholders and steps the new executive can take to manage the transition, including building necessary relationships and adapting to the culture. The plan also identifies... View Details
- October 1998
- Case
CRA Managed Care, Inc. (C)
By: Myra M. Hart and Susan Harmeling
Chronicles an entrepreneur's transition from chairman/CEO of a large privately held company, to chairman of a public company, to board member, to president of several major nonprofit boards, to founder of a new nonprofit for women business owners and founder of a new... View Details
Keywords: Transition; Leadership; Nonprofit Organizations; Governing and Advisory Boards; Entrepreneurship; Personal Development and Career; Gender; Management Skills; United States
Hart, Myra M., and Susan Harmeling. "CRA Managed Care, Inc. (C)." Harvard Business School Case 899-070, October 1998.
- 06 Mar 2007
- First Look
First Look: March 6, 2007
designed to enhance safety and effectiveness had the unintended effect of changing how men enacted their masculine identities at work. Interview and participant observation... View Details
Keywords: Martha Lagace
- February 2020
- Teaching Note
Essential Explorations at MUJI
By: Tomomichi Amano and Das Narayandas
Launched as a private brand in 1980 to counter the increasingly brand-conscious consumer in Japan, MUJI offered beautifully designed, fairly priced, no-frills quality goods. The once modest private label brand with 40 products had expanded significantly by 2019 to more... View Details
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
converse with individual consumers and follow through with messages adapted to their unique needs and interests. Direct mail and the telephone,... View Details
Keywords: by Peter K. Jacobs
- November 1992 (Revised January 2002)
- Case
Process Control at Polaroid (A)
By: H. Kent Bowen and Steven C. Wheelwright
Describes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan. View Details
Keywords: Management Systems; Operations; Quality; Factories, Labs, and Plants; Business Processes; Change Management; Consumer Products Industry; Manufacturing Industry
Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (A)." Harvard Business School Case 693-047, November 1992. (Revised January 2002.)