Motivation And Incentives - Publications - Faculty & Research

10 Mar 2021
News

Chasing the Silver Tsunami

provide the tools and services that will help older adults live longer, healthier lives. Investing in Experience Abby Miller Levy was motivated to start a venture fund in the older-adult sector after... View Details

Keywords: Lisa Scanlon Mogolov; illustration by Dan Page; Nursing and Residential Care Facilities; Nursing and Residential Care Facilities

Profile

James Reinhart

but it was never unexpected for Reinhart who started his first venture when he was 10 years old. He lined up lawn-mowing customers all over his New Jersey neighborhood and then motivated friends to tend to... View Details

01 Mar 2004
What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details

Keywords: by James Heskett

01 Dec 1999
News

Q & A: Herb Kohl

implement strategy. In a retail business, no matter what you decide in the office, if the people out in the stores don't execute it, your business isn't going to be worth a darn, because they're the ones who deal with your customers. So hiring View Details

Keywords: Susan Young

29 Apr 2025
News

Challenge Accepted

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Nietzsche said it first: What doesn’t kill me makes me stronger. There’s a reason that saying has legs, nearly 140 years later. We all, at some point... View Details

Keywords: challenges; failure; advice; experience

25 Aug 2003
Research & Ideas

Studying Japan from the Inside

deep financial distress and had no choice but seek a foreign partner. Ghosn, who had never worked in Japan but had extensive experiences in other parts of the world, motivated the middle management at Nissan... View Details

Keywords: by Cynthia Churchwell

26 Aug 2020
News

What the Climate Change Movement Can Learn from the Pandemic

users’ credit card purchases and then connects users with offsets they can buy to mitigate their footprint. Part of Pal’s motivation for building Joro was that she wanted a tool that would not only allow her... View Details

01 Dec 2010
News

This Is What I Do

what motivated her to write The Dressmaker of Khair Khana. “I think stories are the best way to reach people you otherwise couldn’t,” she says. “But storytelling is just a start; you then have to mobilize people View Details

Keywords: Garry Emmons; time travel; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

04 Oct 2018
News

“A Shout Through Time”

"Are you Tim Perzyk? And was a gentleman named Richard Perzyk, who died about 70 years ago at the end of World War II, your grandfather?" At which point, I felt that Piero had shared enough information to clearly have some insight into my... View Details

11 Aug 2015
Blog Post

From Britain to Boston: Two Years at HBS

internationally. I consider personal background and culture more when I analyze people’s decisions which has helped me to understand people’s motivations better. What advice do you have to someone thinking... View Details

Web

Authentic Leader Development - Course Catalog

shot? Course Premise In its simplest form, here is the theoretical premise for ALD: To the extent that you have a clearer sense of: who you are, your life story, your values & principles, your motivations View Details

13 Dec 2004
Research & Ideas

Sharing News That Might Be Bad

together to control your destiny and give your reports some ownership of the solution. "If there are numbers to hit, improvements to make, etc., let him help you. Maybe you need him to help keep morale up in the short-term until the... View Details

Keywords: by Paul Michelman

29 Dec 2019
Research & Ideas

Read Our Most Popular Research Stories of 2019

2020. Forget Cash: There are Better Ways to Motivate EmployeesIn today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best... View Details

Keywords: by Sean Silverthorne

Profile

Alex Furleigh

cons, and effects of their decisions. After nearly two semesters of class at this point, I now naturally push myself for that next-level insight. It’s incredibly motivating to look back View Details

01 Jun 2000
News

Going Public: Shari P. Hubert

Dartmouth, Hubert moved up the ranks at Merck and was working as a customer segment manager in employer marketing when she decided to apply to HBS. The most crucial lesson she has learned at HBS is the importance of knowing how to View Details

Keywords: Deborah Blagg

Profile

Shaila Ittycheria

faculty and support staff. "It's unbelievable how far above and beyond the call of duty professors will go for us," Shaila says. "They're truly motivated by... View Details

Web

Riding the WAVE | Social Enterprise | Harvard Business School

Riding the WAVE When describing the experience of running WAVE (West Africa Vocational Education), Misan Rewane (MBA 2013) is frank. “It’s been a wild ride. I’ve learned so much, both about myself and how to View Details

01 Jun 2000
News

Books

includes tempering ambition, inspiring others with a greater purpose, and not violating values. The authors cite Mohandas Gandhi and Cesar Chavez as leaders who were able to View Details

22 Dec 2022
News

LGBTQ+ Alumni Forums Expand; 2023 Alumni New Venture Competition Is Underway

their venture succeed," says Gernon. "It's an incredible springboard mechanism to motivate you to get your ideas down on paper and start working towards your goal of launching a venture." Past winners... View Details

Keywords: Margie Kelley

27 Oct 2016
News

Paying It Forward

profit margins, so getting rid of that problem can mean retailers make their profit, or even double it. “It’s been motivating to create something out of nothing, and make a step change in things, as opposed... View Details