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Publications

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  • All HBS Web  (7,562)
    • People  (24)
    • News  (1,597)
    • Research  (4,620)
    • Events  (29)
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Show Results For

  • All HBS Web  (7,562)
    • People  (24)
    • News  (1,597)
    • Research  (4,620)
    • Events  (29)
    • Multimedia  (71)
  • Faculty Publications  (2,907)
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  • Web

Career Re-Entry & Flexible Work - Alumni

career (or establish a new one), the following practices can facilitate a smoother transition: Let others know Go beyond networking to let everyone in your circles (family, friends, acquaintances, and... View Details
  • 21 Feb 2018
  • Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

test results, changing market conditions, deteriorating financials of the host company, or escalating project costs. Krieger chose to focus on drug development, in part, because in the United States companies follow a well-defined, three-phase approval View Details
Keywords: by Rachel Layne; Pharmaceutical; Health
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

and interpreting data about industrial environment performance because it brings together information about companies' environmental management, provided voluntarily by managers in real time, with companies'... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • Web

Generative AI - Alumni

hiring manager. Read more Of course, ChatGPT won’t replace the cover letter and resume writing process entirely. You should still spend time editing the text outputs for accuracy View Details
  • 04 Jun 2018
  • Blog Post

Reapplying to HBS

getting "work experience" in between. Why not just front load the formal education and then jump into the work force, armed and ready for the challenges ahead? At least, that was my thought View Details
  • 02 Aug 2013
  • Working Paper Summaries

J. Richard Hackman (1940-2013)

Keywords: by Ruth Wageman & Teresa M. Amabile
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

the front desk couldn’t find our reservation. The night manager immediately took us to our rooms so we could rest and even gave us an upgrade for the inconvenience. (We waited less than five minutes.) He... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • August 2014 (Revised August 2015)
  • Supplement

Opening the Valve: From Software to Hardware (B)

By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (B)." Harvard Business School Supplement 415-016, August 2014. (Revised August 2015.)
  • 08 May 2020
  • Blog Post

Building a World of Trusted Leaders: Taking the MBA Oath

Takeover. Watch the video below to learn more or follow us on Instagram @hbsadmissions for access to the full takeover.  View Video The MBA Oath As a business leader I recognize my role in society. My purpose is to lead people and View Details
  • 24 Jan 2011
  • HBS Case

Terror at the Taj

managers could explain the behavior of these employees," says Deshpandé. "In the interview, the vice chairman of the company says that they knew all the back exits—the natural human instinct would be to flee. These are people... View Details
Keywords: by Julia Hanna; Accommodations
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

helping loan applicants while still making a profit, Los Andes was more concentrated on the means to an end—the process of training and managing... View Details
Keywords: by Carmen Nobel
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

the UPS Foundation Associate Professor of Service Management in the Technology and Operations Management Unit. “When we are feeling bad, one way we cope is by comparing... View Details
Keywords: by Michael Blanding; Retail; Service
  • 12 Sep 2024
  • Blog Post

4 Things You Need to Know about Immersive FIELD Courses at HBS

out of the classroom and put the skills they’ve learned into practice in the field. The courses take place over the fall term with several on-campus sessions leading up to a 10-14 day off-campus immersion... View Details
  • 04 Oct 2011
  • First Look

First Look: October 4

  PublicationsCollective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History Authors:Michel Anteby and Virag Molnar Publication:Academy of Management Journal (in press)... View Details
Keywords: Sean Silverthorne
  • 11 May 2022
  • Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

challenges but certainly each day has been a success. I have become a lot more efficient with my time, still manage to make meaningful connections with section mates and most importantly carve out time for... View Details
  • Web

Online Finance & Accounting Courses | HBS Online

Professors Shawn Cole & Vikram Gandhi Evaluate environmental, social, and governance (ESG) factors, and learn how to incorporate them into investment decisions and measure... View Details
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

short-term profits and returns to shareholders at the expense of worker safety and health, the environment, and society in general. In this article, I argue that a very... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

environment is much less rich than in other countries/sectors and in which managers are concerned about measuring the effectiveness of their commercial actions. Among the most immediate decisions they need... View Details
Keywords: Martha Lagace
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

Bigger paychecks for retail employees could generate significant payoffs for employers by reducing worker theft and raising the level of moral behavior in the workforce, a new study shows. Tatiana Sandino, an associate professor in... View Details
Keywords: by Kim Girard; Retail
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

sales, inventory, and gross margin. We show that our model can be used to benchmark retailers' performance in sales, inventory, and gross margin simultaneously. Finally, we show that our model can be used to... View Details
Keywords: Martha Lagace
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