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Show Results For
- All HBS Web
(5,134)
- People (16)
- News (1,952)
- Research (2,533)
- Events (3)
- Multimedia (214)
- Faculty Publications (1,884)
- 06 Oct 2015
- First Look
October 6, 2015
at the Narayana Health City Cardiac Hospital (NH) in India. The case discusses the factors driving the adoption of task shifting at NH and identifies the implications of task shifting for surgeon training, surgical capacity, and procedure... View Details
Keywords: Sean Silverthorne
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
Father of Modern Management by Bob Buford (OPM 2, 1977) (Worthy Publishing) Where Does It Hurt?: An Entrepreneur's Guide to Fixing Health Care by Jonathan Bush (MBA 1997) and Stephen Baker (Portfolio) Bush,... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction forms the basis of a consumer's... View Details
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
our customer base with traditional marketing cuts, you don't come up with a traditional demographic distribution. The thing that our customers have in common is an attitude: they are confident people who care about how they look. They are... View Details
- 03 Jun 2014
- First Look
First Look: June 3
quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The... View Details
Keywords: Sean Silverthorne
- 20 Nov 2007
- First Look
First Look: November 20, 2007
ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment and investment. Credit markets... View Details
Keywords: Martha Lagace
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
assistance of coworkers. The changes were designed to enhance safety and reliability, but the intervention had the unintended consequence of changing the way many of these men behaved and thought about themselves. In your paper, you use the term “purposive... View Details
- 15 Mar 2019
- Blog Post
PART 3: Military Transition and the JD/MBA - Getting on the JD/MBA Path
requirements and need the same quality of experiences. There is a wealth of information out there about the application process. I don’t have many golden nuggets to add, except to say that by thinking long and hard about why you’re... View Details
- 05 Apr 2004
- What Do You Think?
Should We Brace Ourselves for Another Era of M&A Value Destruction?
approach an acquisition like a conquering hoard, focusing on the numbers while remaining insensitive to the qualities and needs of the human resources being acquired. Carey and Ogden set out to examine the methods for integrating an... View Details
Keywords: by James Heskett
- 05 Nov 2021
- Op-Ed
How to Tap the Talent Automated HR Platforms Miss
As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
the role of organization in regard to a business unit's success, or in the choice of which structure to use, is intertwined with a large number of other important factors. These include the strategy of the business, the quality of its... View Details
Keywords: by Robert Simons
- Web
Kraft Accelerator
unmet need: Extracting, cleaning and codifying the data stored in dozens of electronic medical record systems in an attempt to understand how patients experience cancer care. Concerto HealthAI has been tasked with improving these care... View Details
- 16 Feb 2016
- First Look
February 16, 2016
https://cb.hbsp.harvard.edu/cbmp/product/516027-PDF-ENG Harvard Business School Case 816-060 athenahealth's More Disruption Please Program No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816060-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- News
James McNerney Jr.
that has to start somewhere, and there are qualities a company can’t let go, such as its purpose and values. I’ve seen examples where, in a hunger to be both local and global, people forget about ethics and integrity. Manufacturing is... View Details
- Web
History | Social Enterprise | Harvard Business School
Citizenship. HBS convenes Consumer-Driven Health Care conference. 1997 HBS convenes Business Leadership in the Social Sector. 1996 New Executive Education program Governing for Nonprofit Excellence (GNE) .... View Details
- Web
Finalists | New Venture Competition
clean irrigation. TestParty Michael Bervell (MBA 2024) Jason Tan Comprehensive platform to help companies get and stay ADA or EAA compliant based on the Web Content Accessibility Guidelines. Trans Health HQ Ivan Hsiao (MPH 2024) A tool... View Details
- 19 Apr 2011
- First Look
First Look: April 19
generates these benefits. Using the empirical context of cardiovascular care within hospitals, we first examine the relationship between a hospital's level of specialization in cardiovascular care and the... View Details
Keywords: Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
(equipment or software, for example), and using these forms of capital more efficiently. Government spending for many public goods, such as education and infrastructure, contributes directly to one or more of them, whereas spending on View Details
Keywords: Sean Silverthorne
- 01 Apr 2008
- First Look
First Look: April 1, 2008
which, as the former parent of Delphi, has agreed to fund a portion of the massive pension and retiree health care liabilities that Delphi incurred when it separated from GM in a prior spin-off. The company... View Details
Keywords: Martha Lagace
- 31 Oct 2017
- News