Publications

August 2009
Teaching Note

Procter & Gamble in the 21st Century (C): Integrating Gillette (TN)

By: Rosabeth M. Kanter and Matthew Bird

Teaching Note for [309032]. View Details

Keywords: Integration; Mission and Purpose; Value; Problems and Challenges; Transition; Business Units; Governance Controls; Multinational Firms and Management; Consumer Products Industry

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

interrelated. People who have studied this industry for a long time have come up with a number of feasible ideas to get at the cost problem, including high-deductible insurance and health savings accounts. But until we make sure that the... View Details

Keywords: by Deborah Blagg; Health

April 1985
Supplement

Cleveland Twist Drill: Jim Bartlett, Video

By: Richard G. Hamermesh and Daniel F. Muzyka

Presents a question and answer session with Jim Bartlett, president of Cleveland Twist Drill. Edited into three parts. Bartlett provides additional insights into the case situation and also describes subsequent events at the company. View Details

Keywords: Management Teams; Corporate Strategy; Policy; Consumer Products Industry; Consumer Products Industry

08 Jul 2013
Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

a different approach in the case of store liquidations," he says. "That's because you can close stores at different times; move inventory between stores; and take different markdowns in different locations. There's also a huge... View Details

Keywords: by Julia Hanna; Retail

January 1991 (Revised November 1994)
Case

Black Caucus Groups at Xerox Corp. (A)

In 1970 Xerox had a very progressive affirmative action program yet, once hired, black employees faced serious problems, due both to overt discrimination and to their exclusion from the informal networks of support, information and mentoring that the other salespeople... View Details

Keywords: Prejudice and Bias; Alliances; Race Characteristics; Employees; Consumer Products Industry; Consumer Products Industry; United States

20 Mar 2012
First Look

First Look: March 20

consumers and producers, and such changes typically required the mobilization of political power to overcome resistance to such changes. In order to support such developmental... View Details

Keywords: Sean Silverthorne

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

reputation as “the everything store” can sometimes work against it, overwhelming consumers with too many options and an impersonal experience. Convening: Indie bookstores are increasingly serving as points... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

gets you through such times. 4. Design your culture primarily around the needs of Gen X and Gen Y employees. "E-leadership demands heroic behavior," writes Nextera consultant Susan Annunzio in... View Details

Keywords: by Melissa Raffoni

May 4, 2023
Article

Falling Insulin Prices—What Just Happened?

By: Leemore S. Dafny

Recently, more than 100 years after insulin was developed, manufacturers announced price reductions for insulin products. Pressure to reduce prices had long been building, so why would they act now? View Details

Keywords: Price; Health Care and Treatment; Public Opinion; Demand and Consumers; Pharmaceutical Industry

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24 Sep 2001
Research & Ideas

Five Questions for Debora L. Spar

inexperienced people, people outside the so-called Establishment. But I don't think that the Internet changes everything; and I certainly don't think that it changes our basic, underlying demand for the rule... View Details

Keywords: by Sean Silverthorne

January 2016 (Revised May 2016)
Supplement

IKEA in Saudi Arabia (C)

By: Karthik Ramanna, Jerome Lenhardt and Marc Homsy

Supplements the (A) Case. View Details

Keywords: Corporate Values; Islam; Multinationals; Globalization; Leadership; Equality and Inequality; Multinational Firms and Management; Religion; Organizational Culture; Gender; Consumer Products Industry; Saudi Arabia; Sweden

11 Mar 2014
First Look

First Look: March 11

consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can... View Details

Keywords: Sean Silverthorne

January 1971 (Revised August 1984)
Case

Dansk Designs Ltd.

Dansk Designs Ltd., a supplier of high quality, highly designed tableware products, plans to enter a new product area in housewares. Past growth and anticipated future expansion make organizational changes necessary. Overseas operations, design changes, supplier... View Details

Keywords: Organizational Change and Adaptation; Growth Management; Expansion; Organizational Structure; Consumer Products Industry

June 1995 (Revised July 2006)
Supplement

Barilla SpA (C)

By: Janice H. Hammond

Supplements the (A) case. View Details

Keywords: Distribution; Production; Sales; Demand and Consumers; Problems and Challenges; Italy

14 Oct 2014
First Look

First Look: October 14

Review Making Charity Pay By: Norton, Michael I., and Jill Avery Abstract—Companies are increasingly experimenting with the use of philanthropy to enhance consumer loyalty, brand awareness, View Details

Keywords: Sean Silverthorne

27 Jan 2015
First Look

First Look: January 27

that agents experience reduced demand for service failures due to stockouts, but not for service failures due to network downtime, suggesting that consumers differentially ascribe responsibility for service... View Details

Keywords: Sean Silverthorne

January 2023 (Revised May 2023)
Case

Learning Resources: Driven by Purpose

By: Boris Groysberg, Sarah Mehta and Heather Poco

In January 2023, CEO Rick Woldenberg must make several strategic decisions for his family-owned toy company Learning Resources. View Details

Keywords: Change; Change Management; Ownership; Family Ownership; Leadership; Decisions; Consumer Products Industry; United States; Chicago; Illinois