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Show Results For
- All HBS Web
(6,540)
- People (20)
- News (1,260)
- Research (4,387)
- Events (41)
- Multimedia (74)
- Faculty Publications (3,191)
- 01 Aug 2002
- News
Marilynn Davis (MBA '82)
in the middle of a recession, and we have seen a lot of changes,” noted Davis, who is now EVP and manager of the consumer banking segment at FleetBoston Financial Corporation. “We've spent our careers in a climate of heightened... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
option that is often more convenient than a traditional taxicab service—not to mention less expensive. With these benefits, consumers and investors are also tempted to give these companies a pass for accusations that they cut corners on... View Details
- 01 Apr 1997
- News
The Businesslike Gourmet: Karen Page on America's Foodservice Industry
been taken on by the restaurant industry. Americans now spend more meal occasions eating out (or eating take-out) than they do consuming home-prepared meals. How else is food's role in our culture changing? Beyond sustenance, food is... View Details
- 01 Sep 2016
- News
The Big Business of Little Loans
Banks. Amid the excitement, abuses have also appeared, with some online lenders reportedly charging as much as 50 percent in interest on some short-term loans. It’s been enough to attract the attention of regulators, with everyone from the View Details
Keywords: Nancy Miller
- Portrait Project
Marilyn Wang
“If you were a character in Gilmore Girls, you’d be Lane.” It wasn’t until years later when I finally watched the show that I realized who Lane was: the Asian-American best friend, loyal beyond compare, but always the supporting character. In the countless films and... View Details
- Web
Collections | Working Knowledge
markets, and more. Regulation and Compliance Global insights on regulation: navigating authoritarian regimes, ethics, healthcare gaps, and corporate integrity challenges. Marketing and Consumers Explore marketing insights—from... View Details
- 22 Feb 2022
- News
Picture This
from wall art to puzzles to pillows. And its acquisition, last August, of Spoonflower—an artist marketplace for custom-designed fabric, wallpaper, and other home-decor items—puts Shutterfly in a prime position to leverage consumer... View Details
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
implications for anyone looking to impress others, for those who are tasked with forecasting consumer behavior, or for salespeople who consult with customers on prospective purchases. In short, it’s dangerous to predict what others will... View Details
- 01 Dec 2010
- News
Money and Markets Dominate New Course Offerings
business or investing in emerging markets. New half-courses The Art of Marketing Science is intended for students interested in gaining a deeper understanding of consumer behavior and, most importantly, gaining expertise in changing View Details
Keywords: curriculum
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
worse than the financial crisis,” says Mills, who led the United States Small Business Administration from 2009 to 2013. “Many small businesses will not survive more than a month.” Small businesses have been scaling down and temporarily closing as View Details
- 01 Jan 2006
- News
Ann S. Moore, MBA 1978
turned it into a consumer powerhouse and created a variety of equally successful spin-offs, including InStyle and People en Español. People is now a major contributor to the company's $5.8 billion in revenues. Magazine publishing has... View Details
- May–June 2021
- Article
Capturing Value in Platform Business Models that Rely on User-Generated Content
By: Hemang Subramanian, Sabyasachi Mitra and Sam Ransbotham
Business models increasingly depend on inputs from outside traditional organizational boundaries. For example, platforms that generate revenue from advertising, subscription, or referral fees often rely on user-generated content (UGC). But there is considerable... View Details
Keywords: Business Model; Network Effects; Mergers and Acquisitions; Valuation; Risk and Uncertainty
Subramanian, Hemang, Sabyasachi Mitra, and Sam Ransbotham. "Capturing Value in Platform Business Models that Rely on User-Generated Content." Organization Science 32, no. 3 (May–June 2021): 804–823.
- December 2007 (Revised August 2014)
- Case
Xanadu on Broadway
By: Anita Elberse
Can one of Hollywood's biggest flops magically turn into a Broadway hit? Xanadu, an adaptation of a 1980 Olivia Newton-John roller-disco film described by one critic as "the epic failure to end all epic failures," opened on Broadway in July 2007. Producer Rob Ahrens,... View Details
Keywords: Theater Entertainment; Product Marketing; Product Launch; Demand and Consumers; Risk and Uncertainty; Creativity; Entertainment and Recreation Industry
Elberse, Anita. "Xanadu on Broadway." Harvard Business School Case 508-062, December 2007. (Revised August 2014.)
- November 1999 (Revised March 2000)
- Case
Florida Department of Citrus
By: Ray A. Goldberg, Carin-Isabel Knoop and David Benedict Pearcy
The Florida Department of Citrus (FDOC) is a state agency responsible for the welfare of the Florida citrus industry. This case describes the FDOC's efforts to turn around grapefruit juice consumption. Using a health message, Dan Santangelo, the FDOC's new director,... View Details
Keywords: Marketing Strategy; Organizational Change and Adaptation; Change Management; Management Teams; Product Marketing; Demand and Consumers; Food and Beverage Industry; Florida
Goldberg, Ray A., Carin-Isabel Knoop, and David Benedict Pearcy. "Florida Department of Citrus." Harvard Business School Case 900-009, November 1999. (Revised March 2000.)
- 21 Mar 2019
- Working Paper Summaries
Advancing Computational Biology and Bioinformatics Research Through Open Innovation Competitions
- March 2024 (Revised March 2025)
- Background Note
Physical Climate Risk
By: Michael W. Toffel, Spencer Glendon and Alison Smart
This note describes how managers can identify and manage their company’s physical climate risks, which can increase their operations and supply chain costs and risks, and affect demand for their goods and services. Can be paired with the video “Preparing business... View Details
Arjun Chopra
Arjun holds multiple technology patents that have been cited as prior art by firms like Apple, AT&T and iRobot. He has also held several technology development and management positions in consumer and enterprise software companies... View Details
- 18 Nov 2016
- Blog Post
CPD Global Market Update: Singapore
appetite for consumption. This is an exciting region for MBAs looking for opportunities; not only are there great local companies emerging from the region, but giants from the US and China are competing head-to-head to enter this huge View Details
Keywords: All Industries
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
inherent in online trading. "The online consumer can execute a trade for up to 90 percent less than a traditional broker's fee," Light points out. "Consequently, the intermediaries in the financial services industry-the brokers-are really... View Details
Keywords: Garry Emmons
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
price remains a primary determinant of whether a consumer will buy a product, free shipping provides an added enhancement for online merchants to consider. Shoppers are only one-tenth as sensitive to increases in shipping fees as they are... View Details