Business Organization - Publications - Faculty & Research

17 Nov 2016
Op-Ed

What's Behind the Unexpected Trump Support from Women

depends on it. Laura Morgan Roberts is a visiting scholar at Harvard Business School’s Leadership Initiative and a professor of organization studies at Antioch University’s Graduate School of Leadership and... View Details

Keywords: by Laura Morgan Roberts and Robin Ely

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The experience of this company is hardly unique. Companies often capture additional business by offering more services. The list is wide-ranging: product or service customization; small order quantities; special packaging; expedited and... View Details

Keywords: by Robert S. Kaplan

27 Jun 2007
Lessons from the Classroom

Learning to Make the Move to CEO

You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management... View Details

Keywords: by Julia Hanna; Education

April 1991
Case

Sun Hydraulics Corp. (A) and (B) (Abridged)

Involves the design and creation of a company with no formally-defined hierarchy. Describes the steps the founder takes to avoid the organizational politics he perceives as crushing the human contributions they were designed to harness. Fifteen years later, the company... View Details

Keywords: Management Style; Business or Company Management; Organizational Design; Organizational Structure

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October 2008 (Revised October 2009)
Case

Shaklee Corporation: Corporate Social Responsibility

By: Christopher Marquis, V. Kasturi Rangan and Alison Comings

Having bought Shaklee Corporation from Yamanouchi, Roger Barnett, its owner and CEO, wrestled with the question of how to grow the company and its reputation for environmental sustainability. In addition to preserving the "network marketing" nature of its sales channel... View Details

Keywords: Business Model; Growth and Development Strategy; Marketing Channels; Corporate Social Responsibility and Impact; Environmental Sustainability; Reputation

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05 Mar 2022
News

Making That Back-To-The-Office Hybrid Actually Work Won’t Be Easy

02 Oct 2019
Blog Post

Improving Lives One Data Set at a Time

Esther Hsu Wang (MBA 2009, MPA 2010) is the Founding Partner of IDinsight, and is on a mission to change the way the world supports those in need. Based in Lusaka, Zambia and serving organizations across Africa and Asia, IDinsight uses... View Details

01 Jun 2001
News

Monsignor Frederick Dolan Finds a New Calling at HBS Club of Montreal

program that will give local high-school students the chance to spend time with HBS alumni in their workplaces. Dolan hopes the program will provide students with a taste of what the business world is like and give them something to aim... View Details

Keywords: Elena N. Berg; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

the context matters. Corporate training is most effective when leadership has prepared the organization for change. Source: MonkeyBusinessImages Take the example of Swedish industrial conglomerate Cardo. The CEO commissioned a training... View Details

Keywords: by Roberta Holland; Education

26 Oct 2023
Blog Post

Video: Students Foster Disability Awareness and Access

disability. Landon Hollingsworth: I came to Harvard because I wanted to understand how can we use business principles in the non-profit sector and the social sector to drive more change? Because when an View Details

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

it is no longer enough for firms to be better or cheaper to gain competitive advantage. These new rules make it essential for companies to reexamine four fundamental aspects of their business to thrive in the digital era—their strategy,... View Details

Keywords: Dina Gerdeman

Blog

Leading Successful Digital Transformation

transformation in large organizations for three main reasons: Focus on optimization and efficiency: Many companies use technology to cut costs, improve efficiency, or enhance the productivity of their current operations. Artificial... View Details

Web

Disruptive Innovation Online Course | HBS Online

and align your resources, processes, and profit formula to develop an innovative culture and position your business for growth. Highlights Nypro's Dilemma Charles Schwab EMC Show Hide Details Concepts View Details

2008
Book

Social Entrepreneurship: A Modern Approach to Social Value Creation

By: Arthur C. Brooks

This text brings together the established pedagogy of entrepreneurship with cutting edge nonprofit and public management tools.
Measuring social value, earned income, donations and government income, entrepreneurial fundraising and marketing, and social... View Details

Keywords: Social Entrepreneurship; Nonprofit Organizations; Management

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June 2017 (Revised September 2021)
Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal

Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details

Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America

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November 2012 (Revised October 2013)
Supplement

Global Expansion at Sanford C. Bernstein (C)

By: Linda A. Hill and Dana Teppert

Robert van Brugge, CEO of Sanford C. Bernstein, a premier sell-side research firm, has recently appointed a new Director of Asian Research to lead the firm's Hong Kong office. Van Brugge wonders what advice he should give the new Director as the firm continues to... View Details

Keywords: Collaboration; Organizational Design; Talent Management; Leadership; Finance; Globalization; Organizational Culture; Financial Services Industry; Hong Kong

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