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  • All HBS Web  (14,809)
    • People  (36)
    • News  (4,343)
    • Research  (8,645)
    • Events  (107)
    • Multimedia  (366)
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  • December 2000
  • Background Note

Internet Access Providers

By: Thomas R. Eisenmann and Daniel Green
Describes the Internet access provider business model. First, it defines the model and presents different ways to categorize access providers. Second, it offers a summary of the various ways that Internet access providers create value for their customers. Next, it... View Details
Keywords: Business Model; Internet; Web Services Industry
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Eisenmann, Thomas R., and Daniel Green. "Internet Access Providers." Harvard Business School Background Note 801-304, December 2000.
  • March 1994 (Revised October 1994)
  • Case

Reading Energy

By: Forest L. Reinhardt
Reading Energy builds facilities that produce energy from nontraditional fuels. A privately held, entrepreneurial organization, it has spent six years developing a plan to build a waste-to-energy plant in the town of Robbins, Illinois. The plant would burn municipal... View Details
Keywords: Energy Generation; Wastes and Waste Processing; Business and Community Relations; Business Plan; Agreements and Arrangements; Contracts; Risk and Uncertainty; Government and Politics; Environmental Sustainability; Business Strategy; Energy Industry; Utilities Industry; Illinois
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Reinhardt, Forest L. "Reading Energy." Harvard Business School Case 794-102, March 1994. (Revised October 1994.)

    "Learning Through Noticing: Theory and Evidence from a Field Experiment"

    We consider a model of technological learning under which people "learn through noticing": they choose which input dimensions to attend to and subsequently learn about from available data. Using this model, we show how people with a great deal of experience may... View Details
    • April 2024 (Revised August 2024)
    • Case

    The Engine

    By: Joshua Lev Krieger, Jim Matheson, Fiona Murray and Nicholas Christman
    The Engine, a venture capital firm founded by MIT to fill a gap in the technology funding landscape by commercializing breakthrough science and technology. Led by managing partner and CEO Katie Rae, the Engine's unique approach involved an unusually longer fund life,... View Details
    Keywords: Growth and Development Strategy; Mission and Purpose; Venture Capital; Business Startups; Entrepreneurial Finance; Financial Services Industry
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    Krieger, Joshua Lev, Jim Matheson, Fiona Murray, and Nicholas Christman. "The Engine." Harvard Business School Case 824-147, April 2024. (Revised August 2024.)
    • Web

    Aldrich Hall | About

    made. The latest renovations to Aldrich Hall were made in 2004 when extensive technology upgrades were made including three projection zones, audio- and video-conferencing capabilities, an in-room camera for recording classroom sessions,... View Details
    • November 2022 (Revised March 2024)
    • Case

    Replika AI: Monetizing a Chatbot

    By: Julian De Freitas and Nicole Tempest Keller
    In early 2018, Eugenia Kuyda, co-founder and CEO of San Francisco-based chatbot Replika AI, was deciding how to monetize the app she had built. Launched in 2017, Replika was a consumer AI “companion app” developed by a team of AI software engineers originally based in... View Details
    Keywords: Mental Health; Subscriber Models; TAM; Monetization Strategy; Marketing Strategy; Product Marketing; AI and Machine Learning; Applications and Software; Product Positioning; Health Disorders; Technology Industry
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    De Freitas, Julian, and Nicole Tempest Keller. "Replika AI: Monetizing a Chatbot." Harvard Business School Case 523-016, November 2022. (Revised March 2024.)
    • Web

    Finding Talent Opportunities

    MBA graduates Explore all Employment Data 18 % Of MBA 2025 students interned in Technology industry Explore more internship data 11 % Of 2024 graduates went into Marketing Explore more career data Connect with the relevant industry or... View Details
    • 01 Dec 2023
    • News

    Elevator Pitch: Feedback

    Laxmi Wordham (MBA 2001) Chief Growth Officer, Bright Feeds Concept: Bright Feeds uses patent-pending drying technology and an AI-driven processing technique to convert all varieties of food waste into a high-quality and consistent animal-feed replacement for the soy... View Details
    Keywords: Illustration by Drue Wagner; Photo by ChiChi Ubiña
    • 26 Oct 2022
    • Research & Ideas

    How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

    YouTube influencers amass followers by filming everything from popping pimples to reviewing lipstick, with businesses watching closely for marketing opportunities. But audience loyalty only goes so far. When YouTubers post too many paid promotional videos, their... View Details
    Keywords: by Kara Baskin; Technology; Media & Broadcasting
    • 01 Sep 2023
    • News

    Hands-on Learning About Global Markets

    A certificate of appreciation was presented to Ellie Care representatives Francisco Garcia Zavaleta (COO) and Gervasio Videla Dorna (cofounder and CEO), at left, and to Patricio Alba (cofounder and CIO), far right, by HBS students Maxwell Nii Laryea, third from left,... View Details
    Keywords: Jennifer Gillespie
    • Web

    Founder - Entrepreneurship

    to pursue it in your EC year: Apply for the Student i-Lab Membership FALL Accelerate your venture: Apply for the Blavatnik Fellowship for commercializing technology out of Harvard research center and hospitals. Choose from 30+ EC Courses... View Details
    • 09 Apr 2024
    • News

    When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

    • November–December 2024
    • Article

    How to Avoid the Agility Trap

    By: Jianwen Liao and Feng Zhu
    Agility is all the rage in strategy circles these days. According to conventional wisdom, organizations should rapidly react to technological advances, new market dynamics, and shifting consumer preferences. But in practice this is nearly impossible to pull off,... View Details
    Keywords: Organizational Change and Adaptation; Competitive Advantage; Growth and Development Strategy; Business Model
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    Liao, Jianwen, and Feng Zhu. "How to Avoid the Agility Trap." Harvard Business Review 102, no. 6 (November–December 2024): 126–133.
    • 2022
    • Case

    Interface: The Journey Toward Carbon Negative

    By: Andrew J. Hoffman
    Interface has been a leading innovator in the carpet industry, specializing in the manufacturing of carpet tiles for commercial flooring. This case describes the history, context, and technology behind the company's development of its newest sustainable... View Details
    Keywords: Corporate Social Responsibility and Impact; Innovation and Invention; Environmental Sustainability; Environmental Accounting
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    Hoffman, Andrew J. "Interface: The Journey Toward Carbon Negative." William Davidson Institute Case 2-341-083, 2022.
    • 2017
    • Book

    Geography, Location, and Strategy

    By: Juan Alcácer, Bruce Kogut, Catherine Thomas and Bernard Yin Yeung
    Changes in both technology and global political economy have vastly accelerated the pace of globalization in the last 40 years, eroding barriers that limited firms' geographic scope and unleashing a seemingly unlimited set of new threats, challenges, and opportunities... View Details
    Keywords: Geographic Location; Global Strategy; Value Creation
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    Alcácer, Juan, Bruce Kogut, Catherine Thomas and Bernard Yin Yeung, eds. Geography, Location, and Strategy. Vol. 36, Advances in Strategic Management. Emerald Publishing Limited, 2017.
    • November 2014
    • Article

    The Global Agglomeration of Multinational Firms

    By: Laura Alfaro and Maggie Xiaoyang Chen
    The explosion of multinational activities in recent decades is rapidly transforming the global landscape of industrial production. But are the emerging clusters of multinational production the rule or the exception? What drives the offshore agglomeration of... View Details
    Keywords: Agglomeration; Agglomeration Economies; Multinational Firms and Management; Manufacturing Industry
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    Alfaro, Laura, and Maggie Xiaoyang Chen. "The Global Agglomeration of Multinational Firms." Journal of International Economics 94, no. 2 (November 2014): 263–276. (Revised April 2014. Also NBER Working Paper Series, No. 15576. See Harvard Business School Working Paper, No. 10-043 for longer version.)
    • July 2011 (Revised September 2012)
    • Case

    Intraoperative Radiotherapy for Breast Cancer (A)

    By: Willy Shih
    "This trial is going to take longer." Those were words that Michael Kaschke, CEO of Carl Zeiss AG, was not surprised to hear as he nurtured the intraoperative radiotherapy business inside his company's microsurgery unit. But he also didn't expect it to take 13 years to... View Details
    Keywords: Finance; Business History; Disruptive Innovation; Emerging Markets; Organizational Change and Adaptation; Research and Development; Safety
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    Shih, Willy. "Intraoperative Radiotherapy for Breast Cancer (A)." Harvard Business School Case 612-003, July 2011. (Revised September 2012.)
    • April 2009 (Revised May 2010)
    • Case

    Urbi and the City Licensee Managers

    By: John D. Macomber and Regina Garcia-Cuellar
    A leading low income housing builder in Mexico decides which prospective new local partner best extends its advantages in managing twin production lines of homes and clients. URBI has built substantial competitive advantage in the technology and culture that matches... View Details
    Keywords: Mortgages; Government and Politics; Housing; Growth and Development Strategy; Brands and Branding; Market Entry and Exit; Production; Supply Chain; Organizational Culture; Franchise Ownership; Partners and Partnerships; Competitive Advantage; Real Estate Industry; China; India; Mexico; United States
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    Macomber, John D., and Regina Garcia-Cuellar. "Urbi and the City Licensee Managers." Harvard Business School Case 209-144, April 2009. (Revised May 2010.)

      The Magic That Makes Customer Experiences Stick

      The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details

      • January 2023
      • Case

      Crow Holdings Development: Mass Timber Construction

      By: John D. Macomber, Robert Hernandez and Kyle MertensMeyer
      Jim McCaffery and Cody Armbrister of Crow Holdings Development evaluate the pros and cons of committing to mass timber construction instead of conventional concrete or steel for a new 260,000 SF multi-story office building in Texas. Benefits include substantially... View Details
      Keywords: Real Estate Development; Architecture; Air Quality; Health & Wellness; Office Property; Sustainability; Carbon Abatement; Natural Environment; Environmental Accounting; Green Buildings; Design; Construction; Cost vs Benefits; Environmental Sustainability; Construction Industry; Real Estate Industry; Texas
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      Macomber, John D., Robert Hernandez, and Kyle MertensMeyer. "Crow Holdings Development: Mass Timber Construction." Harvard Business School Case 223-058, January 2023.
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