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  • 01 Aug 2023

Life at HBS Chat with the Entertainment and Media Club

Virtual Life at HBS Chats are a unique opportunity to hear straight from current HBS students regarding their MBA experience. Join a panel of students from the Entertainment and Media Club who will share... View Details
  • Web

Faculty & Research - Business History

political science. 23 Jul 2024 News The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities Re: Jeremy Friedman, Meg Rithmire, Jaya Wen, William Kirby & Ebehi Iyoha July 2024... View Details
  • Research Summary

Using IT to Leverage Human Resources in Services

Discussion of the Internet and IT to date concentrates on how they will replace, rather than support, human service providers. While this approach is appropriate for a few firms, it is inadequate for many. The Internet and other information technology... View Details

  • Article

Capturing Value from Intellectual Property (IP) in a Global Environment

By: Juan Alcácer, Karin Beukel and Bruno Cassiman
Globalization should provide firms with an opportunity to leverage their know-how and reputation across countries to create value. However, it remains challenging for them to actually capture that value using traditional Intellectual Property (IP) tools. In this paper,... View Details
Keywords: Appropriation Strategy; Counterfeit; Intellectual Property Rights; Litigation; Value Capturing; Intellectual Property; Rights; Value; Lawsuits and Litigation; Global Range; Situation or Environment
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  • June 2025
  • Case

Redefining the Edge: Jahez’s Strategic Pivot in Saudi Arabia’s Food Delivery Battle

By: Krishna G. Palepu and Ahmed Dahawy
Jahez made its mark in Saudi Arabia’s food delivery market by serving customers willing to pay more for reliable, high-quality service—a segment largely overlooked by other platforms. As the company grew, it expanded into the mass market and developed a network of... View Details
Keywords: Acquisition; Business Conglomerates; Corporate Entrepreneurship; Innovation Strategy; Digital Platforms; Logistics; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Expansion; Food and Beverage Industry; Saudi Arabia
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  • October 2014 (Revised June 2015)
  • Case

Quiet Logistics (A)

By: Robert Simons and Natalie Kindred
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details
Keywords: Strategy Execution; Strategic Uncertainty; Disruptive Change; Managing Growth; Robotics; Disruptive Technology; Managing Start-ups; Management Control Systems; Performance Measurement; Business Growth and Maturation; Disruption; Entrepreneurship; Disruptive Innovation; Crisis Management; Risk Management; Organizational Change and Adaptation; Business Strategy; Competitive Strategy; E-commerce; Distribution Industry; Technology Industry; United States
Related
  • 12 May 2020
  • Blog Post

Leaving a Career in Tech for Venture Capital and Entrepreneurship

I’m Gaurav Bhogale, from the HBS class of 2021. While I grew up in Mumbai, before HBS I spent 8 years at Google in San Francisco and Sydney, helping drive product engagement and growth for apps like Google Maps, Search and Gmail.  It was... View Details
  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

quickly allows employees to assess their options and find new opportunities within the industry, pivoting to another sector or starting an entrepreneurial venture to find more meaningful work. Two things companies should be doing now:... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 2021
  • Working Paper

Racial Inequality in Organizations: A Systems Psychodynamic Perspective

By: Sanaz Mobasseri, William Kahn and Robin Ely
This paper uses systems psychodynamic concepts to develop a theory about the persistence of racial inequality in U.S. companies, treating White men as the dominant group and Black people as an illustrative subordinate group. We theorize that this persistence is rooted... View Details
Keywords: Systems Psychodynamics; Organizational Inequality; Masculinity; Equality and Inequality; Race; Gender; Identity; Power and Influence
Related

    Entering StartUpLand: An Essential Guide to Finding the Right Job

    Many professionals aspire to work for a start-up. Executives from large companies view them as models to help them adapt to today’s dynamic innovation economy. Yes, start-ups look magical, but they can also be chaotic and inaccessible. Many books are written for... View Details

    • 13 Nov 2012
    • First Look

    First Look: November 13

    have the chance to be cruel or kind to someone entirely different-to pay it forward? In five experiments, participants received greedy, equal, or generous divisions of money or labor from an anonymous person, and then divided additional... View Details
    Keywords: Sean Silverthorne
    • August 2016
    • Article

    Value-Based Breast Cancer Care: A Multidisciplinary Approach for Defining Patient-Centered Outcomes

    By: Fayanju M. Oluwadamilola, Tinisha L. Mayo, Tracy E. Spinks, Seohyun Lee, Carlos H. Barcenas, Benjamin D. Smith, Sharon H. Giordano, Rosa F. Hwang, Richard A. Ehlers, Jesse C. Selber, Ronald Walters, Debu Tripathy, Kelly K. Hunt, Thomas A. Buchholz, Thomas W. Feeley and Henry M. Kuerer
    Purpose. Value in healthcare—i.e., patient-centered outcomes achieved per healthcare dollar spent—can define quality and unify performance improvement goals with health outcomes of importance to patients across the entire cycle of care. We describe the process... View Details
    Keywords: Health Disorders; Value; Health Care and Treatment; Performance Improvement; Health Industry
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    • 01 Sep 2021
    • Op-Ed

    How Women Can Learn from Even Biased Feedback

    questions. In the process, they received feedback that was more helpful to them and their career development. Learning from the feedback we receive is often challenging, as our desire to grow conflicts with our equally strong desire to be... View Details
    Keywords: by Francesca Gino
    • 04 Aug 2010
    • News

    A Lonely Crusader

    opportunity to make his case, something he never hesitated to do — at length. Even as the investigations continued, Ackman continued to bet against MBIA. Author Christine Richard’s narrative tracks the twists and turns View Details
    Keywords: Roger Thompson; subprime mortgages; Finance; Real Estate
    • 08 Feb 2024
    • Blog Post

    African American Student Union Spotlight on Joint Degrees

    students to new careers and opportunities that they may not have been aware of before graduate school. I hope applicants are aware of the incredible asset that is HBS’s ability... View Details
    • 07 Jul 2003
    • What Do You Think?

    Can We Have Too Much Productivity Improvement?

    whether or not too much money is a good or bad thing... it depends upon what you do with the money." An equally strong set of voices doubted whether an economy could have too much productivity. Chris... View Details
    Keywords: by James Heskett
    • 20 Oct 2010
    • Op-Ed

    Export Competitiveness: Reversing the Logic

    at Harvard Business School. The findings, interpretations, and conclusions expressed in this paper are entirely those of the author. They do not necessarily represent the views of the World Bank, its... View Details
    Keywords: by Christian Ketels
    • November 2023 (Revised April 2025)
    • Case

    Norse Atlantic Airways

    By: Willy Shih
    Bjørn Tore Larsen, Norse Atlantic Airways' founder and CEO, hadn't planned to get into the airline business. But when the COVID-19 pandemic depressed the global demand for air travel and the lease rates for jetliners, he realized if ever he was going to get into the... View Details
    Keywords: Business Model; Business Startups; Market Entry and Exit; Leasing; Business Strategy; Segmentation; Interest Rates; Air Transportation Industry; Europe; North America; Norway; United Kingdom; United States
    Related
    • 2017
    • Article

    High-Stakes Innovation: When Collaboration Undermines (and Sometimes Enhances) Innovation

    By: Johnathan Cromwell and Heidi K. Gardner
    Organizations must constantly innovate, or else they may suffer consequences that range in severity. In low-stakes situations, they may lose a small opportunity for growth; and in high-stakes situations, they may lose significant market share that threatens their... View Details
    Keywords: Innovation; Collaboration; Teams; Creativity Teams; Collaborative Innovation and Invention; Groups and Teams; Creativity
    Related
    • 14 Sep 2023
    • Blog Post

    MBAs Accelerate Their Social Enterprise Ventures

    towards the end of the summer. Sophy: During the summer, I conducted field visits and surveys to understand better the need and gap. I discovered that while parents have higher willingness to pay, it is the View Details