Publications

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August 1995
Teaching Note

Xerox: Outsourcing Global Information Technology Resources TN

By: Richard L. Nolan

Teaching Note for (9-195-158). View Details

Keywords: Revenue; Information Technology; Technological Innovation; Contracts; Decisions; Job Cuts and Outsourcing; Computer Industry

June 2009 (Revised November 2010)
Case

HTC Corp. in 2009

By: David B. Yoffie and Renee Kim

Taiwan-based HTC Corp. had emerged as the world's fourth largest smartphone manufacturer by 2009. CEO Peter Chou was extremely proud of the remarkable achievements his company had made over the last 12 years since starting off as an unknown manufacturer of PDAs for... View Details

Keywords: Global Strategy; Growth and Development Strategy; Brands and Branding; Product Positioning; Competitive Advantage; Mobile Technology; Telecommunications Industry; Taiwan

March 2000
Case

Heartport, Inc.

By: Gary P. Pisano and Shoshana Dobrow

Heartport, an entrepreneurial medical device maker, has introduced several innovative systems for conducting less-invasive cardiac surgery. Despite initially high expectations, the company has struggled to get its technology adopted by cardiac surgeons. The company's... View Details

Keywords: History; Product Positioning; Knowledge Acquisition; Corporate Entrepreneurship; Technology Adoption; Health Care and Treatment

19 Nov 2021
News

When Your Authority Fluctuates Throughout the Day

Alvaro Rodriguez Arregui

having served as the Chairman of the Board for Compartamos Banco (Gentera), the largest microfinance institution in the Americas, and Chair of ACCION International, a 65-year-old US non-profit organization. Throughout his career, Alvaro has held C-suite View Details

Keywords: Financial Services

Profile

Seth Moulton

looking forward to in your career? I want to make a difference in the world, positively affect the lives of others, and strengthen our nation and the values it represents. In other words, I want to be able to do the same things I was able... View Details

Keywords: Nonprofit / Government; Entrepreneurship

Portrait Project

Tiberius Vadan

question, now, days before graduation, I know this: I want to make a significant positive impact in every one of my relationships and in each of my communities: I will be a loving son, brother, husband, and parent and share that extra... View Details

Portrait Project

Allison Kotzin

like my father. Although he was given a death sentence at age 42, my Dad remained positive and focused on his passion for life. My Dad's own motto was: "This disease may ultimately kill me, but it will never defeat me." Dad was... View Details

Portrait Project

Austin Dirks

silence— "We have an issue." I refused to break eye contact as the inquisitive stare came my way from the physician. "We have to reopen the chest." I'll never forget this moment and the thoughts that transcend as I recount it. I was in a View Details

Web

Eligibility | New Venture Competition

(HSPH) Innovative Problem Solving & Design Thinking in Healthcare (HSPH) Launching Tech Ventures (HBS) Leadership, Entrepreneurship, and Learning (HGSE) Managing the Future of Work (HBS) Power and Influence for Positive Impact (HBS/HKS)... View Details

01 Dec 2012
News

WSA Speakers Kick Off W50

WSA's copresident with Deborah Singer (both HBS 2013). Barnard College President Debora Spar (PMD 62, 1991), a former HBS faculty member, described the conundrum facing women today: Despite enormous gains, the percentage of women in leadership View Details

2025
Working Paper

The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

By: Paige Tsai and Ryan W. Buell

As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details

Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Wellbeing; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages

SSRN

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January 2020 (Revised November 2020)
Case

Crisis at the 11th Hour

By: David G. Fubini, Rebecca Henderson, Sarah Gulick and Trevor Fetter

A successful lawyer describes an important decision she had to make as a young attorney about whether to disclose information in a contract. View Details

Keywords: Contracts; Agreements and Arrangements; Attorney and Client Relationships; Rank and Position; Trust; Decisions; Legal Services Industry; New York (city, NY)

May 23, 2011
Article

Leading and Lagging Countries in Contributing to a Sustainable Society

By: Robert G. Eccles and George Serafeim

To determine the extent to which corporate and investor behavior is changing to contribute to a more sustainable society, researchers Robert Eccles and George Serafeim analyzed data involving over 2,000 companies in 23 countries. One result: a ranking of countries... View Details

Keywords: Change; Society; Corporate Disclosure; Natural Environment; Rank and Position; Social Issues; Financial Statements; Behavior

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April 2010
Case

George Martin at The Boston Consulting Group (A)

By: Leslie A. Perlow and Kerry Herman

George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details

Keywords: Problems and Challenges; Work-Life Balance; Management Teams; Interpersonal Communication; Jobs and Positions; Employees; Consulting Industry; Boston

June 2006 (Revised September 2006)
Case

Euronext.liffe and the Over-the-Counter Derivatives Market (A)

Euronext.liffe, a derivatives trading exchange, had just finished rolling out three new services targeted at the over-the-counter (OTC) market in 2004. The services offered automated confirmation and clearing for OTC equity derivatives. Yet, developments in the... View Details

Keywords: Value Creation; Product Positioning; Competition; Financial Markets; Network Effects; Cooperation