Publications

April 2014 (Revised July 2017)
Case

The Park Hotels: Revitalizing an Iconic Indian Brand

By: Jill Avery and Chekitan S. Dev

Priya Paul, chairperson of The Park Hotels, an award-winning portfolio of thirteen boutique hotels scattered across India, was in the midst of a brand revitalization program. Landor Associates, a leading brand consultancy had identified three areas of concern: the... View Details

Keywords: Organizational Change and Adaptation; Product Positioning; Competition; Brands and Branding; Accommodations Industry; India

06 May 2021
News

Can The Stakeholder Model Give American Business a Global Competitive Advantage?

13 May 2021
News

How to Lead in the Stakeholder Era

20 Oct 2015
Blog Post

What to Expect Your First Year at HBS

people (e.g., Chelsea Clinton, Peter Thiel) speak. In addition to all the above, many RCs opt for a leadership position in a student club or enter intensive internship recruitment periods. Personally, I organized the Technology Club’s... View Details

July 2016 (Revised June 2019)
Case

Hamilton: An American Musical

By: Anita Elberse and Jennifer Schoppe

In July 2013, composer, writer, actor and rapper Lin-Manuel Miranda, director Tommy Kail, and producer Jeffrey Seller met to discuss how to launch Hamilton, a new musical based on the life of the first Treasury Secretary of the United States, Alexander Hamilton.... View Details

Keywords: Entertainment; Creative Industries; Performing Arts; (General) Management; Blockbusters; Non-profit; Theater Entertainment; Strategy; Risk Management; Nonprofit Organizations; Arts; Creativity; Product Launch; Product Development; Marketing; Entertainment and Recreation Industry; United States

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

By 1910, however, with the new name Madam C.J. Walker, Breedlove had accrued a sizable fortune and considerable influence. This daughter of adversity was now well known and respected among the nation's... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

07 Apr 2009
First Look

First Look: April 7, 2009

Working PapersSecuring Jobs or the New Protectionism? Taxing the Overseas Activities of Multinational Firms Author:Mihir A. Desai Publication:(Forthcoming in Tax Notes) Abstract Tax policy toward American... View Details

Keywords: Martha Lagace

Web

Events - Business History

Financial Cooperation from International Organizations (1960s-1970s)" 3:30 pm - 5:00 pm. Part of the 2025 Business History Seminar, "Rethinking Entrepreneurial History," co-organized by Geoffrey Jones and... View Details

Web

All Locations - Recruiting

Candor in Teams and Organizations 07 Jul 2023 Becca Carnahan 16 Nov 2020 Flatiron School: Reflections from Summer 2020 Flatiron School: Reflections from Summer 2020 Flatiron School: Reflections from Summer 2020 16 Nov 2020 MBA Hiring... View Details

07 Jul 2010
First Look

First Look: July 7

confronts the challenge of whether its business model will continue to be viable under radically altered market conditions and a new regulatory regime. Purchase this... View Details

Keywords: Martha Lagace

10 Oct 2014
News

Ending Gender Discrimination Requires More than a Training Program

May 1994 (Revised January 1995)
Case

Warner Cable (A) and (B) (Condensed)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details

Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts

September 2016 (Revised May 2018)
Case

Zurich Insurance: Global Job Structure and Data Analysis

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Organizational Architecture; Organizational Change and Adaptation; Leadership; Human Capital; Change Management; Organizational Structure; Insurance; Organizational Culture; Globalization; Human Resources; Insurance Industry

Web

Social Enterprise - Faculty & Research

discuss how these findings advance understanding of how organizational structure and corporate leadership interact and of how organizations can more effectively realize the... View Details

08 Dec 2015
First Look

December 8, 2015

countries. The book draws on literatures and archives that have previously only been available in Spanish, while the concluding chapter makes use of Harvard Business School's new project known as “Creating... View Details

Keywords: Sean Silverthorne

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is... View Details

Keywords: by James Heskett

March 2008
Case

Ujjivan: A Microfinance Institution at a Crossroads (A)

By: V.G. Narayanan and Pamela Freed

Samit Ghosh, the CEO and founder of Ujjivan, a major microfinance provider in Bangalore, wants to grow his business rapidly and become financially sustainable, but he's struggling with staff fraud, high costs, and how to stay true to Ujjivan's mission of poverty... View Details

Keywords: Financial Institutions; Microfinance; Ethics; Mission and Purpose; Growth and Development Strategy; Financial Services Industry; Bangalore