Publications

Profile

Richard Lou

larger role was to manage the developments themselves. A property in midtown Manhattan became the 20-story Wyndham-branded hotel with 92 rooms; a second property in SoHo became a 120-room Courtyard by Marriott. In between, Richard took on... View Details

01 Dec 1997
News

Short Takes

hospitals build cross-functional and cross-organizational teams that coordinate patient care more effectively. "Given the diversity of skills and backgrounds of doctors, nurses, therapists, social workers,... View Details

Keywords: Judith Ross

Web

Field Course: Investing for Impact - Course Catalog

students who are enthusiastic about working with founders of small, local businesses that struggle to access capital, and to create teams with a diverse range of skills to match with our founders. Given that... View Details

29 Sep 2022
News

Securing a Resilient Future for Senegal

countries closed their borders. Diagne’s first task was to work closely with the ministry’s leadership team in crafting an economic response to the pandemic. Worldwide, crisis management involved very... View Details

Keywords: Maureen Harmon

08 Jul 2020
News

7 Strategies for Promoting Collaboration in a Crisis

Profile

Mina Kazanlieva

but the experience was also greatly rewarding. Mina's economics team reached the finals in a Federal Reserve competition, and she enjoyed playing volleyball on the varsity team. She was admitted to Princeton University, where she studied... View Details

12 Jun 2014
News

The First Five Years: Minal Mehta (MBA 2011)

Bollywood is a natural fusion of Eastern and Western cultures. Anyone can identify with and enjoy a BollyX class, whether it's the upbeat music, the dance movements, or the urge to unleash your inner swagger. In fact, even our team of... View Details

Keywords: fitness; Arts, Entertainment

25 May 2023
Blog Post

6 Best Practices for Creating an Inclusive and Equitable Interview Process

to future employees about what they can expect from a career with your organization. Craft inclusive job descriptions that welcome candidates Educate interviewers on the benefits of diverse teams to counter... View Details

Keywords: All Industries

24 Mar 2017
News

Alumni New Venture Competition Finalists Named

Four alumni ventures from distinctly different industries and geographies have been chosen to pitch at the 2017 alumni New Venture Competition on April 25 on the HBS campus. This year's finalists were selected from among 17 high-caliber View Details

August 2016 (Revised July 2017)
Case

Singapore Airlines: Premium Goes Multi-Brand

By: Rohit Deshpande and Dawn H. Lau

Singapore Airlines had long been considered the gold standard for its innovative customer service. However, the company was faced with new sources of competition, from the rapid growth of Southeast Asian low-cost carriers on the one hand, to the expansion of premium... View Details

Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore

November 1998 (Revised August 1999)
Case

Mickey Maurer: IBJ Corp. and MyStar Communications

By: Paul W. Marshall and Jeremy Dann

Mickey Maurer is a successful entrepreneur who retired in the late 1980s and then reentered the business world with the purchase of two media companies. In the radio industry he faces competition from large national players. In his publishing enterprise, Maurer... View Details

Keywords: Motivation and Incentives; Competition; Business Growth and Maturation; Entrepreneurship; Management Teams; Media and Broadcasting Industry

02 Nov 2020
News

The First Five Years: Julianne White (MBA 2017)

enjoy that Some days I work with our CFO on food-spend projections, or help our COO build a multi-year strategic planning framework. Other days, I work with my team to coordinate food donations or manage... View Details

20 Aug 2020
Blog Post

“Business as Usual, In a Different Way” – Creating an Impactful Remote Internship at Actis

to onboard 17 Summer Associates around the globe, they focused on engaging their current Actis employees in the process. In a typical year, each Summer Associate would be assigned a line manager and team... View Details

Keywords: Venture Capital / Private Equity; Other Financial Services

01 Jun 2017
News

Life in Lockdown

She decides to sleep on it. Come morning, Foalea is charged with leading a team of peers to turn one of these kernels of an idea into a business—in one day. This is Startup Lockdown, a small student-created, student-driven program that... View Details

Keywords: Jennifer Myers; photography by Chris Churchill

June 2013
Case

Ken Traub at American Bank Note Holographics

By: Suraj Srinivasan and Michael Norris

Ken Traub is hired as CFO for American Bank Note Holographics, the market-leading security holograph company in January 1999, but discovers on his first day that the company has misstated its financials and resigns. After consulting with the company for the next... View Details

Keywords: Information Technology; Moral Sensibility; Earnings Management; Crime and Corruption; Personal Development and Career; Management Teams; Technology Industry; Service Industry; United States

March 1996 (Revised April 1996)
Case

State Street Bank and Trust Company: New Product Development

By: Gary P. Pisano and Maryam Golnaraghi

Portrays the dilemma faced by Marsh Carter, CEO and chairman of the board of State Street Bank, in May 1995. For the past decade, the bank earned continually expanding earnings through its rapidly growing custody business. Now, as that business matures and custodial... View Details

Keywords: Product Development; Finance; Problems and Challenges; Management Teams; Organizational Change and Adaptation; Change Management; Strategy; Banking Industry