community - Publications - Faculty & Research

21 Jun 2012 - 24 Jun 2012
Conference Presentation

Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power

By: Elizabeth Baily Wolf

Existing literature suggests that people visually attend more to powerful/high-status people. However, previous studies manipulated target power/status via the target’s role (e.g., CEO or judge vs. mechanic or fry cook) or clothing (e.g., business suit vs. sweat suit).... View Details

Keywords: Nonverbal Communication; Behavior; Rank and Position; Emotions; Power and Influence

Citation

June 2001
Case

Cerner Corporation (A)

By: D. Quinn Mills and Matt Salloway

The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash. View Details

Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry

Citation

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01 Sep 2008
News

Alumni Books

Community by Bert Berkley (MBA ’50) and Peter Economy (Wiley) Profiling many highly effective charitable organizations — for example, Kiva, Horizons for Homeless Children, the Annie E. Casey Foundation, and Stonyfield Farm Profits for the... View Details

Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services

Winter 2014
Article

Does Service Bundling Reduce Churn?

By: Jeff Prince and Shane Greenstein

We examine whether bundling in telecommunications services reduces churn using a series of large, independent cross sections of household decisions. To identify the effect of bundling, we construct a pseudo-panel dataset and utilize a linear, dynamic panel-data model,... View Details

Keywords: Communication Technology; Customer Satisfaction; Product Marketing; Telecommunications Industry

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3 Aug 2007 - 8 Aug 2007
Conference Presentation

Virtual Team Learning: Reflecting and Acting, Alone or With Others

By: Lynda M. Applegate and Deborah Soule

Keywords: Groups and Teams; Learning; Interactive Communication

Citation

19 May 2017
News

Dean Nohria on the Importance of Inclusion

19 Dec 2016
News

Harvard Survey Highlights Attitudes About Campus Sexual Assault

25 Nov 2014
News

Paul Viera: Making A Difference

18 Nov 2014
News

Helping foreign countries invest wisely

Dora Vardis (MBA 1994), managing director in the foreign exchange division of Citigroup, works with sovereign wealth funds and central banks to create successful investments for their countries. (Published November 2014) View Details

24 Apr 2014
News

Securing financial stability for a local commuinity

Michael Henzi (MBA 1973), a retired securities and financial planner reflects on using his expertise to maintain stability for his community's finance agency. (Published April 2014) View Details

24 Apr 2014
News

When being a good neighbor means economic development

Rescued in the early 1990s and revived by president and CEO Jonathan Larry Baer (MBA 1985), the San Francisco Giants are baseball champions, with World Series wins in 2010 and 2012. Now Baer is poised to spread the success with a $1.6 billion plan to create “Mission... View Details

01 Mar 2004
News

Maasai Village

Our first introduction to the Maasai came as we drove from Arusha to the Ngorongoro crater and saw members of their tribe off in the distance. Often alone or in pairs, their tall figures were clad in bright red cloth, a stark contrast to the green and brown landscape... View Details

Keywords: Hospitality

July 2016
Article

The Capital Market Consequences of Language Barriers in the Conference Calls of Non-U.S. Firms

By: Francois Brochet, Patricia L. Naranjo and Gwen Yu

We examine how language barriers affect the capital market reaction to information disclosures. Using transcripts from the English-language conference calls of non-U.S. firms, we find that the calls of firms in countries with greater language barriers are more likely... View Details

Keywords: Voluntary Disclosure; Capital Market Consequences; Non-plain English; Spoken Communication; Complexity; Capital Markets; Cross-Cultural and Cross-Border Issues

Citation

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2022
Working Paper

Passing the Mic: Career and Firm Outcomes of Executive Interactions

By: Wei Cai, Ethan Rouen and Yuan Zou

We exploit a unique feature of conference calls to study one type of interaction among executives—directly inviting colleagues to respond to analysts’ questions. We find that the frequency of initiating interaction is positively associated with an executive’s ability,... View Details

Keywords: Conference Calls; CEO Succession; Executive Interactions; Promotion; Interpersonal Communication; Personal Development and Career; Retention

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Article

Emotional Acknowledgment: How Verbalizing Others' Emotions Fosters Interpersonal Trust

By: Alisa Yu, Justin M. Berg and Julian Zlatev

People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the relational benefits and risks of acknowledging others’ emotions in the workplace. We draw upon Costly Signaling Theory to posit how emotional... View Details

Keywords: Emotion; Costly Signaling; Interpersonal Trust; Emotional Valence; Interpersonal Relationships; Empathic Accuracy; Emotions; Relationships; Trust; Interpersonal Communication

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29 May 2015
News

The 24/7 Work Culture’s Toll on Families and Gender Equality

14 Oct 2014
News

Working capital loans have a big impact on India’s small business owners

Maya Chorengel (MBA 1997), managing director of Elevar Equity, describes her investment firm’s work to provide working capital loans to small business owners in India. (Published October 2014) View Details

24 Apr 2014
News

Building a career one stage at a time

Deborah Denenberg (MBA 1983) talks about her career as a Broadway theater producer, business educator, and working parent. (Published April 2014) View Details

21 Aug 2008
News

Stylin’ at Gallatin

(double-glazed, insulated) windows wired into the heating and cooling system that detect when windows are open and adjust the room’s temperature accordingly. “It’s not in-your-face green,” says Terri Evans, communications manager for... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services