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Show Results For
- All HBS Web
(13,269)
- People (31)
- News (5,812)
- Research (4,954)
- Events (14)
- Multimedia (675)
- Faculty Publications (3,991)
- 25 Jun 2007
- Research & Ideas
HBS Cases: Beauty Entrepreneur Madam Walker
glad to have it out there and to be telling that story because I think leaders learn by inspiration and by other examples of leadership at different moments, in different contexts, with different circumstances. Madam C.J. Walker does all... View Details
- 20 Apr 2023
- News
How Joe Hinrichs is Getting CSX Back on Track
Photo via LinkedIn In a recent Q&A with the Wall Street Journal, new CSX CEO Joe Hinrichs (MBA 1994) discussed the steps he's taken to address challenges at the rail company since becoming CEO in September. First up, the paper notes, was a listening tour. "The best-run... View Details
- January 2024 (Revised May 2024)
- Case
Uncle Nearest: Creating a Legacy
By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone
Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details
Keywords: Advertising; Business Startups; Customer Focus and Relationships; Decisions; Forecasting and Prediction; Age; Ethnicity; Gender; Entrepreneurship; Working Capital; Innovation Leadership; Innovation Strategy; Intellectual Property; Trademarks; Leadership Style; Growth and Development; Growth and Development Strategy; Product Marketing; Product Launch; Marketing Strategy; Mission and Purpose; Organizational Culture; Private Ownership; Performance Effectiveness; Strategic Planning; Problems and Challenges; Prejudice and Bias; Social Issues; Competition; Competitive Strategy; Expansion; Entrepreneurial Finance; Food and Beverage Industry; Tourism Industry; United States; Tennessee; France
Gibson, Hise, Archie L. Jones, Nicole Gilmore, and Ai-Ling Jamila Malone. "Uncle Nearest: Creating a Legacy." Harvard Business School Case 824-047, January 2024. (Revised May 2024.)
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
refused, saying, “There is a need in our society for fairness creams, so we are meeting that need.” The view from business The cosmetic company's position drew support from many of the 150 business executives in Deshpandé’s Leadership and... View Details
- 01 Mar 2004
- News
Derek Ferguson
Derek T. Ferguson (MBA 1990) could be mistaken for a minister by fellow commuters on the train from Connecticut to Manhattan. Yet his calling is not to the pulpit, but to the midtown headquarters of Bad Boy Worldwide Entertainment Group, a privately held enterprise... View Details
- October 2016
- Case
Turkasset: Bringing Customer-Centricity to Debt Collection
By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
- November 2014
- Case
Nestlé SA, 2014
By: John R. Wells and Galen Danskin
In 2014, Nestlé was the largest producer of packaged foods and beverages in the world. 2013 revenues were $103.7 billion and operating profits $16.1 billion (15.5% of sales). The company owned 29 mega brands, each generating more than Euro 1 billion ($1.25 billion).... View Details
- Person Page
Videos
By: Tarun Khanna
Business Today, 'Genome Sequencing' & How Biology Is Connected To AI; Explains Tarun Khanna, March 29, 2023
NASSCOM Product, NPC2022 Tête à... View Details
NASSCOM Product, NPC2022 Tête à... View Details
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
Source: peterhowell Big data has shifted the ground under every business, enough so that many managers are waking up to the fact that they are already behind in developing a smart data strategy. Data has always been important in business, of course. But with the... View Details
Keywords: by Dina Gerdeman
- 07 Dec 2022
- Blog Post
2022 Climate Symposium: Tackling Climate Together
100% student run conference and we’d like to extend a huge congratulations to the student Climate Symposium Co-Chairs, Co-Directors, and clubs for organizing such an incredible event, which demonstrates strong student leadership at HBS... View Details
- Web
Engagement Opportunities - Business & Environment
program will help to strengthen Harvard’s climate network and community while building their leadership and communication skills. Applications due in September. Initiatives focus on societal challenges that are too complex for any one... View Details
- February 2001 (Revised October 2001)
- Case
JetBlue Airways: Starting from Scratch
JetBlue Airways shows how an entrepreneurial venture is able to use human resource management, specifically a values-centered approach to managing people, as a source of competitive advantage. The major challenge faced by Ann Rhoades is to grow this people-centered... View Details
Keywords: Leadership; Values and Beliefs; Competitive Advantage; Entrepreneurship; Human Resources; Business Startups; Air Transportation Industry
Gittell, Jody H., and Charles A. O'Reilly III. "JetBlue Airways: Starting from Scratch." Harvard Business School Case 801-354, February 2001. (Revised October 2001.)
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
quality, low cost, short lead-time and flexible production. And Toyota's operating system—the Toyota Production System—had been widely credited for Toyota's sustained leadership in manufacturing performance. Furthermore, Toyota had been... View Details
- Web
Digital Innovation - Alumni
Transformation Leadership Donor or a Digital Data Design Leadership Donor —please contact Ellen Harkavy, Managing Director of Development, at eharkavy@hbs.edu or 617.495.6883. The HBS Fund Investors Society... View Details
- 10 Sep 2020
- News
4 Ways to Develop Your Strategic Thinking Skills
- 07 Apr 2020
- News
What Customers Need to Hear from You During the COVID Crisis
- Person Page
Creating Emerging Markets (Business History)
By: Tarun Khanna
Professor Tarun Khanna is faculty co-chair of the Creating Emerging Markets (CEM) Project. The project provides a unique research and teaching resource on business leadership in Africa, Asia, Latin America, and the Middle East over recent decades.... View Details
- 2017
- Working Paper
Business and Green Knowledge Production in Sweden 1960s–1980s
By: Ann-Kristin Bergquist and Kristina Söderholm
This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
Bergquist, Ann-Kristin, and Kristina Söderholm. "Business and Green Knowledge Production in Sweden 1960s–1980s." Harvard Business School Working Paper, No. 18-050, December 2017.
- Web
K–12 Education | Social Enterprise | Harvard Business School
In 2003, HBS launched an MBA elective course focused on entrepreneurship in education reform and cofounded the Public Education Leadership Project (PELP) in collaboration with the Harvard Graduate School of Education. This multiyear... View Details