Evaluating Business Performance - Publications - Faculty & Research

27 May 2014
News

Crowdsourcing the Capitalist's Dilemma

discussion of "The Capitalist's Dilemma"—the challenges of innovating for long-term growth and job creation—in the Harvard Business Review. The team of more than 150 people (see below) collaborated using the OI Engine platform developed... View Details

Keywords: April White; Management of Companies and Enterprises; Management

01 Sep 2010
News

Faculty Books

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain... View Details

Keywords: Retail Trade; Water Transportation; Transportation

29 Sep 2009
First Look

First Look: September 29

is capital intensive and when it is difficult for headquarters to identify the value-maximizing investment strategy for the business unit. In evaluating the performance of... View Details

Keywords: Martha Lagace

10 Mar 2014
Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

was to improve corporate governance and restore the faith of investors, but many in the business world spoke out against SOX, viewing it as a politically motivated overcorrection that would lead to a loss of risk-taking and... View Details

Keywords: by Julia Hanna; Accounting; Banking

April 1997
Case

Display Technologies, Inc.

By: Jonathan West, H. Kent Bowen and Ryota Matsui

Display Technologies, Inc. (DTI) is a new joint venture between Toshiba and IBM Japan that is manufacturing the most advanced form of flat panel displays. With success in achieving significant production volumes, DTI has been asked to double its output as quickly as... View Details

Keywords: Joint Ventures; Decision Choices and Conditions; Technological Innovation; Growth and Development Strategy; Product Development; Production; Performance Expectations; Electronics Industry

Citation

Educators

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April 2006
Case

Nutricia Middle East: Measuring Sales Force Effectiveness

Nutricia's Middle East and African region is transitioning from a trading to a customer focus. CEO Ernest Vandenbussche must decide how to market infant milk formula most effectively in a region where the information environment is much less rich than in other... View Details

Keywords: Management Teams; Salesforce Management; Customer Relationship Management; Emerging Markets; Nutrition; Performance Effectiveness; Business Strategy; Commercialization; Health Industry; Middle East; Africa

Citation

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16 Sep 2010
News

Idea Takes Root

Almost without notice in the American press, a new international effort is under way to create a standardized global reporting model for operating sustainable businesses in the 21st century. HBS professor Robert G. Eccles is on the... View Details

Keywords: Roger Thompson; Corporate Services

01 Dec 2011
News

Noted & Quoted

our students disconnected from the mainstream economy; it prevents our businesses from growing.” —Gerald Chertavian (MBA ’92), founder and CEO of Year Up, a nonprofit providing urban young adults with technical and professional skills... View Details

Keywords: quotations

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

chick” and said she performed surgery “like a girl.” Jurors ultimately awarded her $168 million, the largest judgment for a single victim of workplace harassment in United States history. Years later, sexual harassment remains a problem... View Details

Keywords: by Dina Gerdeman

01 Sep 2013
News

Beantown as a Beacon

help boost America's performance in the global economy. The May event was part of a series of city-specific "Paths Forward" programs held across the country that brought together expert panels to weigh in on how the national View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

Robert P. Luciano

Luciano generated top-level financial performance while streamlining Schering’s business operations. He divested Schering’s non-healthcare related business lines and was one of... View Details

Keywords: Healthcare

09 Jul 2024
Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

extent to which their work overlapped. If they could combine findings from across their assorted research projects, they could fit together a big-picture view of office-space configurations and how well they support different kinds of organizations. That hallway... View Details

Keywords: by Jen McFarland Flint, HBS Alumni Bulletin

08 Mar 2016
Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

of Buenos Aires’s population was foreign born, and it could be regarded as one of the world’s greatest global cities.” Today, the city is a decaying shadow of itself and Argentina as a whole has fallen prey to ineffective institutions, inconsistent government... View Details

Keywords: by Sean Silverthorne

04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

Harvard Business School Assistant Professor Gautam Mukunda leads off his new book, Indispensable: When Leaders Really Matter, with the results of social science research that executives may wish not to consider: individual leaders rarely... View Details

Keywords: by Kim Girard

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details

Keywords: by Kristen Senz; Financial Services

01 Dec 2005
News

One-on-One with Peter Cuneo

person to lead a well-oiled machine. Typically I stay for three or four years and then move on. I was CEO at Marvel for three-and-a-half years, but I love the business and am still involved as vice chairman. My part-time role includes... View Details

Keywords: Julia Hanna; comic books; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management

22 Feb 2022
News

The Well-Healed Athlete

Illustration by Robert Neubecker Sports injuries are a business concern for Clara Wu Tsai (MBA 1993). She and her husband, Joe Tsai, are owners of the NBA’s Brooklyn Nets; the WNBA’s New York Liberty; and the men’s lacrosse team, the San... View Details

Keywords: April White; Health and Personal Care Stores; Retail Trade

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

One of the greatest challenges for the values-centered culture is to produce top performance and succeed in the market against "win at any cost" competitors. Values are only one part of an organization's culture; the other half... View Details

Keywords: by Bill George

30 Nov 2016
Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

disclosure of product outcomes, such as average APRs and default rates. Requiring disclosure of such data would empower watchdogs and the market itself to evaluate bad actors. 5. Respect fiduciary duties Small View Details

Keywords: by Karen Mills and Brayden McCarthy; Financial Services

01 Jun 2002
News

Up to the Challenge: Ken Baumgartner - Sticking with It

long road trips during the season, he earned a bachelor's degree in business administration, summa cum laude, from Hofstra University in 1998. “It took fourteen years,” he says with a smile, “but I stuck with it.” During the early 1990s,... View Details

Keywords: Amy Burton; hockey; education; family; career paths; personal priorities; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

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