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  • All HBS Web  (10,150)
    • People  (64)
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    • Research  (4,590)
    • Events  (27)
    • Multimedia  (94)
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  • April 2004 (Revised November 2004)
  • Background Note

Why Complex Systems Fail

Operationally excellent organizations create competitive opportunities for themselves that are not available to their peers. One view of the manager's competitive dilemma is to pick the right position for his organization, differentiating it, for example, as a... View Details
Keywords: Organizations; Complexity
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Spear, Steven J., and Bryce LaPierre. "Why Complex Systems Fail." Harvard Business School Background Note 604-083, April 2004. (Revised November 2004.)
  • 13 Nov 2012
  • First Look

First Look: November 13

have the chance to be cruel or kind to someone entirely different-to pay it forward? In five experiments, participants received greedy, equal, or generous divisions of money or labor from an anonymous person, and then divided additional... View Details
Keywords: Sean Silverthorne
  • November 2022 (Revised October 2024)
  • Case

'A Marshall Plan for Africa': James Mwangi and Equity Group Holdings

By: Caroline M. Elkins, Debora L. Spar, Zeke Gillman and Julia M. Comeau
Financial Inclusion. Dignity. Trust. These were the core principles driving James Mwangi’s transformation of Equity Building Society, insolvent in 1991, into what is, today, Equity Group Holdings, East and Central Africa’s largest retail banking institution. Raised in... View Details
Keywords: Income Inequality; Micro Finance; Microcredit; Microfinance; Banks and Banking; Equality and Inequality; Mission and Purpose; Business Model; Social Entrepreneurship; Banking Industry; Financial Services Industry; Africa; Kenya
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Elkins, Caroline M., Debora L. Spar, Zeke Gillman, and Julia M. Comeau. "'A Marshall Plan for Africa': James Mwangi and Equity Group Holdings." Harvard Business School Case 323-048, November 2022. (Revised October 2024.)
  • 2008
  • Case

Great Negotiator Case Study Package

By: James K. Sebenius, Jeswald Salacuse, Daniel Curran, Rebecca Hulse and Kristin Schneeman

This special curriculum package includes the following case studies in the Great Negotiator Case Study Series, each of which features a past recipient of PON's Great Negotiator Award:

  • 2000 PON Great Negotiator: "To Hell with the Future, Let's Get... View Details
Keywords: Negotiation
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Sebenius, James K., Jeswald Salacuse, Daniel Curran, Rebecca Hulse, and Kristin Schneeman. "Great Negotiator Case Study Package." Program on Negotiation at Harvard Law School Case, 2008.
  • 24 Nov 2015
  • Blog Post

What is an HBS MyTake?

of seeing the world, and people they otherwise never would have had the opportunity to meet. Understanding that community is formed when we become aware of each other’s stories, the Joint Committee on... View Details
  • 12 Nov 2018
  • Blog Post

Student Portraits - Armed Forces Alumni Association

to work on the mission at hand. It has not always been fun, and it’s never been easy, but it has honestly been worth every ounce of struggle. All this hardship has made me the person I am today. I gained perspective from all walks View Details
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

doubt that the confluence of diverse cultures can create opportunities for innovation—think of the Crusades and the Renaissance, or of Japan... View Details
Keywords: by Michael Blanding
  • Research Summary

Hybrid organizing

By: Julie Battilana

While historically the commercial and social sectors have evolved on fairly separate tracks, over the last 30 years we have witnessed a blurring of the boundaries between these two sectors. In an effort to account for this transition, Professor Battilana’s second... View Details

  • Profile

Jean Luo

to do that.” “Once I started focusing on my next steps after Outdoor Pass, I became open to a lot of different ideas,” says Jean. “I went through a process of determining what I want to do and what I feel... View Details
Keywords: Financial Services; Tech
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

Business Administration and co-head of the Strategy Unit at Harvard Business School. Consider that between the 1950s and 1980s, Uncle Sam’s spending on research and development (R&D) rose fivefold from less than $20 billion to more... View Details
Keywords: by Michael Blanding
  • May 2013 (Revised March 2014)
  • Case

Hubei Lantian (A)

By: David F. Hawkins, Michael Shih-Ta Chen and Nancy Hua Dai
Emily Wang, an analyst with Future Securities, a Shanghai-based investment firm, is given the task of making stock purchase recommendations to her supervisor from a number of Chinese common stocks. One stock in particular, Hubei Lantian Co., Ltd. (Hubei Lantian),... View Details
Keywords: Financial Analysis; Ratio Analysis
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Hawkins, David F., Michael Shih-Ta Chen, and Nancy Hua Dai. "Hubei Lantian (A)." Harvard Business School Case 113-118, May 2013. (Revised March 2014.)
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • 21 Aug 2018
  • News

The Business Shelf: Driving Digital Strategy

    Glass Half Broken

    Why the gender gap persists and how we can close it. For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on... View Details
    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    Apple debuted new privacy measures that blocked law enforcement from accessing its customers’ data. “There is an opportunity to do work that is infused with moral purpose.” He said shareholders who were only looking for a return on... View Details
    Keywords: by Avery Forman
    • Web

    Impact - Health Care

    Impact Making a Difference in Health Care Harvard Business School Influencing the Industry With global health care spending greater than $8.5 trillion, there is no shortage of opportunities to make an impact... View Details
    • May–June 2018
    • Article

    What Most People Get Wrong about Men and Women: Research Shows the Sexes Aren't So Different

    By: Catherine H. Tinsley and Robin J. Ely
    Why have women failed to achieve parity with men in the workplace? Contrary to popular belief, it’s not because women prioritize their families over their careers, negotiate poorly, lack confidence, or are too risk averse. Meta-analyses of published studies show that... View Details
    Keywords: Working Conditions; Gender; Equality and Inequality; Organizational Culture; Change Management
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    Tinsley, Catherine H., and Robin J. Ely. "What Most People Get Wrong about Men and Women: Research Shows the Sexes Aren't So Different." Harvard Business Review 96, no. 3 (May–June 2018): 114–121.
    • Web

    Entrepreneurial Management Curriculum - Faculty & Research

    into account external opportunities and threats, the availability of internal resources relative to requirements, the aspirations and values of senior management, and... View Details
    • February 2007
    • Case

    Update: The Music Industry in 2006

    By: John R. Wells and Elizabeth Raabe
    The global recorded music industry was undergoing a major transition in 2006. Sales had been declining for a decade, and consumers were buying music in new formats and through different distribution channels. CD sales still accounted for the majority of revenues, but... View Details
    Keywords: History; Arts; Music Entertainment; Intellectual Property; Market Timing; Performance Evaluation; Trends; Music Industry
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    Wells, John R., and Elizabeth Raabe. "Update: The Music Industry in 2006." Harvard Business School Case 707-531, February 2007.
    • 04 Nov 2015
    • What Do You Think?

    Why Does Gender Diversity Improve Financial Performance?

    gender diversity in management enhance performance? What do you think? Original Column Gender equality in leadership is a topic appearing with increasing frequency among the research reports, books, and opinion pieces crossing my desk.... View Details
    Keywords: by James Heskett
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