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  • January 2013 (Revised July 2014)
  • Case

Chorus and Telecom: Building the Boards (A)

By: Boris Groysberg and Sarah L. Abbott
In 2011, Sarah Naudé and Matt Stanley sat down with the chairman of Telecom New Zealand, Wayne Boyd. Telecom, a publicly listed company and the largest telecom provider in New Zealand, was being divided into two publicly traded companies, Chorus, a telecom... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
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Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards (A)." Harvard Business School Case 413-030, January 2013. (Revised July 2014.)
  • May 1993 (Revised May 1996)
  • Case

BellSouth Enterprises: The Cellular Billing Project

When BellSouth Enterprises decided to aggressively pursue the international cellular market, it needed new software in order to cope with the complexities of cellular billing and the country-specific variations in the international cellular market. BellSouth made the... View Details
Keywords: Alliances; Market Entry and Exit; Software; Global Strategy; Telecommunications Industry; United States
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Sviokla, John J., Mark Keil, and Steve Simonson. "BellSouth Enterprises: The Cellular Billing Project." Harvard Business School Case 193-150, May 1993. (Revised May 1996.)
  • March 2011 (Revised March 2011)
  • Teaching Note

Communispace (TN)

By: Anat Keinan
Teaching Note for 510018. View Details
Keywords: Telecommunications Industry
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Keinan, Anat. "Communispace (TN)." Harvard Business School Teaching Note 511-120, March 2011. (Revised March 2011.)
  • January 2011
  • Supplement

Vodafone in Japan (C)

By: Juan Alcacer, Mary Furey and Mayuka Yamazaki
An update to Vodafone cases A and B, describing Softbank's acquisition of Vodafone and its performance in Japan. View Details
Keywords: Acquisition; Cross-Cultural and Cross-Border Issues; Knowledge Acquisition; Performance; Motivation and Incentives; Adaptation; Diversification; Expansion; Telecommunications Industry; Japan
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Alcacer, Juan, Mary Furey, and Mayuka Yamazaki. "Vodafone in Japan (C)." Harvard Business School Supplement 711-470, January 2011.
  • November 2009
  • Teaching Note

HTC Corp. in 2009 (TN)

By: David B. Yoffie
Teaching Note for [709466]. View Details
Keywords: Competition; Decisions; Brands and Branding; Customer Value and Value Chain; Telecommunications Industry; Taiwan
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Yoffie, David B. "HTC Corp. in 2009 (TN)." Harvard Business School Teaching Note 710-427, November 2009.
  • August 2009 (Revised January 2012)
  • Supplement

Pandora: Royalties Kill the Web Radio Star? (B)

By: Robert C. Pozen and Alex Curtis Rosenfeld
Keywords: Cost; Government Legislation; Strategy; Telecommunications Industry
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Pozen, Robert C., and Alex Curtis Rosenfeld. "Pandora: Royalties Kill the Web Radio Star? (B)." Harvard Business School Supplement 310-027, August 2009. (Revised January 2012.)
  • June 2009 (Revised November 2010)
  • Case

HTC Corp. in 2009

By: David B. Yoffie and Renee Kim
Taiwan-based HTC Corp. had emerged as the world's fourth largest smartphone manufacturer by 2009. CEO Peter Chou was extremely proud of the remarkable achievements his company had made over the last 12 years since starting off as an unknown manufacturer of PDAs for... View Details
Keywords: Global Strategy; Growth and Development Strategy; Brands and Branding; Product Positioning; Competitive Advantage; Mobile Technology; Telecommunications Industry; Taiwan
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Yoffie, David B., and Renee Kim. "HTC Corp. in 2009." Harvard Business School Case 709-466, June 2009. (Revised November 2010.)
  • May 2009
  • Teaching Note

Nextel Partners: Put Option (TN)

By: Timothy A. Luehrman
Teaching Note for [207-128] View Details
Keywords: Business and Shareholder Relations; Voting; Price; Public Ownership; Valuation; Financial Liquidity; Stock Options; Management Practices and Processes; Telecommunications Industry
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Luehrman, Timothy A. "Nextel Partners: Put Option (TN)." Harvard Business School Teaching Note 209-151, May 2009.
  • January 2008 (Revised May 2014)
  • Case

Kazuo Inamori, a Japanese Entrepreneur

By: Anthony J. Mayo, Masako Egawa and Mayuka Yamazaki
The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century. View Details
Keywords: Entrepreneurship; Business History; Leading Change; Management Style; Personal Development and Career; Telecommunications Industry; Japan
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Mayo, Anthony J., Masako Egawa, and Mayuka Yamazaki. "Kazuo Inamori, a Japanese Entrepreneur." Harvard Business School Case 408-039, January 2008. (Revised May 2014.)
  • September 2006 (Revised October 2007)
  • Case

BT Plc: The Broadband Revolution (A)

By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details
Keywords: Transformation; Innovation and Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Behavior; Telecommunications Industry; United Kingdom
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Tushman, Michael L., David Kiron, and Adam M. Kleinbaum. "BT Plc: The Broadband Revolution (A)." Harvard Business School Case 407-001, September 2006. (Revised October 2007.)
  • September 2006 (Revised July 2007)
  • Teaching Note

Restoring Trust at WorldCom (TN)

By: Sandra J. Sucher and Aldo Sesia
Teaching Note to (404-138) and (304-091). View Details
Keywords: Telecommunications Industry
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Sucher, Sandra J., and Aldo Sesia. "Restoring Trust at WorldCom (TN)." Harvard Business School Teaching Note 307-025, September 2006. (Revised July 2007.)
  • December 2004 (Revised April 2008)
  • Teaching Note

Finland and Nokia (TN)

By: Michael E. Porter and Orjan Solvell
Teaching Note to (9-702-427). View Details
Keywords: Telecommunications Industry; Finland
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Porter, Michael E., and Orjan Solvell. "Finland and Nokia (TN)." Harvard Business School Teaching Note 705-435, December 2004. (Revised April 2008.)
  • October 2003 (Revised June 2004)
  • Case

AT&T Canada (B)

By: Andre F. Perold and Kwame C. Van Leeuwen
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
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Perold, Andre F., and Kwame C. Van Leeuwen. "AT&T Canada (B)." Harvard Business School Case 204-088, October 2003. (Revised June 2004.)
  • October 2006
  • Article

Location Choices across the Value Chain: How Activity and Capability Influence Collocation

By: Juan Alcacer
There has been a recent revival of interest in the geographic component of firm strategy. Recent research suggests that two opposing forces—competition costs and agglomeration benefits—determine whether firms collocate in a given geographic market. Unexplored is (1)... View Details
Keywords: Business Strategy; Competitive Strategy; Sales; Research and Development; Cost Accounting; Cost Management; Markets; Production; Organizational Change and Adaptation; Distribution; Cost vs Benefits; SWOT Analysis; Telecommunications Industry
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Alcacer, Juan. "Location Choices across the Value Chain: How Activity and Capability Influence Collocation." Management Science 52, no. 10 (October 2006): 1457–1471.
  • October 2003 (Revised December 2015)
  • Supplement

The BCPC Internet Strategy Team: Jan Trow

By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details
Keywords: Decision Making; Knowledge Sharing; Groups and Teams; Behavior; Perspective; Strategy; Cooperation; Telecommunications Industry
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Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Jan Trow." Harvard Business School Supplement 604-038, October 2003. (Revised December 2015.)
  • May 2002 (Revised October 2002)
  • Case

Telewest Communications plc

By: Lynda M. Applegate and Laure Mougeot Stroock
Created in 1992, Telewest has become the second largest broadband communication provider in the United Kingdom, offering telephone, cable television, and cable Internet services, as well as television and online content to the U.K. entertainment market. The first to... View Details
Keywords: Entrepreneurship; Technological Innovation; Growth and Development Strategy; Industry Structures; Competition; Competitive Strategy; Expansion; Telecommunications Industry; Europe; United Kingdom
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Applegate, Lynda M., and Laure Mougeot Stroock. "Telewest Communications plc." Harvard Business School Case 802-011, May 2002. (Revised October 2002.)
  • June 2002
  • Teaching Note

Customer Value Measurement at Nortel Networks-Optical Networks Division, TN

By: Das Narayandas
Teaching Note for (9-501-050). View Details
Keywords: Telecommunications Industry
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Narayandas, Das. "Customer Value Measurement at Nortel Networks-Optical Networks Division, TN." Harvard Business School Teaching Note 502-069, June 2002.
  • August 2000 (Revised August 2005)
  • Case

STAR TV in 1993

Describes STAR TV, a pan-Asian satellite network that has standardized its strategy across its target markets. STAR's acquisition by Rupert Murdoch's News Corporation provides an opportune point to analyze whether the viability of this strategy is likely to increase or... View Details
Keywords: Integration; Adaptation; Globalization; Television Entertainment; Telecommunications Industry
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Ghemawat, Pankaj, and Timothy J. Keohane. "STAR TV in 1993." Harvard Business School Case 701-012, August 2000. (Revised August 2005.)
  • May 2000 (Revised August 2001)
  • Case

Telecom Italia Takeover (A)

By: Michael D. Watkins, James K. Sebenius and Ann Leamon
After two months at the helm of Telecom Italia, Franco Bernabe is confronted by a hostile takeover bid from a much smaller rival. He has a few days in which to maneuver. The case describes the background of Italian telecoms and of the bid itself. Also presents the... View Details
Keywords: Negotiation Process; Mergers and Acquisitions; Leadership Style; Telecommunications Industry; Italy
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Watkins, Michael D., James K. Sebenius, and Ann Leamon. "Telecom Italia Takeover (A)." Harvard Business School Case 800-363, May 2000. (Revised August 2001.)
  • February 2000
  • Teaching Note

Adelphia Communications Corporation TN

By: Paul M. Healy
Teaching Note for (9-198-031). View Details
Keywords: Telecommunications Industry
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Healy, Paul M. "Adelphia Communications Corporation TN." Harvard Business School Teaching Note 100-086, February 2000.
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