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      • November 1982
      • Case

      Conversion Training at New England Telephone (A)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
      • November 1982
      • Case

      Conversion Training at New England Telephone (B)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
      • November 1982 (Revised March 1994)
      • Case

      Madison Wire and Cable Corp. (B)

      By: Stephen P. Bradley and William S. Krasker
      Keywords: Telecommunications Industry
      Citation
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      Bradley, Stephen P., and William S. Krasker. "Madison Wire and Cable Corp. (B)." Harvard Business School Case 183-118, November 1982. (Revised March 1994.)
      • October 1982
      • Case

      Assessing Managerial Talent at AT&T (A) (Condensed)

      By: Michael Beer
      Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States
      Citation
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      Beer, Michael. "Assessing Managerial Talent at AT&T (A) (Condensed)." Harvard Business School Case 483-056, October 1982.
      • October 1982
      • Case

      Fiber-Optics Industry (C)

      By: Michael E. Porter and John R. Wells
      Keywords: Telecommunications Industry
      Citation
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      Porter, Michael E., and John R. Wells. "Fiber-Optics Industry (C)." Harvard Business School Case 383-043, October 1982.
      • September 1982 (Revised March 1984)
      • Case

      AT&T: 8.70 Bonds

      By: David E. Bell
      Keywords: Bonds; Telecommunications Industry
      Citation
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      Bell, David E. "AT&T: 8.70 Bonds." Harvard Business School Case 183-083, September 1982. (Revised March 1984.)
      • September 1982
      • Case

      New York Telephone Co.: The MTS Piece-Part Model

      By: Arthur Schleifer Jr.
      Keywords: Telecommunications Industry; New York (state, US)
      Citation
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      Schleifer, Arthur, Jr. "New York Telephone Co.: The MTS Piece-Part Model." Harvard Business School Case 183-084, September 1982.
      • January 1982
      • Case

      New York Telephone Co.: The 1975 Revenue Forecast

      By: Arthur Schleifer Jr.
      Keywords: Forecasting and Prediction; Revenue; Telecommunications Industry
      Citation
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      Schleifer, Arthur, Jr. "New York Telephone Co.: The 1975 Revenue Forecast." Harvard Business School Case 182-060, January 1982.
      • February 1981
      • Supplement

      AT&T Long Lines (D), Telemarketing: Introduction to Video 3

      By: Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T Long Lines (D), Telemarketing: Introduction to Video 3." Harvard Business School Supplement 581-082, February 1981.
      • September 1980 (Revised October 1983)
      • Supplement

      AT&T -- Long Lines Department National Account Selling (D)

      By: Thomas V. Bonoma and Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (D)." Harvard Business School Supplement 581-034, September 1980. (Revised October 1983.)
      • September 1980 (Revised July 1981)
      • Supplement

      AT&T -- Long Lines Department National Account Selling (B)

      By: Thomas V. Bonoma and Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (B)." Harvard Business School Supplement 581-032, September 1980. (Revised July 1981.)
      • September 1980 (Revised July 1981)
      • Supplement

      AT&T -- Long Lines Department National Account Selling (C)

      By: Thomas V. Bonoma and Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (C)." Harvard Business School Supplement 581-033, September 1980. (Revised July 1981.)
      • June 1980 (Revised December 1980)
      • Supplement

      AT&T Long Lines (B), Telemarketing: Introduction to Video 1

      By: Benson P. Shapiro
      Keywords: Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T Long Lines (B), Telemarketing: Introduction to Video 1." Harvard Business School Supplement 580-146, June 1980. (Revised December 1980.)
      • May 1980 (Revised September 1985)
      • Case

      AT&T Long Lines: Marketing Telemarketing (A)

      By: Benson P. Shapiro
      Keywords: Marketing Communications; Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T Long Lines: Marketing Telemarketing (A)." Harvard Business School Case 580-145, May 1980. (Revised September 1985.)
      • February 1979 (Revised October 1982)
      • Case

      Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978

      By: Michael E. Porter
      Keywords: Applied Optics; History; Competition; Information Technology; Telecommunications Industry; Telecommunications Industry
      Citation
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      Porter, Michael E. "Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978." Harvard Business School Case 379-139, February 1979. (Revised October 1982.)
      • February 1979 (Revised July 1985)
      • Case

      Fiber-Optics Industry (A): Products, Technology, and Markets--1978

      By: Michael E. Porter
      Keywords: Competition; Competitive Strategy; Hardware; Telecommunications Industry; Telecommunications Industry
      Citation
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      Porter, Michael E. "Fiber-Optics Industry (A): Products, Technology, and Markets--1978." Harvard Business School Case 379-136, February 1979. (Revised July 1985.)
      • February 1978 (Revised September 1986)
      • Case

      AT&T -- Long Lines Department National Account Selling (A)

      By: Benson P. Shapiro
      Keywords: Marketing; Communication; Strategy; Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T -- Long Lines Department National Account Selling (A)." Harvard Business School Case 578-119, February 1978. (Revised September 1986.)
      • November 1976
      • Teaching Note

      Hot Line, Inc., Teaching Note

      By: Jeffrey G. Miller and Steven C. Wheelwright
      Keywords: Telecommunications Industry
      Citation
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      Miller, Jeffrey G., and Steven C. Wheelwright. "Hot Line, Inc., Teaching Note." Harvard Business School Teaching Note 677-089, November 1976.
      • fall 1976
      • Article

      Intellect on Television: The Quiz Show Scandals of the 1950's

      By: R. S. Tedlow
      Keywords: Television Entertainment; Society; Telecommunications Industry
      Citation
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      Tedlow, R. S. "Intellect on Television: The Quiz Show Scandals of the 1950's." American Quarterly 28, no. 4 (fall 1976): 483–495.
      • February 1974 (Revised August 1980)
      • Case

      AT&T Co.--1974

      By: Thomas R. Piper
      Keywords: Telecommunications Industry
      Citation
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      Piper, Thomas R. "AT&T Co.--1974." Harvard Business School Case 274-156, February 1974. (Revised August 1980.)
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