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  • All HBS Web  (2,516)
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  • All HBS Web  (2,516)
    • People  (18)
    • News  (1,349)
    • Research  (641)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (337)
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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

available at this time. When Professionals Have to Lead: A New Model for High Performance Authors:Thomas J. DeLong, John Gabarro, and Robert Lees Publication:Harvard Business School Press, 2007 Abstract For too long, View Details
Keywords: Martha Lagace
  • 21 Feb 2013
  • Research & Ideas

HBS Research Focuses on Gender Issues and Fixes

adaptation of one professional service firm to an increase in women in the professional workforce and the shifting discourse around gender and work. Research by Lakshmi... View Details
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

somehow behave differently from business people because they have passed some kind of certification process." As Deepak Alse put it, "Licensing or professional tags will not have any impact on the personal ethics...What we... View Details
Keywords: by James Heskett
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

a generation. Once reviled as villains operating on the fringes of the market, they are now powerful forces at work in the mainstream of business. Activist investing gained legitimacy and influence thanks in part to the development of a support system from View Details
Keywords: by Joseph Fuller; Financial Services; Financial Services
  • 04 Sep 2001
  • Research & Ideas

Five Questions for Max Bazerman

continue to make decisions that miss opportunities to make all parties better off. We will end up with inefficient methods of creating a cleaner environment. We will continue to miss opportunities to provide more services for the poor at... View Details
Keywords: Re: Max H. Bazerman
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

according to Alexa Internet. The business-oriented social network has more than 300 million members, all of whom list their educational and professional achievements on the site in the name of professional... View Details
Keywords: by Carmen Nobel
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

consumers were that deregulation: (1) unleashes the power of a self-correcting free market (Jeff Struck), giving customers services at prices they are willing to pay and quality levels that they are willing to pay for (at least in the... View Details
Keywords: by James Heskett
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

world's most elite and demanding professional service firms—The Boston Consulting Group (BCG)—could work together to ensure that they each could truly disconnect from work for a scheduled unit of time each... View Details
Keywords: by Leslie A. Perlow
  • 05 Nov 2001
  • Research & Ideas

Venture Capital Goes Boom—or Bust?

of money. Before the emergence of the venture capital market, the vast majority of entrepreneurs seeking financing from traditional sources failed to realize value from their ideas. Indeed, many product or service innovators privately... View Details
Keywords: by Paul A. Gompers & Josh Lerner
  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and View Details
Keywords: by Lakshmi Ramarajan; Web Services; Web Services
  • 08 Sep 2015
  • First Look

September 8, 2015

in press Proceedings of the National Academy of Sciences of the United States of America Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable By: Gino, Francesca, Caroline A. Wilmuth, and Alison... View Details
Keywords: Carmen Nobel
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

and new requirements for independent, qualified audit committees. The assumption underlying these reforms is that if good information is available, the demand side will use it to make informed investment decisions. Yet, recent evidence questions this assumption.... View Details
Keywords: by Ann Cullen; Financial Services
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

  Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
Keywords: Carmen Nobel
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of shaping participants' future trajectories through boosting future... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details
Keywords: by Paul Guttry; Health; Education
  • 08 Oct 2013
  • First Look

First Look: October 8

has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the View Details
Keywords: Sean Silverthorne
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

their reputation and brand," says Rangan. CSR should be treated as a business discipline and practiced with the same professionalism and rigor as other aspects of a firm's strategy. "For example, many of the programs that come... View Details
Keywords: by Staff
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish... View Details
Keywords: by John S. Rosenberg
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

  Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

that total income fell into the range covered by the new rule). Long working hours take their toll on family lives of both men and women, according to a study of professionals of both sexes. Women who try to balance work and family are... View Details
Keywords: by James Heskett; Financial Services
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