mindfulness - Publications - Faculty & Research

08 Aug 2011
Research & Ideas

The Death of the Global Manager

for the global product line, the geographic area, the functional expertise of R&D or marketing," says Bartlett. "That's still necessary, but much more important is to build a matrix in the manager's mind so that he or she... View Details

Keywords: by Julia Hanna

24 Jul 2000
Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

the benefit of the product in the mind of the consumer. Krauss also observed that most product advertising on the Internet fails to complement campaigns being carried out in the traditional media. "The reason is simple," he... View Details

Keywords: by James E. Aisner

01 Jul 2014
First Look

First Look: July 1

call capacity and a set of sales tasks determined by business strategy. In turn, that analysis of strategy-sales linkages often changes students' minds about what to do about turnover in Clef's sales force. Purchase this case:... View Details

Keywords: Carmen Nobel

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

told me they would look at that chart and feel proud of their contribution to the cause," Ashraf says. "What was top of mind was their contribution to the social impact—in this case, protecting women from HIV. I think we've deeply... View Details

Keywords: by Carmen Nobel

26 Mar 2007
Research & Ideas

Learning from Failed Political Leadership

transpire, the media instantaneously supplies a convenient explanation, even as the players conceal the real facts. When the true story emerges the originals are never corrected, particularly on television. One consequence is that our View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Right from the Start: Common Traps for the New Leader

hesitate to share information if they believe the new leader's mind is already made up. Typically, the result is less support for change. Sticking With The Existing Team Too Long Many new leaders believe subordinates they inherit deserve... View Details

Keywords: by Dan Ciampa & Michael D. Watkins

06 May 2013
Research & Ideas

How Local Events Shake Up Corporate Philanthropy

events were over, but the increased generosity tended to taper off and disappear after a few years. Thus, even the most majestic sporting events don't seem to have the power to change a locally-headquartered firm's philanthropic behavior everlastingly—something city... View Details

Keywords: by Carmen Nobel

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues many families, and people are saving more and spending less... View Details

Keywords: by Danielle Kost; Retail

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

self-knowledge." After all, much of the "fog of negotiation" is due to the fact that we can never completely know the mind of the other person with whom we are negotiating. We don't know how far they are willing to go, or how much they... View Details

Keywords: by Michael Blanding

23 Feb 2021
Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

reputations on this issue are increasingly on the minds of the branded companies’ own employees—and on job candidates. Kost: I wonder if people think about the human and environmental toll of “fast fashion,” the mass production of trendy... View Details

Keywords: by Danielle Kost; Apparel & Accessories

15 Aug 2016
Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

nostalgic memories of startups that bring to mind my favorite line from the movie Blade Runner: “The light that burns twice as bright burns half as long.” Remember Boo.com, Webvan, eToys, Pseudo.com, Pets.com, and Kozmo? Disney’s $790... View Details

Keywords: by Thomas R. Eisenmann; Technology

05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

such things are implemented." Kapil Kumar Sopory speculated, "The very idea of scanning someone's brain before employing him/her is mind boggling. And at present it may be illegal too it is all so complex that a laboratory... View Details

Keywords: by James Heskett

28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

actually arranging to meet rather than spending hours a week just searching. The people who go on a lot of dates are the people who find someone. In some sense it's a numbers game." New users especially should keep in mind that... View Details

Keywords: by Martha Lagace; Publishing

04 Jun 2001
Research & Ideas

RealNetworks, CNET, and Judo Strategy

to pay for that service. Thus, the opportunities I see ahead are extraordinary." In the midst of the dot.com fallout, neither Bonnie nor Glaser was of a mind to concede advantage to old-economy companies. "Whether we're talking... View Details

Keywords: by Jim Aisner

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

easier than at other companies. "I think the negative side is when people go in expecting it not to be an organization with politics and everything else," he said, adding that the firms were still "a new set of viable options." Up And Down The... View Details

Keywords: by Carrie Levine

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

taking office. She recommends that leaders: Be mindful of employees’ unease during a transition. “Your initial communications in alleviating this uncertainty will become very important,” she says. “If you’re not ready to say anything just... View Details

Keywords: by Ami Albernaz

21 Mar 2016
HBS Case

Can Customer Reviews Be 'Managed?'

we’ll give you [something] Q: They’re manipulating you. A: Manipulating to some extent. You could argue what the definition of manipulation is. If it’s changing your mind, they’re not changing your mind because you already said that you... View Details

Keywords: by Brian Kenny; Advertising; Travel

18 Nov 2014
First Look

First Look: November 18

his customers; often these dual roles engender different perspectives and lead to different requirements. The CEO needs to determine how to convince the board to take a decision that keeps Indus's best interests in mind while balancing... View Details

Keywords: Sean Silverthorne

01 Mar 2011
First Look

First Look: March 1

believe that such acquisitions are overpriced. In fact, however, those are the ones that can pay off spectacularly. Read the paper: http://hbr.org/2011/03/the-big-idea-the-new-ma-playbook/ar/1 Mindful Leadership Author:William W. George... View Details