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Show Results For
- All HBS Web
(7,407)
- People (8)
- News (1,271)
- Research (5,423)
- Events (20)
- Multimedia (13)
- Faculty Publications (4,568)
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- 2019
- Working Paper
Biometric Monitoring, Service Delivery and Misreporting: Evidence from Healthcare in India
By: Thomas Bossuroy, Clara Delavallade and Vincent Pons
Developing countries increasingly use biometric identification technology in hopes of improving the reliability of administrative information and delivering social services more efficiently. This paper exploits the random placement of biometric tracking devices in... View Details
Keywords: Biometric Technology; Health Care and Treatment; Technological Innovation; Analytics and Data Science; Quality; Performance Improvement; India
Bossuroy, Thomas, Clara Delavallade, and Vincent Pons. "Biometric Monitoring, Service Delivery and Misreporting: Evidence from Healthcare in India." NBER Working Paper Series, No. 26388, October 2019. (Revise and resubmit requested, Review of Economics and Statistics.)
- October 2019 (Revised January 2020)
- Technical Note
5G Wireless Technology, 2019
By: David B. Yoffie, Roneal Desai and Lili Ouyang
This Note explores the technology and economics of emerging 5G networks. View Details
Keywords: Technology Change; Information Technology; Strategy; Technological Innovation; Communications Industry
Yoffie, David B., Roneal Desai, and Lili Ouyang. "5G Wireless Technology, 2019." Harvard Business School Technical Note 720-362, October 2019. (Revised January 2020.)
- April 2011
- Module Note
How Customer Information Systems Drive Strategy: Customer Profitability
By: Francisco de Asis Martinez-Jerez
Martinez-Jerez, Francisco de Asis. "How Customer Information Systems Drive Strategy: Customer Profitability." Harvard Business School Module Note 111-098, April 2011.
- 1980
- Mimeo
The Generation of Industrial Technology by the Less Developed Countries
By: Pankaj Ghemawat and Louis T Wells Jr
- 2023
- Working Paper
The Customer Journey as a Source of Information
By: Nicolas Padilla, Eva Ascarza and Oded Netzer
In the face of heightened data privacy concerns and diminishing third-party data access,
firms are placing increased emphasis on first-party data (1PD) for marketing decisions.
However, in environments with infrequent purchases, reliance on past purchases 1PD... View Details
Keywords: Customer Journey; Privacy; Consumer Behavior; Analytics and Data Science; AI and Machine Learning; Customer Focus and Relationships
Padilla, Nicolas, Eva Ascarza, and Oded Netzer. "The Customer Journey as a Source of Information." Harvard Business School Working Paper, No. 24-035, October 2023. (Revised October 2023.)
- 1 Jan 1999
- Conference Presentation
Technological Evolution as a Complex Adaptive System: Evidence from Patent Data
- Article
Managerial Commitments and Technological Change in the U.S. Tire Industry
By: D. Sull, R. Tedlow and R. Rosenbloom
Keywords: Management; Information Technology; Change; Manufacturing Industry; Consumer Products Industry
Sull, D., R. Tedlow, and R. Rosenbloom. "Managerial Commitments and Technological Change in the U.S. Tire Industry." Industrial and Corporate Change 6, no. 2 (March 1997): 461–501.
- 1995
- Article
Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities
By: Marco Iansiti and T. Khanna
Iansiti, Marco, and T. Khanna. "Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities." Industrial and Corporate Change 4, no. 2 (1995): 333–61.
- August 2001
- Article
Technology as a Complex Adaptive System: Evidence from Patent Data
Fleming, L., and O. Sorenson. "Technology as a Complex Adaptive System: Evidence from Patent Data." Research Policy 30, no. 7 (August 2001).
- April 1987
- Article
Joint Ventures, Technology Transfer and Technocratic Organization in Nationalist China
By: William C. Kirby
Kirby, William C. "Joint Ventures, Technology Transfer and Technocratic Organization in Nationalist China." Republican China 12, no. 2 (April 1987).
- 1992
- Manual
Instructors Manual for Corporate Information Systems Management
By: J. I. Cash Jr.
Keywords: Information Management
- August 1988 (Revised May 1990)
- Teaching Note
Lockheed-Georgia Co.: Executive Information Systems, Teaching Note
Keywords: Information Technology
- July 2002
- Article
Asset Accumulation, Interdependence and Technological Change: Evidence from Pharmaceutical Drug Discovery
By: Stefan Thomke and Walter Kuemmerle
Thomke, Stefan, and Walter Kuemmerle. "Asset Accumulation, Interdependence and Technological Change: Evidence from Pharmaceutical Drug Discovery." Strategic Management Journal 23, no. 7 (July 2002): 619–635.
- December 1982
- Case
New Technology and Job Design in a Phone Company (A)
By: Richard E. Walton
Keywords: Information Technology; Job Design and Levels; Human Resources; Management; Telecommunications Industry
Walton, Richard E. "New Technology and Job Design in a Phone Company (A)." Harvard Business School Case 483-073, December 1982.
- March 2004
- Teaching Note
ApproTEC Kenya: Technologies to Fight Poverty and Create Wealth (TN)
Teaching Note to (9-503-007). View Details
- 14 Apr 2014
- Working Paper Summaries
Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces
- spring 2001
- Article
Reinventing Public R&D: Patent Law and Technology Transfer from Federal Laboratories
By: Adam Jaffe and Josh Lerner
Jaffe, Adam, and Josh Lerner. "Reinventing Public R&D: Patent Law and Technology Transfer from Federal Laboratories." RAND Journal of Economics 32, no. 1 (spring 2001): 167–198.
- April 1987 (Revised January 1988)
- Background Note
Managing Information Technology: IT Organization and Leadership
Applegate, Lynda M. "Managing Information Technology: IT Organization and Leadership." Harvard Business School Background Note 187-150, April 1987. (Revised January 1988.)
- December 1986 (Revised July 1989)
- Background Note
Note on the Hospital Information Systems Industry
Herzlinger, Regina E. "Note on the Hospital Information Systems Industry." Harvard Business School Background Note 187-092, December 1986. (Revised July 1989.)
- 1 Nov 1993
- Conference Presentation
Information Technology's Role in Transforming Customer Service
By: Jim I. Cash Jr.