employee training - Publications - Faculty & Research

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

$1 million annually in cash and in-kind gifts and helping the organization to expand nationally. City Year in turn played a central role in helping Timberland develop and implement its strategy for community service and a high-engagement corporate culture. City Year... View Details

Keywords: by James Austin

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

value-based employee development." Khadija Khan, while agreeing that "...it is hard to identify attitude problems in a short interview process," proposed a response: "One innovative approach that we use is to organize... View Details

Keywords: by James Heskett

Web

Use of Electronic Resources | Baker Library

including but not limited to the sale of licensed materials Use licensed materials to train artificial intelligence (AI) models, such as large language models (LLMs) Individual resources may have more specific restrictions on use through... View Details

01 Apr 2001
News

Ed Tian: Boardroom Revolutionary

company. “There is a clear distinction between the board of directors and the management team,” explains Tian. “I have the right to hire and fire people. I’ve hired about twelve hundred employees so far but none of them on instructions... View Details

Keywords: Alejandro Reyes; Telecommunications; Information

06 Dec 2021
News

Truth Be Told

fraud? What kinds of internal control levers, employee training programs, or perhaps even internal (nonfinancial) rewards and recognitions lead to a greater number of internal whistleblower reports? Subject... View Details

Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Management

01 Mar 2007
News

Courting the Poor

procedure for credit approval, using nontraditional metrics to enable customers with lower, less easily established incomes (a pushcart vendor, for example) to make purchases. “Their loan repayment rates are the envy of the world, and the customers are deeply... View Details

Keywords: Julia Hanna; department stores; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade

10 Oct 2005
Research & Ideas

Homers: Secrets on the Factory Floor

well-crafted homer can be a source of pride when fellow workers take note. Says Anteby: "If employers are able to tap into these drivers, and remain within the legal boundary, then they might be in a better position to allow their View Details

Keywords: by Sean Silverthorne; Manufacturing

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers, recipients, or hospital... View Details

Keywords: by Jim Heskett; Health

29 May 2001
Research & Ideas

How Technological Disruption Changes Everything

low cost corporate-training efforts, according to Christensen. From Harvard's perspective, companies offer training, not education, Christensen said. But employees already get a lot of their education on the job, and View Details

Keywords: by Sean Silverthorne; Health

20 Dec 2022
Blog Post

7 Resolutions for Recruiting in the New Year

sexual orientation, etc.? What do your employee retention numbers tell you about who on your team feels supported? Are you actively seeking out diverse candidates, and if so, what do your hiring numbers tell you about bias in the... View Details

Keywords: All Industries

Web

Diversity | Employment

identities, interests, and experiences. Participation in staff affinity groups is open to all and supports our Institutional commitments focused on fostering a more diverse and inclusive culture for all members of the HBS community. African-American At Harvard Business... View Details

01 Jun 2009
News

Insights from the Post-Macho Workplace

ask questions or to appear vulnerable, and pressuring coworkers to prove themselves through acts of physical bravery. The goal of this company’s training was to enhance employee safety and reliability in a... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining

09 Jun 2023
Blog Post

How to Communicate your Organizations’ People-Centered Values

out of the conversation,” said Eliason. “However, facilitated conversations around racial identity development, cross-racial dialogue, and power and privilege help employees understand their own identity and how race is experienced for... View Details

Keywords: All Industries

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for View Details

Keywords: by James Heskett; Retail

21 May 2018
Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

unemployment rate. Not only will this training program serve as a pipeline for industry-trained employees for the businesses located at The Hatchery, but it will also provide a path for a culinary career to... View Details

Keywords: Nonprofit / Government

01 Mar 2006
News

Back to School

of the school year. Thomas was struck by the Philadelphia district’s approach to recruitment and retention. First, TomÃÂ¡s Hanna, special assistant to the district CEO, assembled a task force in 2002 of district employees and... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details

Keywords: by Rachel Layne

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

expected to.” Other models that might be followed were suggested. ReshoreNow pointed out that, “The Germans and Swiss have excellent apprenticeship training models.” Several respondents alluded to institutional shortcomings in delivering... View Details

Keywords: by James Heskett; Construction

13 Apr 2017
News

Solving Nigeria’s Skilled Workforce Challenge

Tulip, a four-star hotel in Festac, into a position as a telephone operator at the Radisson Blue Hotel in Victoria Island. WAVE is expected to train 25,000 people by 2019. “We have to start leveling the playing field. It should matter... View Details

Keywords: Jill Radsken

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

societies in ancient Australia (Kai Akerberg). Stephens Jr., who loves the idea, said, it does not come without extensive time, cost, and involvement in employee development. "I not only say yes (to the question of whether the time... View Details