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  • 07 Jun 2011
  • First Look

First Look: June 7

self-interests of others contributes to suboptimal outcomes. Yet sometimes, an excess of cynicism appears to lead us to overthink the actions of others and make negative attributions about their motivations without sufficient cause. In... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

arises from behavioral biases and misperceptions of probability distributions. Finally, nonpecuniary taste-based factors may be important in motivating both the decisions to enter into and to persist in entrepreneurship. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

create an inclusive culture for employees so that they have the psychological safety to be motivated to contribute to the company.” Zou coauthored the paper Inclusive Managers with Ethan Rouen, assistant... View Details
Keywords: by Pamela Reynolds
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

create a method of sales management that encompassed all aspects of selling, from the calculation of quotas and commission rates to the motivation of discouraged salesmen. This excerpt looks at one aspect of the Patterson method: the... View Details
Keywords: by Walter A. Friedman
  • 28 Jun 2016
  • First Look

June 28, 2016

turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

bores you, and which the world does not need—this life is hell. —W.E.B. Du Bois In the organizational context, the four-drive theory implies that every person, from the CEO to the most junior employee will bring a predictable set of... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

of employees and a billion-dollar business. During this time, she also took on new roles in her personal life, marrying her husband Mike and becoming a mom to her two children. “My family is my north star,” says Leahy. “I want to take all... View Details
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

forthcoming Academy of Management Journal Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry By: Bermiss, Y. Sekou, and Rory McDonald Abstract—Though organizations are increasingly active... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

employees in a large information technology firm. These findings have implications for research on homophily, gender relations in organizations, and formal and informal organizational structure. Exclusivity, Contingent Control Rights, and... View Details
Keywords: Carmen Nobel
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

successful entrepreneurs discussed the role beliefs and values play in keeping grounded among the turbulence and long hours that surround new ventures. Jim Sharpe (HBS MBA '76) , CEO of Extrusion Technologies, said he lives his values, and View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

aggregated within another line item with disclosure only in the footnotes (footnote presentation). Our study is motivated by standard-setting interest in performance reporting and financial statement presentation, as well as prior... View Details
Keywords: Martha Lagace
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

physically and emotionally, about these events? How did they motivate you going forward? What are 1-2 lowlights from your experience? It could be that one time you really thought the company was dead or when one of your best View Details
Keywords: by Julia Austin
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

reconfigured its internal units around customers and markets. Q: Obviously, this process involves substantial changes in the way companies do business. What can executives and managers do to motivate View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 25 Oct 2011
  • First Look

First Look: October 25

the case also provides detail on salesforce's 1-1-1 business model, whereby the company contributes 1% of product, 1% of equity, and 1% of employee hours back to the communities it serves. Purchase this... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

during the challenges ahead—or give them up at your company’s peril. Yes, it will be tough, especially when competing profit targets and employee demands in the new work models vie for priority. But you can protect those gains if you... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

consultancies and accounting firms already do this by putting “cohorts” of new employees on similar professional development tracks, with shared workshops, activities, and milestones designed to strengthen their connection. “People are... View Details
Keywords: by Rachel Layne; Health
  • 19 Apr 2016
  • First Look

April 19, 2016

employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

individuals bring well-articulated preexisting preferences to such decisions. Understanding beliefs and attitudes motivating these preferences can assist physicians in helping parents make informed decisions consistent with their values.... View Details
Keywords: Carmen Nobel
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

for our second module: Resourcing the Business Model . Leading the firm by: 1) making tough tradeoffs when setting strategy, resolving cross-functional conflict, and making hiring/firing decisions; and 2) communicating a vision that View Details
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

outbreaks Climate change and its ensuing environmental, economic and social disasters is the next White Swan.” JSD saw a possible motive behind the debate when he opined that, “In the corporate sector, the continuing effort to brand the... View Details
Keywords: by James Heskett