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    • Events  (6)
    • Multimedia  (22)
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  • September 2007
  • Case

Nonverbal Communication: Distinguishing Truth and Lies

By: Michael A. Wheeler
This video-based coursework illuminates the importance--and difficulty--of judging whether people are trustworthy. Students can test their skills at assessing whether contestants in a high-stakes game show will cooperate or defect. View Details
Keywords: Nonverbal Communication; Competency and Skills; Moral Sensibility; Emotions; Trust
Citation
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Wheeler, Michael A. "Nonverbal Communication: Distinguishing Truth and Lies." Harvard Business School Multimedia/Video Case 908-702, September 2007.
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of retirement.” Emotional... View Details
  • September 16, 2022
  • Article

Bored at Work? Learn to Manage It by Putting It to Work

By: Katherine Connolly Baden, Boris Groysberg and Heather Poco
Do you often feel bored at work or in life? Do you want to feel less bored? If so, what can you do to make that happen? Boredom has a bad rap, but is it really so bad? View Details
Keywords: Time Management; Emotions; Motivation and Incentives; Jobs and Positions
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Baden, Katherine Connolly, Boris Groysberg, and Heather Poco. "Bored at Work? Learn to Manage It by Putting It to Work." Newsweek (September 16, 2022), 18–19.
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor Amabile and New Business publisher... View Details
Keywords: Re: Teresa M. Amabile
  • 01 Sep 1979
  • Conference Presentation

Insecurity Begets Negativity: A Bias in Interpersonal Evaluation

By: Teresa M. Amabile
Keywords: Behavior; Emotions; Prejudice and Bias
Citation
Related
Amabile, Teresa M. "Insecurity Begets Negativity: A Bias in Interpersonal Evaluation." Paper presented at the Annual Convention of the American Psychological Association, American Psychological Association, New York, September 01, 1979.
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

pressures. Aid in the Aftermath of Hurricane Katrina: Humanizing Victims Predicts Intergroup Helping Authors:Amy J. C. Cuddy, Mindi Rock, and Michael I. Norton Publication:Group Processes and Intergroup Relations (in press) Abstract This research examines inferences... View Details
Keywords: Sean Silverthorne
  • 2020
  • Article

Humanizing Management and Innovation

By: Hirotaka Takeuchi
This article is an excerpt from The Wise Company book that Ikujiro Nonaka and I published in October 2019 from Oxford University Press. It is a sequel to The Knowledge-Creating Company book we published 25 years ago. As our thinking evolved from information to... View Details
Keywords: Knowledge Creation; Knowledge Practice; Phronesis; Practical Wisdom; Ba; Continuous Innovation; Fusion Of Analog And Digital; Management As A Way Of Life; Management Style; Emotions; Innovation and Management
Citation
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Takeuchi, Hirotaka. "Humanizing Management and Innovation." Kindai Management Review 8 (2020): 20–29.
  • 1976
  • Chapter

The Romance of Community: Intentional Communities as Intensive Group Experience

By: R. M. Kanter
Keywords: Civil Society or Community; Groups and Teams; Emotions
Citation
Related
Kanter, R. M. "The Romance of Community: Intentional Communities as Intensive Group Experience." In The Intensive Group Experience, edited by M. Rosenbaum and A. Snadowsky. New York: Free Press, 1976.
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

and resources. Based on the work of pioneering sociologist Richard Hackman, regularly relaunching can increase the likelihood of success of a team by 30 percent or more. Blanding: You make a distinction between cognitive trust and View Details
Keywords: by Michael Blanding
  • March 2024
  • Case

Negotiating the Gift of Life (A)

By: Alex Chan
Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details
Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Health Industry
Citation
Educators
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Chan, Alex. "Negotiating the Gift of Life (A)." Harvard Business School Case 924-020, March 2024.
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

on human behavior. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=404091 Note on Human Behavior: Reason and Emotion Harvard Business School Note 404-104 Human beings are driven by reasons and emotions.... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

counterproductive response in many of us: “If the car is spinning out of control, it grips our jugular of emotion and makes this negative feeling course through our veins. We feel deflated and victimized,” he said. “We look in the mirror... View Details
Keywords: by Dina Gerdeman
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

emotions of viewers. "To make this analysis even more useful, we need to get a measure of the enjoyment or the feeling a person is experiencing while watching a commercial—and we want that to be as unobtrusive as the eye tracker, at... View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

electronic commerce than in the B2B segment, since industry standards for characterizing color and fabric are more familiar forms of communication for business partners than for individual consumers. Compounding the difficulty in characterizing the product is the... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 20 Aug 2009
  • Working Paper Summaries

A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future

Keywords: by Chia-Jung Tsay & Max H. Bazerman
  • July 2019
  • Article

The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others

By: Jon M. Jachimowicz, Christopher To, Shira Agasi, Stéphane Côté and Adam D. Galinsky
Prior research attributes the positive effects of passion on professional success to intrapersonal characteristics. We propose that interpersonal processes are also critical because observers confer status on and support those who express passion. These interpersonal... View Details
Keywords: Passion; Admiration; Support; Emotions; Communication; Perception; Status and Position; Success; Situation or Environment; Competition
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Jachimowicz, Jon M., Christopher To, Shira Agasi, Stéphane Côté, and Adam D. Galinsky. "The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others." Organizational Behavior and Human Decision Processes 153 (July 2019): 41–62.
  • 21 Jun 2012 - 24 Jun 2012
  • Conference Presentation

Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power

By: Elizabeth Baily Wolf
Existing literature suggests that people visually attend more to powerful/high-status people. However, previous studies manipulated target power/status via the target’s role (e.g., CEO or judge vs. mechanic or fry cook) or clothing (e.g., business suit vs. sweat suit).... View Details
Keywords: Nonverbal Communication; Behavior; Rank and Position; Emotions; Power and Influence
Citation
Related
Wolf, Elizabeth Baily. "Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power." Paper presented at the 9th Biennial Conference of the Society for the Psychological Study of Social Issues, Charlotte, NC, United States, June 21–24, 2012.
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational Excellence in Retailing (COER)... View Details
Keywords: by Carmen Nobel; Health
  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

seemed obvious. Q: Customers are ruled by these four drives, just like everyone else. So what product, or product strategy, is needed to attract the four-drive customer? A: Those who study brands have found that great brands are based on a strong View Details
Keywords: by Sean Silverthorne
  • 06 May 2015
  • Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

for that very reason that she is cutting out intermediaries and may sacrifice some value (and possibly depress the value of other lesser Picassos) in the process: because she is intent on purging herself of painful emotional ties to that... View Details
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