email - Publications - Faculty & Research

03 Jul 2012
First Look

First Look: July 3

1990s to the 2000s and how the emergence of SecondMarket provided liquidity to privately held companies like iContact, an email and social marketing software-as-a-service (SaaS) company. Purchase this... View Details

Keywords: Sean Silverthorne

07 Sep 2020
Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

small-business owners can take now Mills offers three recommendations to cash-strapped business owners: Focus on social media and email to reach customers. The coronavirus pandemic forced many analog companies to embrace digital... View Details

Keywords: by Danielle Kost; Food & Beverage; Service

01 Oct 2001
Research & Ideas

Five Questions for Stuart Gilson

Harvard Business School professor Stuart Gilson fielded some questions regarding his new book in an email interview with HBS Working Knowledge editor Sean SilverthorneSilverthorne: When should a company consider a major restructuring? Are... View Details

Keywords: by Sean Silverthorne

01 Nov 2024
In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

Change Your Organization in One Week ‘Intrinsic Joy’ Sparks Ideas Better than Cash Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details

Keywords: by Rachel Layne; Technology; Information Technology

04 Oct 2024
In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBSWK with assets created using Midjourney, an artificial intelligence tool, and from AdobeStock. View Details

Keywords: by Rachel Layne

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

goods and services that have marginal costs approaching zero. I was reminded of this by an email from Sam Mayville, who wrote to me after reading that Airbnb, an Internet site connecting people seeking and supplying overnight... View Details

Keywords: by James Heskett; Service

17 Feb 2021
Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

noted that he had “reconnected with people I had not been in touch with [for] a while.” "Every week, I wrote myself one email about what I accomplished personally and professionally." Friends and colleagues were also a source of support.... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

17 Sep 2020
Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

surveyed projected they could continue paying premiums for six or more months. Researchers used data from a survey conducted by Alignable, a North American online business networking platform. Of the 9,043 Alignable members who opened the View Details

Keywords: by Rachel Layne; Health

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

from America's Immigration Backlash—100 Years Ago Do Social Movements Sway Voters? Not Really, Except for One What the Rise of Far-Right Politics Says About the Economy in an Election Year Feedback or ideas to share? Email the Working... View Details

Keywords: by Rachel Layne

06 Aug 2024
Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

Empowering Black Voters, Did a Landmark Law Stir White Angst? Why the Largest Minority Group Faces the Most Hate—and How to Push Back Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBSWK... View Details

Keywords: by Marco Tabellini

25 Apr 2019
Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

through emails sent on the event’s messaging platform. They also surveyed attendees about the advice others provided them. “We noticed that teams that were near each other didn’t always influence each other,” says Koning, assistant... View Details

Keywords: by Danielle Kost

23 Apr 2013
First Look

First Look: April 23

University, sent an email invitation to all faculty, staff, and students at the university (more than 40,000 individuals) encouraging them to participate in an ideas challenge that Harvard Medical School had launched to generate research... View Details

Keywords: Sean Silverthorne

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation? Can Insurance Technology Solve the Uninsured Driver Problem? Why Cutting Jobless Aid Isn't the Answer to Worker Shortages Feedback or ideas to share? Email the Working... View Details

Keywords: by Rachel Layne; Health

17 Feb 2009
Research & Ideas

What’s Good about Quiet Rule-Breaking

less common as manufacturing loses influence, in the following email Q&A Anteby explains that moral gray zones operate everywhere, at all levels of organizations. What's more, they will probably remain strong in the years to come.... View Details

Keywords: by Martha Lagace

02 Jul 2024
Book

Five Essential Elements to Build the Capital You Need to Lead

Listen Better What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Dina Gerdeman

02 Oct 2008
What Do You Think?

Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?

issues. Do they require complicated solutions? In the midst of all the knotty discussions, a simple proposal arrived in my email late last week. It's from Peter Solomon (one of the few "good guys" portrayed in the book Barbarians at the... View Details

Keywords: by Jim Heskett

01 Oct 2024
Research & Ideas

How Politics Drives Business Decisions in a Polarized Nation

How Partisan Politics Play Out in American Boardrooms What the Rise of Far-Right Politics Says About the Economy in an Election Year Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK with asset... View Details

Keywords: by Jay Fitzgerald

11 Oct 2022
Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas to share? Email the Working... View Details

Keywords: by Rachel Layne; Financial Services

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

note: This article was updated to include additional advice related to CEO compensation policies. You Might Also Like: When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners Rapport: The Hidden Advantage That Women Managers Bring to Teams Want to... View Details

Keywords: by Avery Forman; Food & Beverage

18 May 2021
Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

company without the benefit of in-person meetings can make it challenging to build workplace relationships. So, instead of checking your email while you wait for colleagues to log on to a Zoom meeting, use that lull to spark a... View Details

Keywords: by Carolyn DiPaolo

Publications