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(488)
- News (119)
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Show Results For
- All HBS Web
(488)
- News (119)
- Research (290)
- Events (8)
- Multimedia (12)
- Faculty Publications (167)
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
program identifies our very best customers. And our very best customers often fly one or two times a week. Now, you're not in that category of frequent flyers, but because you're talking with the top management group, you're in that category for the day." Now,... View Details
Keywords: by W. Earl Sasser
- 06 Jan 2017
- News
Mental Illness and the Workplace
that, prejudice and discrimination will go down. So we now, have over 80 leaders in over 25 US cities and Canada, who are taking their message out-- whether it be through social media or speaking engagements-- to help people understand... View Details
- 05 Jul 2011
- First Look
First Look: July 5
prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated merchants: price discrimination and... View Details
Keywords: Sean Silverthorne
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Read the full abstract. Time Smart: How to Reclaim Your Time and Live a Happier Life by Ashley V. Whillans There's an... View Details
Keywords: All Industries
- 28 Jun 2016
- First Look
June 28, 2016
"CEO activism" can influence public opinion and consumer attitudes. Our field experiment examines the impact of Apple CEO Tim Cook’s public statements opposing a pending religious freedom law that critics warned would allow discrimination... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
pricing in quarters where they have a financial incentive to close a deal, resulting in mispricing that costs the vendor 6%-8% of revenue. Robustness checks demonstrate that price discrimination by the vendor does not explain the... View Details
Keywords: Sean Silverthorne
- 28 Sep 2010
- First Look
First Look: September 28, 2010
leverages shared user relationships. We build upon the traditional view of bundling for economies of scope and price discrimination and extend this view to include the strategic management of a firm's user network. Envelopers capture... View Details
Keywords: Sean Silverthorne
- 07 May 2018
- News
What I Learned from Visiting All 54 African Countries
out with women. I got to hang out with the men, and we'd come back together at the end of the evening and trade stories. And so she could give me some insights of things I would never know. Secondly, because she's black, I could see the View Details
- 14 Jun 2011
- First Look
First Look: June 14
cannot price discriminate among stores because the intermediaries' incentives are aligned with the marginal stores. Second, competition among intermediaries may lead to more or less search diversion relative to monopoly, depending on... View Details
Keywords: Sean Silverthorne
- 01 Dec 2012
- News
The Accidental Pioneers
any discrimination at Goldman," Sherwood comments. "Because Lynne could also be a man's name, the corporate executives we called on didn't always know I was a woman. Sometimes they were astounded. But as long as I could show I knew what I... View Details
Keywords: Hanna, Julia
- 24 May 2011
- First Look
First Look: May 24
identify survey instruments used to measure teamwork. We evaluated instruments' psychometric properties (e.g., discriminant and content validity) and assessed whether they had been shown to relate to outcomes of interest in peer-reviewed... View Details
Keywords: Sean Silverthorne
- 11 Nov 2020
- Research & Ideas
How Hackathons Help Decide Platform Winners and Losers
tremendous way for developers to learn quickly, and for both developers and technology companies to reap real benefits.” About the author Michael Blanding is a writer based in Boston. [Image: gorodenkoff] Related Reading 6 Ways That Emerging Technology Is Disrupting... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
negative relation between this measure and both future stock returns and future profitability. The economic and statistical significance of our results is stronger than in previous research focusing on individual categories of corporate financing activities. To View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
of discrimination is taken up by the media or regulators. Second, as there is more room for sales growth with consumers who are not yet top spenders compared with those who are already top spenders, strict application of loyalty system... View Details
- 18 Oct 2011
- First Look
First Look: October 18
information processing, impaired information processing does not mediate the relationship between anxiety and advice taking (Experiment 4). Finally, we find that anxious individuals fail to discriminate between good and bad advice... View Details
Keywords: Sean Silverthorne
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
American man to win an Oscar (Academy Award) for Best Supporting Actor for his moving portrayal as Sergeant Emil Foley in An Officer and a Gentleman in 1982. Despite his accomplished Hollywood career, as an African-American male he was subjected to constant View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price View Details
Keywords: Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
How else would you possibly explain it?" Instead of waiting for the tectonic plates of society to shift, we would rather ask what we can do in the interim. How can we change the situation through negotiation?— Hannah Riley Bowles We're not saying gender View Details
Keywords: by Martha Lagace
- 10 Mar 2015
- News
Women in Tech: Breaking the Digital Ceiling
discrimination and harassment lawsuit a woman cofounder lodged against the Tinder dating app to the comments of Microsoft CEO Satya Nadella, who advised women against asking for a raise, but instead “knowing and having faith that the... View Details
Keywords: April White
- 25 Oct 2016
- First Look
October 25, 2016
segmentation, and price discrimination through consumer self-selection. I evaluate these perspectives in the context of a major fashion goods firm using newly available and highly granular data. Model-free evidence suggests that inventory... View Details
Keywords: Sean Silverthorne