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Show Results For
- All HBS Web
(1,007)
- News (213)
- Research (598)
- Events (2)
- Multimedia (1)
- Faculty Publications (172)
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- 06 May 2008
- First Look
First Look: May 6, 2008
series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental customers over a period of four... View Details
Keywords: Martha Lagace
- 21 Apr 2009
- First Look
First Look: April 21, 2009
low-quality users on side M, even though some would be willing to pay the platform access prices. Platforms are more likely to engage in exclusion of low-quality M users when W users place more value on the average quality and less value... View Details
Keywords: Martha Lagace
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
5,000 board members from around the world to find out. We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards. Although directors in certain industries are more cognizant of the threat of disruption, the widespread lack... View Details
Keywords: Dina Gerdeman
- 10 Feb 2015
- First Look
First Look: February 10
make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and... View Details
Keywords: Sean Silverthorne
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
costs for those wishing to engage in partnering. Thus, Cisco relies on contract manufacturers for most of the final assembly of its products and nearly all of its basic production, employing the Internet in managing relationships designed... View Details
Keywords: by James Heskett
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a... View Details
Keywords: by Susan Young
- 05 May 2009
- First Look
First Look: May 5, 2009
foreign countries, the model predicts growth in the number of source-country firms engaging in foreign direct investment, growth in the size of affiliates that are active in reforming countries both before and after the tariff reduction,... View Details
Keywords: Martha Lagace
- 20 May 2013
- Op-Ed
Making America an Industrial Powerhouse Again
commercial R&D efforts by pharmaceutical, biotechnology, diagnostics, and agricultural companies. The latter was a very specific commercial bet. Placing these commercial bets requires a depth of understanding of markets and customers... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of leadership. Leadership is thought of as a means for activating change, employee View Details
Keywords: by Martha Lagace
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
with the results of their study of companies capable of achieving success over long periods. These visionary companies, when compared with their comparison counterparts, employed BHAGS (“Big Hairy Audacious Goals”). As they put it, “Like the moon mission A BHAG View Details
Keywords: by James Heskett
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
disbelieving music industry with their findings that illegal music downloads don't hurt CD sales. Oberholzer discusses what the industry should do next. A Balanced Scorecard Approach to Measure Customer Profitability Published: August 8,... View Details
Keywords: by Sean Silverthorne
- 01 Oct 2013
- First Look
First Look: October 1
often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Sean Silverthorne
- 05 Oct 2010
- First Look
First Look: October 5, 2010
supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that View Details
Keywords: Sean Silverthorne
- 16 Oct 2007
- First Look
First Look: October 16, 2007
this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=508036 Michael Fernandes at Nicholas Piramal Harvard Business School Case 408-001 Michael Fernandes, the Director of Custom Manufacturing Operations at the... View Details
Keywords: Sean Silverthorne
- 13 Mar 2018
- First Look
March 13, 2018
people’s lives. In OECD countries, for example, people spend around a third of their waking hours engaged in paid work. We not only spend considerable amounts of our time at work, employment and workplace quality also rank among the most... View Details
Keywords: Sean Silverthorne
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
expectations. Matt Lynch observes that seconds can drag by on some tasks, namely those associated with high tech applications, while "an hour can pass by barely noticed" on other tasks. In order to cope, we multi-task or engage... View Details
Keywords: by James Heskett
- 22 Sep 2020
- Research & Ideas
Recessions Push Some Entrepreneurs to Launch Too Soon
Knowledge. [Image: alvarez] Related Reading Small Businesses Are Worse Off Than We Thought Research Paper: Financial Distancing: How Venture Capital Follows the Economy Down and Curtails Innovation Your Customers Have Changed. Here's How... View Details
Keywords: by Sean Silverthorne
- 11 Oct 2016
- First Look
October 11, 2016
firms’ institution-seeking behavior by documenting how they make strategic use of weaker institutions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51721 Surfacing the Submerged State: Operational Transparency Increases Trust in and View Details
Keywords: Sean Silverthorne
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=53857 First Quarter 2018 Dialogue Beyond Engagement By: Hallowell, Roger, Hervé Coyco, and Randall White Abstract—No abstract available. Publisher's link:... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff