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- All HBS Web (689)
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- All HBS Web (689)
- Faculty Publications (611)
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- August 1978 (Revised April 1987)
- Supplement
Assistant Professor Graham and Ms. Macomber (C)
By: C. Roland Christensen
Supplements the (A) case.
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Keywords:
Conflict Management;
Interpersonal Communication;
Leadership Style;
Emotions;
Education Industry
Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (C)." Harvard Business School Supplement 379-022, August 1978. (Revised April 1987.)
- July 2008 (Revised June 2012)
- Case
Corruption in Germany
By: Rawi E. Abdelal, Rafael Di Tella and Jonathan Schlefer
Why do managers become corrupt? Does corruption ever pay? When do friendly relations cross into bribery? How can CEOs manage and prevent outbreaks of corruption? These and other questions are raised by three short case studies of corruption in Germany: at the global...
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Abdelal, Rawi E., Rafael Di Tella, and Jonathan Schlefer. "Corruption in Germany." Harvard Business School Case 709-006, July 2008. (Revised June 2012.)
- May 2001 (Revised December 2002)
- Exercise
Alphexo Corporation: Confidential Negotiation Information
A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have made some progress on several issues but have reached an impasse. Division heads will now attempt to reach a...
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Keywords:
Negotiation Types;
Joint Ventures;
Conflict Management;
Information Technology;
Information Technology Industry
Sebenius, James K. "Alphexo Corporation: Confidential Negotiation Information." Harvard Business School Exercise 801-418, May 2001. (Revised December 2002.)
- April 1996 (Revised November 1997)
- Case
Background and Agreements on Foreign Direct Investment
By: Louis T. Wells Jr. and Courtenay Sprague
A brief history of foreign direct investment (FDI) is explored, emphasizing conflicts, developments in the legal framework governing FDI, and international agreements and nonbinding principles formulated to resolve disputes brought in by FDI. Propositions provide a...
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Wells, Louis T., Jr., and Courtenay Sprague. "Background and Agreements on Foreign Direct Investment." Harvard Business School Case 796-148, April 1996. (Revised November 1997.)
- February 2015
- Supplement
MedCath Corporation (C)
By: Regina E. Herzlinger, Kevin Schulman and F. Fallon Upke
MedCath is a horizontally integrated chain of heart hospitals that partners with local cardiologists. It claims that its focus leads to better and cheaper results than those of an everything-for-everybody general hospital. Community hospitals generally vehemently...
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Keywords:
Medical Specialties;
Market Entry and Exit;
Service Delivery;
Conflict and Resolution;
Horizontal Integration;
Health Industry
Herzlinger, Regina E., Kevin Schulman, and F. Fallon Upke. "MedCath Corporation (C)." Harvard Business School Supplement 315-018, February 2015.
- September 2002 (Revised January 2013)
- Case
MedCath Corporation (A)
By: Regina E. Herzlinger and Pete Stavros
MedCath is a horizontally integrated chain of heart hospitals that partners with local cardiologists. It claims that its focus leads to better and cheaper results than those of an everything-for-everybody general hospital. Community hospitals generally vehemently...
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Keywords:
Medical Specialties;
Market Entry and Exit;
Service Delivery;
Conflict and Resolution;
Horizontal Integration;
Health Industry
Herzlinger, Regina E., and Pete Stavros. "MedCath Corporation (A)." Harvard Business School Case 303-041, September 2002. (Revised January 2013.)
- December 2013
- Case
Apple's Core (Graphic Novel Version)
By: Noam Wasserman and Thomas Alexander
Keywords:
Business Startups;
Entrepreneurship;
Equity;
Managerial Roles;
Partners and Partnerships;
Conflict Management
Wasserman, Noam, and Thomas Alexander. "Apple's Core (Graphic Novel Version)." Harvard Business School Case 814-059, December 2013.
- July 2012 (Revised July 2012)
- Case
How Much? (A)
By: Clayton Rose
The leader of a small business team must deal with an employee who is unwilling to reveal to him the profitability of a transaction for the firm and client.
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Keywords:
Culture;
Client Responsibility;
Leadership;
Groups and Teams;
Ethics;
Finance;
Conflict Management
Rose, Clayton. "How Much? (A)." Harvard Business School Case 313-004, July 2012. (Revised July 2012.)
- November 2012
- Case
Edison Schools, Inc.
By: Thomas R. Eisenmann and Lauren Barley
Edison Schools, Inc., a pioneer in the for-profit management of public schools, demonstrates the challenges and opportunities related to private sector involvement in the delivery of a public good. Follows the organization from its start-up through its initial public...
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Keywords:
Charter Schools;
Conflict of Interests;
Initial Public Offering;
For-Profit Firms;
Public Sector;
Market Entry and Exit;
Education;
Business Startups;
Education Industry
Eisenmann, Thomas R., and Lauren Barley. "Edison Schools, Inc." Harvard Business School Case 813-113, November 2012.
- September 2007
- Case
Peter Welz: When a Marquee Prospect Plays Hardball (B)
By: James K. Sebenius and Ellen Knebel
Sebenius, James K., and Ellen Knebel. "Peter Welz: When a Marquee Prospect Plays Hardball (B)." Harvard Business School Case 908-011, September 2007.
- March 2005 (Revised June 2005)
- Background Note
Arbitration between Foreign Investors and Host Governments
By: Louis T. Wells Jr. and Regina Garcia-Cuellar
Explains the emergence of international arbitration as an option for foreign investors with disputes with governments of emerging markets. Presents issues about whether arbitration will remain acceptable to countries and governments.
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Keywords:
Conflict and Resolution;
Foreign Direct Investment;
Globalized Markets and Industries;
Emerging Markets;
Government and Politics
Wells, Louis T., Jr., and Regina Garcia-Cuellar. "Arbitration between Foreign Investors and Host Governments." Harvard Business School Background Note 705-035, March 2005. (Revised June 2005.)
- 2020
- Working Paper
Arbitration with Uninformed Consumers
By: Mark Egan, Gregor Matvos and Amit Seru
This paper studies the impact of the arbitrator selection process on consumer outcomes by examining roughly 9,000 consumer arbitration cases in the securities industry. Securities disputes present a good laboratory: arbitration is mandatory for all disputes,...
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Keywords:
Arbitration;
Financial Advisers;
Financial Advisors;
Brokers;
Consumer Finance;
Financial Misconduct;
Fraud;
Personal Finance;
Conflict and Resolution;
Information;
Fairness
Egan, Mark, Gregor Matvos, and Amit Seru. "Arbitration with Uninformed Consumers." Harvard Business School Working Paper, No. 19-046, October 2018. (Revise and Resubmit at the Review of Economic Studies. Revised May 2020. NBER Working Paper Series, No. 25150, October 2018)
- August 2011 (Revised November 2012)
- Case
Ramesh Patel at Aragon Entertainment Limited
By: Anthony J. Mayo and Joshua D. Margolis
Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations for new products or line extensions for Aragon Entertainment. Patel's co-worker and friend, Jeremy Gibson was...
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Keywords:
Groups and Teams;
Conflict and Resolution;
Conflict Management;
Interpersonal Communication;
Spoken Communication;
Communication Intention and Meaning;
Jobs and Positions;
Performance;
Entertainment and Recreation Industry
Mayo, Anthony J., and Joshua D. Margolis. "Ramesh Patel at Aragon Entertainment Limited." Harvard Business School Case 412-042, August 2011. (Revised November 2012.)
- November 2002 (Revised January 2004)
- Case
Gary Rodkin At Pepsi-Cola North America (B) (Abridged)
By: David A. Thomas, Gina Carioggia and Ayesha Kanji
After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,...
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Keywords:
Restructuring;
Leadership;
Brands and Branding;
Problems and Challenges;
Situation or Environment;
Conflict Management;
Alignment;
Food and Beverage Industry;
North America
Thomas, David A., Gina Carioggia, and Ayesha Kanji. "Gary Rodkin At Pepsi-Cola North America (B) (Abridged)." Harvard Business School Case 403-109, November 2002. (Revised January 2004.)
- January 1980
- Case
Technotronics, Inc.
Describes the problems of resolving differences between two departments in a decentralized company. Based on Voltamp Electric Co. by T.C. Raymond.
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Schlesinger, Leonard A. "Technotronics, Inc." Harvard Business School Case 480-054, January 1980.
- November 2007
- Supplement
Differences at Work: Emily (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her...
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Keywords:
Working Conditions;
Interpersonal Communication;
Employees;
Conflict and Resolution;
Communication
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (B)." Harvard Business School Supplement 408-046, November 2007.
- February 1999 (Revised February 2001)
- Case
CAMPFIRE Program, The: Wildlife Management in Zimbabwe
By: Robert E. Kennedy and Karen Beth Kaufman
Examines an innovative, village-based management program in Zimbabwe. While the program has been quite successful, executive director Steven Kasere is concerned about the future. The program has become quite controversial in the environmental community, and the U.S....
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Keywords:
Programs;
Financing and Loans;
Environmental Sustainability;
Conflict and Resolution;
United States;
Zimbabwe
Kennedy, Robert E., and Karen Beth Kaufman. "CAMPFIRE Program, The: Wildlife Management in Zimbabwe." Harvard Business School Case 799-085, February 1999. (Revised February 2001.)
- July 1993
- Case
National Youth Association
One division questions the prices for services provided by other divisions which are higher than bids received from outside contractors. The issue is submitted to senior management for resolution.
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Anthony, Robert N. "National Youth Association." Harvard Business School Case 193-152, July 1993.
- July 9, 2013
- Article
Why Fights Erupt in Family Businesses
By: Josh Baron and Rob Lachenauer
Lack of boundaries and formal structure create potential for nasty (and lasting) disagreements.
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Baron, Josh, and Rob Lachenauer. "Why Fights Erupt in Family Businesses." Harvard Business Review (website) (July 9, 2013).
- May 29, 2023
- Article
Putin Wants You to Think He’s an Anti-Woke Crusader
By: Jeremy Friedman
Friedman, Jeremy. "Putin Wants You to Think He’s an Anti-Woke Crusader." ForeignPolicy.com (May 29, 2023).