confidence - Publications - Faculty & Research

11 Apr 2000
Research & Ideas

Financial Services 24/7

handle transactions are decreasing, "the need to have confidence in the people on the other side of the structure is as strong as ever." HBS senior lecturer Sandra J. Sucher worked at Fidelity Investments for a dozen years before joining... View Details

Keywords: by Susan Young

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

accounting for contracts and investments in producers, Noble’s stock price continued to fall and stakeholders began to call for improved transparency in financial reporting. This case contains two actions that the company took in an attempt to signal View Details

Keywords: Dina Gerdeman

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

may have to be reinvented, perhaps with a bit more public responsibility." But Kanter says work she did on turnarounds for her recent book Confidence suggests there is hope. "The U.S. companies have great assets: brands; loyal,... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

12 Nov 2024
HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

takes 10 years to get to $100 million, I’d argue that’s still a good outcome.” Stay close to your mission. “My confidence with investors goes up every time I talk to one of our users whose life we changed,” says Blakeman. “I forget when... View Details

Keywords: by Avery Forman; Employment

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details

Keywords: by Michael Blanding; Health

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

schedule at HBS for the first time in years. Such companies, he added, are confident that their compensation packages, opportunities, and support systems rival newer, hotter companies. Larger companies appreciate the benefits of an... View Details

Keywords: by Carrie Levine

02 Apr 2018
Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

knowing which type of approach they default to can help them be more deliberate about how they make decisions, giving them confidence that there is in fact a method behind their investment choices. For entrepreneurs, understanding how... View Details

Keywords: by Michael Blanding; Financial Services

03 Oct 2012
What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

who are confident and determined" to add to the near-term cost base for the long-term benefit of the organization. Byron also took leadership to task, pointing out the lack of "deep knowledge of production, products, and... View Details

Keywords: by James Heskett; Manufacturing

03 Dec 2007
Research & Ideas

Authenticity over Exaggeration: The New Rule in Advertising

instance, it can become a lightning rod for discourse," Deighton remarks. "You have to be confident that your message can withstand reinterpretation." The Dove ads, for example, have been parodied on late-night television, although that... View Details

Keywords: by Julia Hanna; Publishing; Advertising

31 Oct 2017
Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

“women’s problems”) so that everyone, regardless of gender, race, or other minority category could use their talents and do their jobs with respect and dignity. That utopian fantasy is increasingly possible now that the numbers of women leaders with strong credentials... View Details

Keywords: by Rosabeth Moss Kanter

07 Dec 1999
Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

toward processed food. He was fairly confident that a "wide market awaited the manufacturer of food products who set purity and quality above everything else in their preparation. 56 View Details

Keywords: by Nancy F. Koehn

08 Jul 2013
Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

innovation simply by ensuring that new firms have room to enter the market. Second, efficient liquidation also reduces a retailer's cost of capital by increasing the bank's confidence that a retailer's inventory can be used as collateral.... View Details

Keywords: by Julia Hanna; Retail

27 Sep 2017
Research & Ideas

What Happens When Ordinary People Get Creative?

people as they tackle creative endeavors in the course of their work lives. “In order to fully understand creativity and what influences it, and in order to confidently prescribe ways in which individuals, organizations, and societies can... View Details

Keywords: by Carmen Nobel

19 Dec 2011
Research & Ideas

Climbing the Great Wall of Trust

colleagues investigate two types of trust: cognitive trust, which is based on confidence in a partner's technical competency, and affective trust, which is based on a shared concern for a partner's welfare and personal interests.... View Details

Keywords: by Michael Blanding

03 Nov 2011
What Do You Think?

The Ultimate Question in Management

continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad),... View Details

Keywords: by James Heskett

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

process for midrange computers. All the parties I talked to felt that productivity had increased, but they talked about the work more as capability development than benefits realization. They were learning how to "speak Web services," and were View Details

Keywords: by Sara Grant

24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

parents, they wanted to be proud of me and wanted to feel confident they had launched me on the road to a better life. Although most of us grow up as products of our families, we are also heavily influenced by the social norms manifested... View Details

04 May 2009
Research & Ideas

What’s Next for the Big Financial Brands

Insurance Corporation. Today, the FDIC is the most important ingredient brand in the world, way more important than Intel. Trust in the FDIC and the United States Government enables consumers to confidently deposit up to $250,000 in any... View Details

Keywords: by John Quelch; Banking; Financial Services

05 Dec 2017
Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

difficulty of maintaining these over time, and as circumstances changed. Salvaj: The mistakes provided opportunities for these pioneers to display their confidence and to project self-assurance. They have been able to withstand shocks and... View Details

Keywords: by Sean Silverthorne

05 Mar 2013
First Look

First Look: March 5

confidence and departure. Minguela must repair the damage to Blink's management team, restore investor confidence, and continue Blink's rapid growth to deliver on the venture's initial promise. The case explores management team roles,... View Details

Keywords: Sean Silverthorne

Publications