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      • December 1996
      • Supplement

      Cleveland Turnaround: Leadership in Action

      By: James E. Austin, Jaan Elias and Andrea L Strimling
      Consists of three separate parts. Part 1, The Cleveland Turnaround, describes Cleveland's decline until its bankruptcy in 1978. This is followed by the remedial actions taken by community leaders, starting with the election of a new mayor, the formation of new... View Details
      Keywords: Leading Change; Business Cycles; Development Economics; Urban Development; Social Issues; Business and Community Relations; Cleveland
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      Austin, James E., Jaan Elias, and Andrea L Strimling. "Cleveland Turnaround: Leadership in Action." Harvard Business School Video Supplement 797-501, December 1996.
      • November 1996 (Revised February 1997)
      • Case

      Historical Society of Pennsylvania, The

      By: Stephen A. Greyser and Stephanie L. Woerner
      The Historical Society of Pennsylvania (HSP) runs one of the nation's most important research libraries and a museum focusing on colonial history. Financial analysis shows that the society has absorbed increased costs of operation over the past decade through slow but... View Details
      Keywords: Finance; Cost; Human Resources; Leadership Style; Management Analysis, Tools, and Techniques; Managerial Roles; Mission and Purpose; Corporate Strategy; Pennsylvania
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      Greyser, Stephen A., and Stephanie L. Woerner. "Historical Society of Pennsylvania, The." Harvard Business School Case 597-062, November 1996. (Revised February 1997.)
      • January 1995 (Revised November 1996)
      • Case

      Avalon Information Services, Inc.

      By: Lynn S. Paine and Wilda White
      The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
      Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
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      Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
      • August 1994
      • Teaching Note

      Becton Dickinson: Worldwide Blood Collection Team TN

      By: Christopher A. Bartlett
      Teaching Note for (9-394-072). View Details
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      Bartlett, Christopher A. "Becton Dickinson: Worldwide Blood Collection Team TN." Harvard Business School Teaching Note 395-021, August 1994.
      • October 1993 (Revised September 1994)
      • Case

      Becton Dickinson: Worldwide Blood Collection Team

      By: Christopher A. Bartlett and Kathleen Scharf
      Describes Becton Dickinson's evolving attempt to develop products and strategies to meet worldwide competitive and market needs. Traces the evolution of a classic parent company-led product-market strategy to truly transnational product and strategy development.... View Details
      Keywords: Global Strategy; Product Development; Innovation and Management; Competitive Advantage; Multinational Firms and Management
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      Bartlett, Christopher A., and Kathleen Scharf. "Becton Dickinson: Worldwide Blood Collection Team." Harvard Business School Case 394-072, October 1993. (Revised September 1994.)
      • 1993
      • Book

      Coalitions and Collaboration in International Business

      By: G. Jones
      This volume provides a selection of the most important research on the history of international business collaboration from the nineteenth century until the present day. The selected essays cover the extensve literature on international cartels, other forms of... View Details
      Keywords: International Business; Collaboration; Joint Ventures; Trade; Equity; Body of Literature; Relationships; Research
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      Jones, G., ed. Coalitions and Collaboration in International Business. Aldershot, England: Edward Elgar Publishing, 1993.
      • October 1991 (Revised August 2000)
      • Case

      Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)

      By: V. Kasturi Rangan and Frank V. Cespedes
      Becton Dickinson, a phenomenally successful company with an 80% market share in the blood collection needles and syringes market faces a change in the customer buying environment (cost containment pressures at hospitals). This forces a reevaluation of the company's... View Details
      Keywords: Business Divisions; Customer Satisfaction; Demand and Consumers; Market Participation; Distribution Channels; Success; Corporate Strategy; Value Creation; Health Industry
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      Rangan, V. Kasturi, and Frank V. Cespedes. "Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)." Harvard Business School Case 592-037, October 1991. (Revised August 2000.)
      • February 1990 (Revised July 1990)
      • Case

      Internal Revenue Service: Automated Collection System

      By: Nitin Nohria
      Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details
      Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States
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      Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)
      • March 1987 (Revised July 1996)
      • Case

      Kansas City Zephyrs Baseball Club, Inc.

      By: Kenneth A. Merchant, Krishna G. Palepu and Joseph P. Mulloy
      Describes a dispute between the owners of the major league baseball teams and the players' union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide... View Details
      Keywords: State Ownership; Compensation and Benefits; Entrepreneurship; For-Profit Firms; Accounting; Activity Based Costing and Management; Resource Allocation; Cost Accounting; Cost Management; Labor and Management Relations; Financial Management; Sports; Sports Industry; Kansas
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      Merchant, Kenneth A., Krishna G. Palepu, and Joseph P. Mulloy. "Kansas City Zephyrs Baseball Club, Inc." Harvard Business School Case 187-088, March 1987. (Revised July 1996.)
      • August 1984
      • Book Review

      Exhibit Review of 'The Tribal Style: Selections from the African Collection of the Peabody Museum of Salem'

      By: Louis T Wells Jr
      Keywords: Arts; Information; Fine Arts Industry; Massachusetts
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      Wells, Louis T., Jr. "Exhibit Review of 'The Tribal Style: Selections from the African Collection of the Peabody Museum of Salem'." African Arts 17, no. 4 (August 1984): 79.
      • Article

      The Process of Work Restructuring and Its Impact on Collective Bargaining

      By: Leonard A. Schlesinger and Richard E. Walton
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      Schlesinger, Leonard A., and Richard E. Walton. "The Process of Work Restructuring and Its Impact on Collective Bargaining." Monthly Labor Review 100, no. 4 (April 1977): 52–55.
      • Mar 1977
      • Conference Presentation

      Work Restructuring in Unionized Organizations: Risks, Opportunities and Impacts on Collective Bargaining

      By: Leonard A. Schlesinger and Richard E. Walton
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      Schlesinger, Leonard A., and Richard E. Walton. "Work Restructuring in Unionized Organizations: Risks, Opportunities and Impacts on Collective Bargaining." Industrial Relations Research Association, March 1977. (Presentation was prepared as an article for the proceedings and published in the National Quality of Work Center Memorandum in January 1977.)
      • Article

      The Question of Collective Rationality in Professor Gale's Model of Trade Imbalance

      By: Jerry R. Green
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      Green, Jerry R. "The Question of Collective Rationality in Professor Gale's Model of Trade Imbalance." Journal of International Economics 2, no. 1 (February 1972): 39–55.
      • 1973
      • Book

      Communes: Creating and Managing the Collective Life

      By: R. M. Kanter
      Keywords: Civil Society or Community; Management
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      Kanter, R. M., ed. Communes: Creating and Managing the Collective Life. New York: Harper & Row, 1973.
      • 1972
      • Book

      The Collected Scientific Papers of Paul A. Samuelson

      By: Robert C. Merton
      Keywords: History; Science
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      Merton, Robert C., ed. The Collected Scientific Papers of Paul A. Samuelson. Vol. 3. Cambridge, MA: MIT Press, 1972.
      • Article

      New Interest in Incentive Financing

      By: Samuel Hayes
      The article presents the findings of a study on incentive financings as they apply to institutional investors, particularly life insurance company investors. The author made contact with investment officers in 29 insurance companies, and have collected a considerable... View Details
      Keywords: Motivation and Incentives; Financing and Loans; Institutional Investing
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      Hayes, Samuel. "New Interest in Incentive Financing." Harvard Business Review 44, no. 4 (July–August 1966): 99–112. (Reprinted: Brigham, Earl, Ricks, R. B., Readings in the Essentials of Managerial Finance. Holt, Rhinehart and Winston, 1968.)
      • Forthcoming
      • Article

      Achieving Epilepsy Care for All: Ecosystem-Based Transformation

      By: Susanna Gallani, Bernice Martin Lee and Lidia M. V. R. Moura
      Epilepsy exemplifies many of the systemic challenges of modern health care— fragmented care delivery, inequitable access, financial strain, and so on. The current “system of systems” (SoS) structure of U.S. health care fosters siloed operations among its member systems... View Details
      Keywords: Healthcare Delivery; Epilepsy; Seizures; Health Care and Treatment; Health Disorders; Equality and Inequality; Framework; Service Delivery
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      Gallani, Susanna, Bernice Martin Lee, and Lidia M. V. R. Moura. "Achieving Epilepsy Care for All: Ecosystem-Based Transformation." Epilepsia (forthcoming). (Pre-published online April 4, 2025.)
      • Forthcoming
      • Article

      Asymmetric Mass Mobilization and the Vincibility of Democracy in Hungary

      By: Laura Jakli, Béla Greskovits and Jason Wittenberg
      Using an original dataset of partisan protest events in Hungary (n = 4836) spanning 1989 to 2011, we argue that left-liberal parties’ neglect in cultivating civil society during the post-communist period had deleterious downstream effects on Hungarian liberal... View Details
      Keywords: Voting; Political Elections; Civil Society or Community; Government Administration; Hungary
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      Jakli, Laura, Béla Greskovits, and Jason Wittenberg. "Asymmetric Mass Mobilization and the Vincibility of Democracy in Hungary." Comparative Political Studies (forthcoming). (Pre-published online January 10, 2025.)
      • Research Summary

      Business Leadership Coalitions

      By: James E. Austin
      This multiyear research project has been studying the creation and functioning of the organizations business leaders have created in order to mobilize their collective capabilities to address significant issues and problems facing them and their communities. These... View Details
      • Research Summary

      Choice, Rationality and Welfare Measurement

      By: Jerry R. Green
      For the past century, economists have used the hypothesis that individual choice is based on rationality in their calculations of individual and collective welfare. The central ideas are that actual market choice reveal underlying preferences, and with a good set of... View Details
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