Publications

September 1986 (Revised June 1989)
Background Note

Managing Rapid Growth

Describes the issues that entrepreneurs and their firms must deal with in attempting to make the transition from entrepreneurial to professional management. The note suggests that the delegation of responsibility and the implementation of formal controls are two key... View Details

Keywords: Transition; Decision Making; Entrepreneurship; Governance Controls; Growth Management; Resource Allocation; Organizational Structure

19 Feb 2020
News

Capitol Ideas to Combat Climate Change

opportunity to drive innovative environmental policy, Professor Michael W. Toffel told an audience of HBS and Harvard Kennedy School (HKS) alumni at the University Club of Washington DC, on February 12, 2020. “The traditional approach firms use to address... View Details

Keywords: April White; photos by Jack Conroy

May 2016
Case

Implementing a Culture of Health

By: John A. Quelch and Emily C. Boudreau

Keywords: Change Management; Strategy; Culture; Health; Change; Organizational Culture

Jul 26 2016
Testimonial

Challenging Norms in a Changing Industry

2023
Working Paper

Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management

By: Robyn C. Meeks, Jacquelyn Pless and Zhenxuan Wang

This paper examines how digitalization impacts public service provision through a study of the U.S. power sector. We exploit the staggered timing of electric utilities’ investments in “smart” meters and find that electricity losses per unit sold decrease by 3.6%. This... View Details

Keywords: Electric Utility; Energy Management; Smart Meters; Energy; Climate Change; State Ownership; Private Ownership; Technology Adoption; Energy Industry; Utilities Industry; United States

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04 Oct 2019
News

Changing of the Guard at Tesco

Photo via Tesco Photo via Tesco In July, the British retailer Tesco marked its 100th birthday with a 30-hour dance session in Wembley Stadium. Historic milestones aside, the company could also celebrate its recovery from an accounting scandal and extended economic... View Details

Keywords: Tesco; Food and Beverage Stores; Retail Trade

01 Dec 2018
News

Adapting to Meet Changing Needs

Collaboration that Anticipates New Business Needs The inaugural MS/MBA cohort of students arrived at Harvard in early August. 6 Joint degree programs offered between HBS and other Harvard schools In the spring of 2018, faculty from HBS, the Harvard John A. Paulson... View Details

01 May 2000
News

Cracking the Code of Change

Keywords: Michael Beer, Nitin Nohria

June 1989
Background Note

Mastering the Art of Change: Managing Convergence and Upheaval

By: Rosabeth M. Kanter and Leonard A. Schlesinger

Outlines the differences between convergent change, which is a process of incremental innovation and continuous improvement, and divergent change, which involves revolutionary changes. Discusses how to manage each type of change and the consequences associated with... View Details

Keywords: Change Management; Change

TeachingInterests

Executive Education - Owner/President Management Program

By: Martin A. Sinozich

Delivered in three units that span 24 months over three calendar years, the Owner/President Management (OPM) program is a transformative learning experience that boosts leadership skills and the value of participants’ enterprises. Sinozich teaches the Finance... View Details

01 Nov 2019
Blog Post

Confronting Climate Change in the Classroom and Beyond

From the RC’s Finance I discussion on international carbon finance and EcoSecurities, to electives such as Sustainable Cities and Resilient Infrastructure, to cases such as “Climate change: Paris, and the road ahead,” Harvard Business School is infusing climate View Details

June 2010
Article

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

By: David I. Levine and Michael W. Toffel

Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety... View Details

Keywords: Quality; Management; Standards; Employees; Wages; Organizations; Profit; Safety; Health; Policy

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21 Apr 2022
News

Will Women Leaders Change the Future of Management?

January–February 2013
Article

A Field Investigation of Multilevel Cynicism Toward Change

By: K. A. DeCelles, Paul E. Tesluk and Faye S. Taxman

Although most research on cynicism toward change (CTC) has been conceptualized at the individual level, we propose that CTC is better conceptualized as a multilevel phenomenon, acting as both an employee attitude and an organizational climate. We conducted a multilevel... View Details

Keywords: Organizational Change and Adaptation; Leading Change; Change Management; Attitudes

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February 2021 (Revised June 2023)
Case

Henry Ford: Changing the World

By: Robert Simons and Max Saffer

This case traces the rise of Henry Ford from a small farm in Michigan to the controlling shareholder of the Ford Motor Company. The case describes how Ford, as young man, acquired engineering skills and the risks he took as he built and marketed one of the first... View Details

Keywords: Technology; Entrepreneurship; Personal Characteristics; Business Startups; Management; Success; Values and Beliefs; Technological Innovation; Personal Development and Career; Auto Industry; United States; Michigan

05 Nov 2007
Research & Ideas

The Changing Face of American Innovation

traditional applications like mechanical patents. Quantifying these technology differences is very important for business managers and public policymakers, but these differences also provide researchers an empirical foothold for... View Details

Keywords: by Sarah Jane Gilbert; Technology

01 Sep 2013
News

Three Decades of Change and Counting

Now in its 31st year, the Summer Venture in Management Program (SVMP) offers rising college seniors who are typically underrepresented in the business school classroom the opportunity to live the MBA experience for one week each... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

June 2010
Case

Enterprise Risk Management at Hydro One (Multimedia)

By: Anette Mikes

An early adopter of Enterprise Risk Management, energy giant Hydro One anticipated new threats and opportunities in an industry that faced climate change and carbon legislation, the deregulation of electricity markets, and the greater adoption of renewable... View Details

Keywords: Risk Management; Energy; Energy Industry; Canada