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  • September 2002 (Revised October 2002)
  • Case

Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)

By: Dorothy A. Leonard and David Kiron
Jet Propulsion Laboratory (JPL) faces a serious loss of knowledge--both because of the "faster, better, cheaper" mandate for Mars missions and from the retirement of key personnel. An extensive knowledge management system for NASA/JPL includes formal knowledge-capture... View Details
Keywords: Knowledge Management; Knowledge Dissemination; Leadership Development; Internet and the Web; Risk and Uncertainty; Organizational Culture; Retirement; Human Resources; Human Capital
Related
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

boss make a difference? Marcus Buckingham and Curt Coffman have written about "how to manage around a weakness" not by changing people but by balancing "the strengths and weaknesses of each individual." What have been... View Details
Keywords: by James Heskett
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

idea of reframing or reworking your expectations. [One] person who comes to mind when I think about authenticity—she’s African American and a woman—is filmmaker and writer Ava DuVernay. What’s beautiful about her is that she decided to View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • October 1993 (Revised April 1994)
  • Case

Jack Welch: General Electric's Revolutionary

By: Joseph L. Bower and Jay Dial
Describes the work of Jack Welch as CEO of General Electric from 1981 to 1992, focusing particularly on his transformation of the company's portfolio through extensive dispositions and acquisitions and the company's culture through a mandated process called "work out."... View Details
Keywords: Acquisition; Transformation; Investment Portfolio; Leadership Style; Management; Organizational Culture; Personal Development and Career
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  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

hard worker, but instead of becoming an entrepreneur himself, he built a long career at "the biggest company around," GTE. After years of working there in sales and marketing, he decided to venture out on his own. His GTE... View Details
Keywords: Martha Lagace
  • June 2014 (Revised February 2017)
  • Case

Kathy Giusti and the Multiple Myeloma Research Foundation

By: Richard G. Hamermesh, Joshua D. Margolis and Matthew G. Preble
What do you do when your rising professional career is cut short by an unexpected cancer diagnosis? Kathy Giusti shifted careers, built a new organization that transformed how cancer research is done, and now faces the challenge of sustaining the organization and its... View Details
Keywords: Philanthropy; Philanthropy Funding; Entrepreneurship; Health Care; Management Styles; Personalized Medicine; Health Care Outcomes; Cancer; Cancer Care In The U.S.; Personal Care; Leadership; Leading Change; Social Entrepreneurship; Philanthropy and Charitable Giving; Health Care and Treatment; Leadership Style; Management Style; Management Skills; Growth and Development Strategy; Business Strategy; Health; Health Industry; United States; Canada; Spain
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  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

People achieve success in the early years of their career by specializing and becoming functional experts—in essence, they succeed by knowing more and more about less and less, says Benjamin C. Esty, chair of the General Management... View Details
Keywords: by Martha Lagace
  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

he said. "You have to know what you're doing, and you have to do what you say you're going to do. Before you have the moral authority to lead your team, you have to inspire trust," he said. "Trust is the one thing that View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • May 2011
  • Article

Extreme Productivity

By: Robert C. Pozen
A veteran top executive at two giant mutual fund companies, the author has also been an attorney, a government official, a law school professor, and a business school professor-sometimes simultaneously. Over the years, he has devised a number of principles and... View Details
Keywords: Managerial Roles; Time Management; Performance Capacity; Performance Effectiveness; Performance Productivity; Personal Development and Career
Related
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

percent said that caregivers are perceived as less committed to their careers 55 percent said caregivers are less likely to progress as fast as their peers, even if they put forth the same effort 47 percent said that caregiving affected... View Details
Keywords: by Danielle Kost; Health
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

Narayandas, faculty of the School's Executive Education offering "Program for Leadership Development (PLD): Accelerating the Careers of High-Potential Leaders," are experts on the subject. PLD invites executives with ten to... View Details
Keywords: by Martha Lagace
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

time they tried a big change (in their case, the "customer centric" initiative), they were unsuccessful, and some of the consequences (impossible workloads for a while, a few good people's careers... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

also determined that other African American women would be able to rise above their circumstances. Walker's name change from Sarah Breedlove to something both catchier and more dignified was a smart career... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 15 Nov 2018
  • Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
Keywords: by Sean Silverthorne; Agriculture & Agribusiness
  • 28 Apr 2015
  • First Look

First Look: April 28

Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For... View Details
Keywords: Sean Silverthorne
  • 23 May 2023
  • Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

Riley’s crew, he said, “had this incredible energy and charisma and was doing things that were really inspirational. It started by changing the whole course of LA graffiti, but ultimately, led to really View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

percent in 2015. Yet nearly one-third of Indian housewives express the desire to work. How do governments go about changing perceptions of women in the workforce when it’s in their economic interest to do so? A recent working paper by... View Details
Keywords: by Julia Hanna
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

Elberse. "That was just three years ago, and now she is, by many measures, the biggest celebrity on the planet. Gaga is a marketing phenomenon." This fall, Elberse will teach a case on Lady Gaga's meteoric career in her popular... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

since little of the upside tends to flow back onto corporate balance sheets. To that end, Nagle says, “Can we design systems and regulations to allow a company to get some of those benefits?” One model for the future: Free and open source software Drawing on his... View Details
Keywords: by Lane Lambert
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

They are people who: are "willing and able to make a tough decision based on a gut instinct" (Jason Huang), are "more able to adapt to changing conditions ... because they have a clearer view of the implications of those... View Details
Keywords: by James Heskett

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