by Harvard Management Update - Publications - Faculty & Research

30 Mar 2009
Research & Ideas

Professional Networks in China and America

Chinese managers trust with their heads are likely to be the same people they trust with their hearts. By contrast, American managers divide their relationships more clearly.... View Details

Keywords: by Sean Silverthorne

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

Toxic workers aren’t just a pain in the rear; they’re also a pain in the bottom line, according to a new Harvard Business School working paper. Dylan Minor, visiting assistant professor of business administration in the HBS Strategy unit,... View Details

Keywords: by Roberta Holland

25 Oct 2012
Research & Ideas

Developing the Global Leader

development," says Professor of Management Practice William George, the former chairman and chief executive officer of Medtronic. “We're looking to companies to create a global cadre of people who are comfortable operating anywhere... View Details

Keywords: by Julia Hanna

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

leaders need a new game plan. We asked Harvard Business School professors to provide practical advice for managing large-scale, long-term remote work at a time when many employees are not only distracted... View Details

Keywords: by Dina Gerdeman

13 May 2002
Op-Ed

A Cure for Enron-Style Audit Failures

general, existing law is adequate. The main problem lies in the failure by boards to follow procedures that would hold managements accountable for company performance. This could be improved View Details

Keywords: by Jay Lorsch; Accounting

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

Strategy, published by Oxford University Press. Contributors to the book include Harvard Business School's Clayton M. Christensen, Walter Kuemmerle, and Thomas R. Eisenmann, as well as nine other scholars.... View Details

Keywords: by Martha Lagace

06 Nov 2023
Research & Ideas

Did You Hear What I Said? How to Listen Better

It’s a common experience in the workplace: You leave a meeting feeling good about the discussion and believe everyone is on the same page. “Then you meet with someone two days later, and you realize they’re not on the same page at all,” says Hanne Collins, a doctoral... View Details

Keywords: by Michael Blanding

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

details how one institution has implemented its own version of health-care reform, taking overall performance levels from well below average to the top 10 percent in the industry. Coauthored by HBS assistant professor Anita Tucker and... View Details

Keywords: by Julia Hanna; Health

2018
Working Paper

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

By: Xiaojia Guo, Yael Grushka-Cockayne and Bert De Reyck

Problem definition: In collaboration with Heathrow Airport, we develop a predictive system that generates quantile forecasts of transfer passengers’ connection times. Sampling from the distribution of individual passengers’ connection times, the system also produces... View Details

Keywords: Quantile Forecasts; Regression Tree; Copula; Passenger Flow Management; Data-driven Operations; Forecasting and Prediction; Data and Data Sets

Citation

SSRN

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04 Sep 2013
What Do You Think?

How Relevant is Long-Range Strategic Planning?

have to be applied more selectively, depending on such things as the industry, the nature of competition, and the speed with which a particular organization's environment is changing. And there is a question about whether a sufficient cadre of View Details

Keywords: by James Heskett

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often... View Details

Keywords: by Kristen Senz

27 Oct 2008
Lessons from the Classroom

Achieving Excellence in Nonprofits

actions that are aligned with producing them. Fundamentally, that is the focus of our work in the Social Enterprise Initiative. Board and executive leaders today are confronted by a confusing landscape of conflicting demands, rapidly... View Details

Keywords: by Sean Silverthorne

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

morale, and impair the organization’s overall performance. Unlike the human interference instigated by operatives for the CIA, business leaders don’t typically throw up these work obstacles intentionally. After all, they may actually... View Details

Keywords: by Dina Gerdeman

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Source: guvendemir Courage is the quality that distinguishes great leaders from excellent managers. Over the past decade, I have worked with and studied more than 200 CEOs of major companies through board service, consulting, and research as a member of View Details

Keywords: by Bill George; Auto; Food & Beverage

02 Apr 2018
Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

published in the Academy of Management Journal. Behavioral psychologists typically divide decision-making processes into two types. Type 1 is characterized by impulsive, instinctual, emotional reactions,... View Details

Keywords: by Michael Blanding; Financial Services

04 Jul 2016
Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

the Organizational Behavior unit at Harvard Business School, who spent five years as a management consultant at the Boston Consulting Group (BCG) before joining the HBS faculty. “And so we have this sort of... View Details

Keywords: by Carmen Nobel

02 Apr 2024
What Do You Think?

What's Enough to Make Us Happy?

ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind... View Details

Keywords: by James Heskett

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

markets. In the third part of their study, they investigated how 53 chains that don't franchise manage operations across multiple markets. They found evidence that chains serving more diverse markets decentralize their operations View Details

Keywords: by Julia Hanna; Retail

15 Aug 2023
Research & Ideas

Why Giving to Others Makes Us Happy

When budgeting for expenses, people may want to consider including a line item for giving, since a growing body of research shows that spending money on others can provide a mental boost. Harvard Business School Assistant Professor Ashley... View Details