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  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

whether business schools in general have lost their relevance by following "the scientific model" of graduate schools of arts and science as opposed to "the professional model" of medical and law schools. The... View Details
Keywords: by James Heskett
  • January–February 2018
  • Article

Some Customers Would Rather Leave Without Saying Goodbye

By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
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  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • Article

When Being a Model Minority Is Good...and Bad: Realistic Threat Explains Negativity Toward Asian Americans.

By: W.W. Maddux, A. Galinsky, A.J.C. Cuddy and M. Polifroni
The current research explores the hypothesis that realistic threat is one psychological mechanism that can explain how individuals can hold positive stereotypical beliefs toward Asian Americans yet also express negative attitudes and emotions toward them. Study 1... View Details
Keywords: Business Model; Prejudice and Bias; Ethnicity; Groups and Teams; Attitudes; Emotions
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  • Web

Business & Environment - Faculty & Research

Harvard Business Review Many global companies have made public commitments to sustainability targets. Fulfilling these commitments will require firms to transform their business View Details
  • 14 Aug 2014
  • News

How U.S. states can get small businesses growing (again)

  • Article

How Local Context Shapes Digital Business Abroad

By: William R. Kerr
This article identifies how digital businesses need to be adapted to the local environment in which they are being applied. Core ideas include the development of strong barriers to entry, the types of network effects encountered, and the localization of business... View Details
Keywords: Business Model; Information Technology; Geographic Location; Market Entry and Exit; Adaptation; Entrepreneurship; Network Effects
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  • 04 Dec 2017
  • HBS Seminar

Andrew Hoffman, University of Michigan Ross School of Business

  • 01 Jun 2007
  • News

New Program for Science-Based Businesses

scientific discoveries from the lab to the market. The program is designed for executives with strong science backgrounds as well as nontechnical managers with key business responsibilities. HBS faculty will lead sessions on topics such... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

Confined to specialist journals and books, business history research too often lacks the impact it should have on the research and practice of business management and the social sciences, according to the... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 2001
  • News

Student Conferences Tackle Business Issues

academics for an exploration of new economy themes ranging from getting back to sustainable business models to the emerging wireless landscape. “Over the past year, we have seen a flight to quality in the... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Harvard Business School (HBS) has announced the 2023-2024 cohort of Blavatnik Fellows. Celebrating its tenth anniversary, the Blavatnik Fellowship in Life Science Entrepreneurship was launched in 2013 as part of a gift to Harvard... View Details
  • December 2017 (Revised May 2018)
  • Case

Amazon Buys Whole Foods

By: José B. Alvarez, David Lane and Joni Coughlin
The June 2017 news that e-commerce giant Amazon was paying $13.7 billion for organic supermarket chain Whole Foods precipitated a broad sell-off in the shares of grocery retailers and suppliers. Behind the precipitous declines lay recognition that Amazon’s bold move... View Details
Keywords: Amazon; Whole Foods; Grocery; Grocery Delivery; Mergers ＆ Acquisitions; Business Models; Food Value Chain; Agribusiness; Mergers and Acquisitions; Operations; Competitive Strategy; E-commerce; Agriculture and Agribusiness Industry; Retail Industry; Web Services Industry; Food and Beverage Industry; United States
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  • Video

Introducing the Kraft Precision Medicine Accelerator at Harvard Business School

  • January 2016
  • Case

Sentient Jet: The Uber of Private Jets

By: Anat Keinan and Sandrine Crener
Founded in 1999 in the Boston area, Sentient Jet had become a leading private aviation company in the United States. Its success was built on the introduction of a groundbreaking membership program that offered business travelers the flexibility and convenience of... View Details
Keywords: Private Jets; Private Aviation; Luxury; Luxury Service; Uber; Branding; Growth Strategy; Client Acquisition; Innovative Business Model; Disruptive Innovation; Collaborative Consumption; Disruption; Disruptive Business Model; Travel; Reputation Management; Sharing Economy; Word Of Mouth; Customer Engagement; Aircraft; Membership Programs; Loyalty Program; Brand Positioning; Brand Building; Brand Differentiation; Customer Service; Exceeding Consumer Expectations; 2-way Business Model; Marketing Partnerships; Netjet; Air Transportation; Entrepreneurship; Growth and Development Strategy; Air Transportation Industry
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  • Web

Online Business Analytics Course | HBS Online

Intelligence Analyst at Ministry of Justice New Zealand. I'm leading a few modelling and reporting projects across the Ministry using the knowledge I gained from the course. Hi n Nguy n Th Business... View Details
  • 22 Oct 2010
  • News

Harvard Business School Launches Second Annual Alumni New Venture Contest

    Experimentation Works: The Surprising Power of Business Experiments

    * Top 10 Technology Books of 2020 (Forbes)
    * 10 Best Business Books of 2020 (Inc. Magazine)
    * Top Shelf Pick of Best Business Books 2020: Technology & Innovation (Strategy + Business)
    * 9 Best Business Books for 2020... View Details

    • 19 Sep 2023
    • Blog Post

    2023 Summer Internships in Business & Environment

    novel technologies and innovating business models that can reshape how we produce and consume energy. Doug's role prior to HBS was a Project Engineer at ExxonMobil. Jessie Pease (MBA 2024, Section K), Summer... View Details
    • 02 Apr 2015
    • Research & Ideas

    Digital Initiative Summit: The Business of Crowdsourcing

    Gaining the community's trust is vital to building a successful business with crowdsourcing, agreed business leaders at the Digital Initiative Summit at Harvard Business School... View Details
    Keywords: by Dina Gerdeman