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  • All HBS Web  (687)
    • News  (95)
    • Research  (511)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (148)

Show Results For

  • All HBS Web  (687)
    • News  (95)
    • Research  (511)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (148)
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  • 23 Dec 2014
  • First Look

First Look: December 23

following Boston Children's and Children's Hospital of Philadelphia (CHOP). Texas Children's had some of the highest volumes in the nation, seeing more than 20,000 congenital heart disease patients and performing over 800 cardiac... View Details
Keywords: Carmen Nobel
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

value claimers, and this all-for-me attitude becomes apparent in a variety of ways. For example, during internal corporate budget disputes, some executives focus only on their own needs without considering the requirements of other departments or individuals. And then... View Details
Keywords: by Dina Gerdeman
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

full employment costs," says Hagiu. "It is very inadequate for these marketplaces." Oftentimes, the optimal model for a company might be somewhere in the middle—controlling some aspects of contractor performance but not others, a... View Details
Keywords: by Michael Blanding; Service; Technology
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

suggest that workers with higher rank should receive compensation packages more heavily weighted in equity. However, we observe the puzzle that many firms adopt an equality-in-equity strategy: they offer different cash salaries across all... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

chick” and said she performed surgery “like a girl.” Jurors ultimately awarded her $168 million, the largest judgment for a single victim of workplace harassment in United States history. Years later, sexual harassment remains a problem... View Details
Keywords: by Dina Gerdeman
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

chairman and CEO of Morgan Stanley as a result of poor performance and cultural problems, as well as his relationship to the board of directors. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=405105... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

line of research examines how best to schedule work to improve operational performance. This literature typically takes the perspective of a central planner who directs individuals to execute tasks in a prescribed order. In many settings, however, View Details
Keywords: Sean Silverthorne
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers rely on temporary workers during the holiday season, so training and managing frontline staff becomes essential. Finally, retail executives should be highly focused on customer service. Consumers who shop in person will likely... View Details
Keywords: by Danielle Kost; Retail
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

forthcoming Compensation & Benefits Review The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World By: Landry, Anais Thibault, and A.V. Whillans... View Details
Keywords: Dina Gerdeman
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

stagnating sales, accounting losses, or a falling stock price. In extreme cases such poor performance may cause the company to default on its debt, resulting in bankruptcy. Restructuring the debt can be difficult and costly, although in... View Details
Keywords: by Sean Silverthorne
  • 17 Jun 2014
  • First Look

First Look: June 17

  Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations with social missions, such as... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

several mechanisms: by conferring employer recognition, by enhancing social visibility, and by facilitating social comparison. In a nationwide health worker training program in Zambia, we design a field experiment to unbundle these... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

are more flexible. You're only going to be enhancing all worker commitments. You're likely to be better at retaining talent, too. There's a nice example of what organizations can do from work by Maureen Scully and Deb Myerson. They... View Details
Keywords: by Martha Lagace
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

logistics and profitability while making life much better for workers. Mercadona offers the lowest prices in Spain, and its operational performance exceeds that of comparable Spanish and foreign chains. In 2008, Mercadona's sales per... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

delivered, the way we use technology, the way pharmaceuticals are developed, the way we educate medical professionals, and who performs what kinds of services. These things are all connected, and changing one piece, or plugging an... View Details
Keywords: by Deborah Blagg; Health
  • 08 May 2007
  • First Look

First Look: May 8, 2007

ability to create value. Creating superior performance with strategies optimized for adaptation (adjusting to differences), aggregation (overcoming differences), and arbitrage (exploiting differences), and for compound objectives.... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

firm to examine how such changes may affect the accumulation of experience within, and the performance of, teams. We find that the level of team familiarity (i.e., the average number of times that each member has worked with every other... View Details
Keywords: Martha Lagace
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

to a particular job, rating the importance of each. After considering this information, the learning team created an "offshorability rating" between 0 and 100 for each of its assigned occupations, with a rating of 100 indicating that the task (such as data entry, for... View Details
Keywords: by Julia Hanna
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

identical resumes. Using a novel control condition, we document that this discrimination is not specific to gender and is instead driven by beliefs. Employers are simply less willing to hire a worker from a group that View Details
Keywords: Dina Gerdeman
  • 23 Sep 2014
  • First Look

First Look: September 23

we conceptualize two key challenges of governance they face: accountability for dual performance objectives and accountability to multiple principal stakeholders. We revisit the potential and limitations of recently introduced legal forms... View Details
Keywords: Sean Silverthorne
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