Publications

Educators

7 Aug 2009
Conference Presentation

Organization Building Amid Multiple Institutional Logics: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado

Keywords: Organizations; Microfinance

Editorial

New Directions for Practice: Nonprofit Strategy Formulation, Organization and Measurement

By: Elaine Backman, Allen Grossman and V. Kasturi Rangan

Keywords: Nonprofit Organizations; Strategy; Measurement and Metrics; Practice

2023
Working Paper

The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism

By: Caleb Kwon and Ananth Raman

Problem Definition: Employee lateness and absenteeism pose challenges for businesses, particularly in the retail industry, where punctuality is vital for optimal store operations and customer service. This paper relates employee lateness and absenteeism with... View Details

Keywords: Behavior; Employees; Human Capital; Retail Industry

SSRN

2008
Other Unpublished Work

Leadership, Learning, and Organization Designs: On Exploring and Exploiting in IBM's Microelectronics Division

By: George Westerman, Wendy Smith, Robert Chapman Wood and Michael Tushman

Keywords: Leadership; Organizational Design; Technology Industry

October 2010 (Revised August 2012)
Supplement

Harvest: Organic Waste Recycling with Energy Recovery (B)

By: Deishin Lee, Baris Ata and Mustafa H. Tongarlak

This case describes the waste management industry and a clean technology solution for landfill diversion and renewable energy production. The (A) case focuses on the operational characteristics of waste management and waste to energy, and the characteristics of the... View Details

Keywords: Framework; Wastes and Waste Processing; Management; Operations; Social Issues; Problems and Challenges; Energy Generation; Renewable Energy; Quality; Industry Structures; Energy Industry

Article

Optimizing Organic Waste to Energy Operations

By: Baris Ata, Deishin Lee and Mustafa H. Tongarlak

A waste-to-energy firm that recycles organic waste with energy recovery performs two environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two... View Details

Keywords: Business Ventures; Energy Generation; Renewable Energy; Revenue; Customers; Strategy; Corporate Governance; Wastes and Waste Processing; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Cost Management; Urban Scope

May 2014
Article

From Purpose to Impact: Figure Out Your Passion and Put It to Work

By: Nick Craig and Scott Snook

We offer opinions on leadership. A need is seen for executives to have a strong belief in the purpose of their lives as individuals and within an organization to be effective leaders and to accomplish their personal goals. Executives are urged to examine their lives to... View Details

Keywords: Leadership

October 2004 (Revised March 2006)
Background Note

Learning from Scandals: Responsibility of Professional Organizations

By: Ashish Nanda

This case comments on the responsibility of professional organizations to respond openly to public accusations of wrongdoing by its members. It briefly relates the circumstances of the sexual abuse scandal in the Boston archdiocese of the Roman Catholic Church and the... View Details

Keywords: Corporate Disclosure; Ethics

January 2009 (Revised March 2011)
Teaching Note

Liz Claiborne and the New Working Woman (TN)

By: Anthony Mayo

Teaching Note for [407060]. View Details

Keywords: Gender; Apparel and Accessories Industry

April 2025
Article

Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic

By: Tiona Zuzul, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston and Carey E. Priebe

Workplace communications around the world were drastically altered by COVID-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails within 4,361 organizations... View Details

Keywords: Remote Work; COVID-19; Communication Technology; Organizational Change and Adaptation

February 2006
Article

How Values Backfire: Leadership, Attribution and Disenchantment in a Values-Driven Organization

By: Sandra Cha and Amy Edmondson

Keywords: Values and Beliefs; Leadership; Organizations

December 2014
Article

The Distinct Effects of Information Technology and Communication Technology on Firm Organization

By: Nicholas Bloom, Luis Garicano, Raffaella Sadun and John Van Reenen

Empirical studies on information communication technologies (ICT) typically aggregate the "information" and "communication" components together. We show theoretically and empirically that this is problematic. Information and communication technologies have very... View Details

Keywords: Communication Technology; Information Technology; Organizational Structure

November 2016 (Revised December 2020)
Case

Canada Mortgage and Housing Corporation in Motion

By: Boris Groysberg and Sarah L. Abbott

Evan Siddall, newly appointed CEO of Canada Mortgage Housing Corporation, a governmental organization focused on the residential housing market, is charged with leading change at the organization. The case follows this process of change step by step and looks at the... View Details

Keywords: Leadership, Personal Strategy ＆ Style; Government Organizations; Performance Management; Organizational Change And Transformation; Culture; Leading Change; Change; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Government Administration; Risk Management; Restructuring; Leadership; Performance; Change Management; Financial Services Industry; Canada

Educators

April 2020 (Revised February 2023)
Supplement

GitLab and the Future of All-Remote Work (B)

By: Prithwiraj Choudhury and Emma Salomon

Supplements the (A) case. View Details

1998
Working Paper

Psychological Safety and Learning Behavior in Work Teams

By: Amy C. Edmondson

1997
Book

Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices

By: Leslie Perlow

Why do Americans work so hard? Are the long hours spent at work really necessary to increase organizational productivity? Perlow documents the work life of employees who assume that for their own success and the success of their organization they must put in extended... View Details

Keywords: Time Management; Working Conditions; Work-Life Balance; Performance Productivity

1 Jul 2010
Conference Presentation

Language Matters: Lingua Franca Mandates and Status Hierarchies in Global Organizations

By: Tsedal Neeley

Keywords: Status and Position; Organizations