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  • August 17, 2016
  • Article

How a Cancer Center Rapidly Developed Patient-Centered Outcome Measures

By: Kevin P. Shah, Tracy E. Spinks and Thomas W. Feeley
In 2014, The University of Texas MD Anderson Cancer Center created a streamlined process for developing measure sets for patient-centered outcomes, including provider-generated and patient-reported outcomes, at an accelerated pace. These comprehensive sets are... View Details
Keywords: Information Technology; Measurement and Metrics; Quality; Service Delivery; Health Care and Treatment; Health Industry; Texas
Related

    Siyu Zhang

    Siyu Zhang is a second-year doctoral student at HBS. Zhang joined Harvard Business School in 2020 as a Research Associate and has been working on macroeconomic forecasting projects. Prior to joining HBS, he was a Data Scientist at John Hancock, where he utilized... View Details

      Cameron Deal

      Cameron studies health economics and economic history, with a focus on LGBTQ populations and inequality. His research has specifically examined health risk and access disparities, youth homelessness, intergenerational mobility, and the effects of health policies on... View Details

      • October 2003 (Revised February 2010)
      • Case

      The Duke Heart Failure Program

      By: Richard M.J. Bohmer and Laura Feldman
      Duke University Health System has for the past five years operated a specialized clinic for the management of congestive heart failure, a very common and costly condition in the surrounding community. Nurse practitioners, whose work is guided by highly specified... View Details
      Keywords: Health Care and Treatment; Health Disorders; Medical Specialties; Time Management; Service Delivery; Service Operations; Outcome or Result; Health Industry
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        V.G. Narayanan

        Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

        Keywords: health care; health care; health care; health care; health care

          Reza R. Satchu

          Reza Satchu is a Senior Lecturer in the Entrepreneurship Management Unit at the Harvard Business School where he teaches The Entrepreneurial Manager, The Founder Mindset and Founder Launch. He is also the Founder, Managing Partner and majority shareholder of... View Details

          • 08 May 2013
          • News

          Hospital Prices No Longer Secret As New Data Reveals Bewildering System, Staggering Cost Differences

          • 11 Mar 2015
          • News

          Paying more for comparable outcomes in prostate treatment

          • 26 Mar 2014
          • News

          How Electronic Patient Records Can Slow Doctor Productivity

          • 18 Feb 2009
          • News

          Creating a real healthcare market

          • 07 May 2019
          • News

          10 faculty elected to National Academy of Sciences

          • Article

          Beyond Statistics: The Economic Content of Risk Scores

          By: Liran Einav, Amy Finkelstein, Raymond Kluender and Paul Schrimpf
          "Big data" and statistical techniques to score potential transactions have transformed insurance and credit markets. In this paper, we observe that these widely-used statistical scores summarize a much richer heterogeneity, and may be endogenous to the context in which... View Details
          Keywords: Analytics and Data Science; Risk and Uncertainty; Insurance Industry
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            John A. Quelch

            John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

            Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care
            • March–April 2024
            • Article

            How Fast Should Your Company Really Grow?

            By: Gary P. Pisano
            Growth—in revenues and profits—is the yardstick by which the competitive fitness and health of organizations is measured. Consistent profitable growth is thus a near universal goal for leaders—and an elusive one.

            To achieve that goal, companies need a growth... View Details
            Keywords: Growth and Development Strategy; Growth Management; Business Growth and Maturation; Business Strategy; Organizational Culture
            Related
            • 29 Jun 2012
            • News

            Mass. residents react to ruling with relief

            • 17 Apr 2019
            • News

            Europe’s Alternative to Medicare for All

            • 21 Jan 2021
            • Blog Post

            How I Used the HBS Community to Hone My Professional Goals

            I had some idea early on in my career that I wanted to get my MBA, but to be honest I did not have a plan or roadmap for when I wanted to pursue this goal. I graduated from the University of Michigan with degrees in Psychology and... View Details

              Joshua R. Schwartzstein

              Joshua Schwartzstein is a Professor of Business Administration in the Negotiation, Organizations & Markets Unit. 

              Professor Schwartzstein is a behavioral economist who focuses on incorporating psychologically realistic assumptions about... View Details

              • May 2025
              • Case

              Humana Commits to Value-Based Care

              By: V.G. Narayanan, Henry Eyring and David Lane
              In late 2023, CEO Bruce Broussard reviewed health insurer Humana’s transformation into a value-based care ecosystem. Under its CenterWell brand, the several millions of members in Humana Medicare Advantage plans now had access to Humana-provided primary care, home... View Details
              Keywords: Business Model; Business Units; Financing and Loans; Innovation Strategy; Growth and Development Strategy; Service Operations; Health Industry; United States
              Related
              • 25 Jul 2023
              • Research & Ideas

              Could a Business Model Help Big Pharma Save Lives and Profit?

              cross-sector and cross-border partnerships needed to execute the model. Adding new information about how pharmaceutical companies handle global public health challenges. Jessica Martinez, a former Big Pharma executive who joined the Bill... View Details
              Keywords: by Esther Schrader; Health; Health