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Show Results For
- All HBS Web
(1,723)
- People (12)
- News (720)
- Research (487)
- Events (3)
- Multimedia (32)
- Faculty Publications (282)
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- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
willing to bear to reopen the economy. No one can predict with any certainty how shopping patterns and consumer tastes will change. No one can be sure when people will feel safe enough to travel so that the hotels, airlines, restaurants,... View Details
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
issues." In some lines of work in which the public is put at risk —such as air travel or police service—regular mental health testing may be warranted, says Quelch. In those cases, employers should look into finding the most effective... View Details
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
of authenticity in leadership is what is needed to manage the tension. Michael Leahy commented that " we are challenged to sort out short term position and personal self serving ambition versus more genuine leadership When we are View Details
Keywords: by James Heskett
- 22 Nov 2006
- Research & Ideas
CEO Succession: The Case at Ford
been at a tobacco company. But in fact, at American Express, where he had a significant run, he was running the largest customer for computers perhaps in the world, the American Express travel business. And it was based on that... View Details
- 24 Jun 2014
- First Look
First Look: June 24
range of devices (typically portable or mobile), including consumer devices such as smartphones, tablets and E-Readers, but also a host of new emerging devices. Mobile broadband networks enable data to travel in packets over... View Details
Keywords: Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
international labor affairs in the U.S. Department of Labor during the administrations of Eisenhower and Kennedy. It was a time when many countries in Africa and Asia were emerging from colonialism. Often trade union leaders were in the forefront of these independence... View Details
Keywords: by Cynthia Churchwell
- 13 Oct 2011
- Lessons from the Classroom
Building a Business in the Context of a Life
leader." In fact, Kraus, faced her own crossroads in recent years after achieving great success as an entrepreneur. In 1997 she cofounded Circles, a concierge and events company that grew into a $50 million business. She sold Circles in 2007 and then led Spire, a... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Further, non-U.S. companies such as Bouygues Telecom in France and Westpac, the Australian bank I mentioned earlier, have utilized them as cornerstones of their successful operating strategies. So the ideas travel quite well, with some... View Details
Keywords: by Sean Silverthorne
- 23 Apr 2001
- Research & Ideas
The Gulf: It’s a Family Affair
professor and consultant. In these twenty-two-plus years in the field, in addition to the research and writing I have done, I have worked with families in business from over sixty countries. I have traveled to nearly every corner of the... View Details
Keywords: by Wendy Guild & Andrea Schulman
- May 20, 2016
- Comment
World Health Organization Lacks Leadership to Combat Pandemics
By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
- 24 Feb 2009
- First Look
First Look: February 24, 2009
distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details
Keywords: Martha Lagace
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
For its part, HBS never traveled as far down the disciplinary road as other top business schools. While the School did hire more faculty with strong disciplinary research backgrounds, it remained steadfast in its mission to deliver a... View Details
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
biased. But the "pricing" section of the website advises that new hosts set rates with market demand in mind. For example, Airbnb tells new hosts they "may want to charge lower than average rates to attract travelers comparing your place... View Details
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
and food ingredients overseas. For example, Chinese firms are eager to get FDA certification, but this involves extensive travel for agency inspectors. Q: How can the FDA keep pace with the dizzying pace of technology advancement taking... View Details
- 12 Jan 2010
- First Look
First Look: Jan. 12
supporting country organizations in Syria, Turkey, Jordan, Palestine, and Israel. If completed, it would eventually extend to encompass Abraham's travels to and from Egypt, Iraq, and Saudi Arabia. With the endorsement of the U.N.'s... View Details
Keywords: Martha Lagace
- 02 Aug 2016
- First Look
August 2, 2016
airlines also leveraged new economies of scale, thereby reducing costs and increasing the competitive pressure on air travel prices. As a result of the deterioration in their financial performance, RegionFly was recently acquired by a... View Details
Keywords: Sean Silverthorne
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
Over the past two decades, entire industries have been disrupted by Internet competitors who "unbundled" their content and delivered it to consumers in new ways. Newspapers lost out to Google and Craigslist, record companies to iTunes and Spotify, and View Details
Keywords: by Michael Blanding
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
most during your research for this book? A: What was most interesting when I traveled to Lithuania, Belarus, and Ukraine and talked to these people in the government and in these political parties was to find out what exactly they took... View Details
Keywords: by Martha Lagace
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
parents. The increased difficulty and risks of traveling separated some CEOs from family. One had to make the difficult decision to “move to a different city to be closer to the employees, [leaving] the family behind.” None in our sample... View Details
- 14 Jan 2014
- First Look
First Look: January 14
and also broadening the circumstances in which they arise. We discuss applications to travel reservation systems, payment card systems, marketplaces, rebate services, search engine advertising, and various types of brokers and agencies.... View Details
Keywords: Sean Silverthorne