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- All HBS Web (748)
- Faculty Publications (612)
- December 1988
- Case
Pacific Bell and the CWA (A)
By: Charles C. Heckscher and Rosabeth M. Kanter
Keywords: Telecommunications Industry
Heckscher, Charles C., and Rosabeth M. Kanter. "Pacific Bell and the CWA (A)." Harvard Business School Case 489-086, December 1988.
- March 1986
- Teaching Note
American Communications (A), Teaching Note
By: D. Quinn Mills and G. Bruce Friesen
- February 1983 (Revised February 1986)
- Case
International Telephone & Telegraph Corp. (A&B) (Condensed)
By: Michael Beer
Keywords: Telecommunications Industry
Beer, Michael. "International Telephone & Telegraph Corp. (A&B) (Condensed)." Harvard Business School Case 483-105, February 1983. (Revised February 1986.)
- December 1982
- Case
New Technology and Job Design in a Phone Company (A)
By: Richard E. Walton
Keywords: Information Technology; Job Design and Levels; Human Resources; Management; Telecommunications Industry
Walton, Richard E. "New Technology and Job Design in a Phone Company (A)." Harvard Business School Case 483-073, December 1982.
- January 1982
- Case
New York Telephone Co.: The 1975 Revenue Forecast
Schleifer, Arthur, Jr. "New York Telephone Co.: The 1975 Revenue Forecast." Harvard Business School Case 182-060, January 1982.
- 01 Jun 2011
- News
Downtime
national and international telecommunications structure. Super Sad True Love Story by Gary Shteyngart creates a dystopian future for the United States as a setting for an unrequited love. I enjoyed his debut novel, The Russian Debutante’s... View Details
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
system testing, and system integration testing. Personal Motivation Specialisterne's founder, Thorkil Sonne, launched the company in 2004 following a high-level career in telecommunications IT. (Specialisterne is Danish for "the... View Details
- 13 Mar 2007
- First Look
First Look: March 13, 2007
(Abridged) Harvard Business School Case 705-441 Designed as an overview of all aspects of the strategy process: industry analysis, positioning, dynamics and sustainability, and scope issues of corporate strategy, including vertical... View Details
Keywords: Martha Lagace
- 23 Jan 2019
- Blog Post
The First Five Years: '30 under 30' Edition
mainstream music industry today made all of the hard work of the past decade deeply worth it.” Tucker: “I think professionally it provides nice exposure for the work we have been doing here at Troy Capital. I’d like to think it doesn’t... View Details
- 17 Jan 2019
- News
The First Five Years: ‘30 Under 30’ Edition
doing things as an entrepreneur and activist, you can often feel solo in your journey or that you are operating on the periphery of mainstream culture. So being recognized with such a prestigious accolade alongside many leaders of the mainstream music View Details
- 01 Oct 1999
- News
The View from the Pit
Harvard's School of Public Health since 1976 and has spent much of her professional career applying corporate and industrial models to the health-care field. Her research activity at HBS focuses on the current trend of hospital mergers... View Details
Keywords: Judith A. Ross
- 01 Dec 1999
- News
The Way You See It
fueling the automobile has dominated world industrial development." Another described the car as "revolutionizing the role of transportation in everyday life and business. It made more of America accessible, resulting in the generation of... View Details
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
and do it more efficiently, over time. Richard E. Beville should know. The chief operating officer of Lamont Digital Systems, a Greenwich, Conn., provider of digital telecommunications services, Beville started his career in the Bell... View Details
Keywords: by David Stauffer
- 07 Feb 2011
- Lessons from the Classroom
Creating the Founders’ Dilemmas Course
how viable the dream. “We tackle the problems that are faced by almost any founder no matter what industry they are in, no matter what country they are in, and no matter what time frame they are in-boom or bust.” "We tackle the... View Details
- 20 Jul 2010
- First Look
First Look: July 20
David LaneHarvard Business School Case 810-075 Iqbal Quadir, a former New York investment banker, set about to bring universal telecommunications to his native Bangladesh. He was convinced that GSM, the same advanced wireless technology... View Details
Keywords: Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
unexpectedly in the midst of chaos brought by the resistance of its staff who feared losing their civil servant status after privatization. Also facing Mao was the forthcoming deregulation of the telecommunication View Details
Keywords: Sean Silverthorne
- 01 May 2012
- First Look
First Look: May 1
learning that has received less attention from academics despite popular interest: learning by supplying. Using a detailed panel dataset on supply relationships in the mobile telecommunications industry, we address the following... View Details
Keywords: Carmen Nobel
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- May 1995 (Revised April 1998)
- Case
AT&T Paradyne
By: Robert S. Kaplan
A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Technology Industry
Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
- March 2014
- Case
MediaTek: From Feature Phones to Smartphones
By: Willy Shih
MediaTek was the third largest fabless semiconductor company in the world, and was the second largest supplier of the silicon microchips that powered mobile phones. Yet as the company's chairman reflected on his R&D strategy, he wondered why it hadn't moved faster on... View Details
Keywords: Decision Choices and Conditions; Decisions; Business Strategy; Corporate Strategy; Technology Adoption; Telecommunications Industry; Telecommunications Industry; China; Taiwan
Shih, Willy. "MediaTek: From Feature Phones to Smartphones." Harvard Business School Case 614-059, March 2014.