Publications

November 1991 (Revised June 1992)
Case

AT&T: The Dallas Works (B)

Describes the innovative use of a cross-level team as a tool for driving change at a troubled AT&T plant. After the team is disbanded, the case raises questions about the group's achievements, and about how well the organization is positioned to tackle the changes that... View Details

Keywords: Organizational Change and Adaptation; Change Management; Groups and Teams; Telecommunications Industry; Texas

December 1988
Case

Pacific Bell and the CWA (A)

By: Charles C. Heckscher and Rosabeth M. Kanter

Keywords: Telecommunications Industry

March 1986
Teaching Note

American Communications (A), Teaching Note

By: D. Quinn Mills and G. Bruce Friesen

Keywords: Communication; Telecommunications Industry

February 1983 (Revised February 1986)
Case

International Telephone & Telegraph Corp. (A&B) (Condensed)

By: Michael Beer

Keywords: Telecommunications Industry

December 1982
Case

New Technology and Job Design in a Phone Company (A)

By: Richard E. Walton

Keywords: Information Technology; Job Design and Levels; Human Resources; Management; Telecommunications Industry

January 1982
Case

New York Telephone Co.: The 1975 Revenue Forecast

By: Arthur Schleifer Jr.

Keywords: Forecasting and Prediction; Revenue; Telecommunications Industry

November 1982
Case

Conversion Training at New England Telephone (B)

By: D. Quinn Mills and E. Mary Lou Balbaky

Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England

February 1992 (Revised July 1993)
Case

Telefonica de Argentina S.A.

Deals with the privatization of the Argentine telephone industry. Focuses on the restructuring aspect. Commercial banks owned sovereign debt of Argentina trading at a deep discount to par. The question is whether the banks should exchange their sovereign debt... View Details

Keywords: Financial Instruments; Restructuring; Privatization; Commercial Banking; Telecommunications Industry; Argentina

March 1976 (Revised June 1993)
Case

Communications Satellite Corp.

Describes the FCC hearings which were designed to determine Comsat's cost of equity. Comsat's risks are examined, and expert testimony is given. Objective of the case is to estimate Comsat's cost of equity. View Details

Keywords: Government Administration; Equity; Telecommunications Industry; United States

January 1991 (Revised June 1999)
Teaching Note

MCI Communications: Planning for the 1990s TN

By: Robert L. Simons

Teaching Note for (9-190-136). View Details

Keywords: Planning; Telecommunications Industry

May 2012
Case

Quietly Brilliant: Transformational Change at HTC

By: Michael L. Tushman and Kerry Herman

The case examines smartphone maker HTC's 2006 decision to become a branded company. The case focuses on the cultural and organizational shifts HTC underwent to successfully make the transition from an ODM, founded in 1997, to a leading branded manufacturer (7% market... View Details

Keywords: Globalized Firms and Management; Organizational Structure; Cross-Cultural and Cross-Border Issues; Telecommunications Industry; Taiwan

June 2011
Teaching Note

Big to Small: The Two Lives of Barry Nalls (TN)

By: Noam Wasserman

Teaching Note for 808167. View Details

Keywords: Personal Development and Career; Experience and Expertise; Business Startups; Problems and Challenges; Entrepreneurship; Telecommunications Industry

September 1991 (Revised March 1994)
Case

Telefonos De Mexico, S.A. de C.V.

By: David F. Hawkins

Keywords: Telecommunications Industry; Mexico

February 2010 (Revised November 2012)
Case

Indus Towers: Collaborating with Competitors on Infrastructure

By: Ranjay Gulati, Francisco de Asis Martinez-Jerez, V.G. Narayanan and Rachna Tahilyani

The case describes the formation of Indus Towers, the largest telecom tower company in the world that has a joint venture created to build and manage the passive infrastructure of wireless telecom operators by bringing together three competitors in India's tough... View Details

Keywords: Joint Ventures; Cost Management; Infrastructure; Alliances; Competition; Cooperation; Telecommunications Industry; India

March 2008 (Revised October 2009)
Case

Crossing Borders: MTC's Journey through Africa

By: Tarun Khanna and Ayesha Khan

This is the story of MTC, a Kuwaiti telecom company that has grown from a sleepy, state monopoly to become one of the fastest growing telecom companies in the world, with the largest regional footprint across the Middle East and Africa. The CEO of the company, Dr. Saad... View Details

Keywords: Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; Global Strategy; Globalized Firms and Management; Growth and Development Strategy; Emerging Markets; Telecommunications Industry; Africa; Kuwait

January 2008
Supplement

Nextel Partners: Put Option (CW)

By: Timothy A. Luehrman

Spreadsheet Supplement for [207128]. View Details

Keywords: Telecommunications Industry

December 2004 (Revised July 2006)
Case

Celtel International B.V.

By: G. Felda Hardymon and Ann Leamon

Mo Ibrahim, chairman of Celtel International, the largest provider of cellular services in sub-Saharan Africa, must decide on his company's future. After an amazing six years that took it from minority positions in three countries to nearly $1 billion in revenues and... View Details

Keywords: Decisions; Initial Public Offering; Business Growth and Maturation; Mergers and Acquisitions; Entrepreneurship; Wireless Technology; Telecommunications Industry; Africa

December 2004 (Revised November 2006)
Case

Esrey & LeMay Sprint Options, The

By: Henry B. Reiling and Kevin Wall

Sprint's outside auditor simultaneously provided tax advice--including the recommendation of tax shelters related to Sprint options--to senior Sprint officers. These tax structures were called into question amid circumstances that raise a variety of conflicting issues... View Details

Keywords: Taxation; Conflict of Interests; Governing and Advisory Boards; Decision Choices and Conditions; Personal Development and Career; Telecommunications Industry