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Show Results For
- All HBS Web (749)
- Faculty Publications (613)
- June 2003 (Revised April 2006)
- Case
Irene Charnley at Johnnic Group (B)
By: Linda A. Hill and Maria Farkas
Supplements the (A) case. View Details
Hill, Linda A., and Maria Farkas. "Irene Charnley at Johnnic Group (B)." Harvard Business School Case 403-171, June 2003. (Revised April 2006.)
- May 2003 (Revised January 2006)
- Teaching Note
NTT DoCoMo: Marketing i-mode (TN)
By: Youngme E. Moon
Teaching Note for (9-502-031). View Details
- April 2003
- Teaching Note
Energis (A) (TN)
By: John R. Wells
Teaching Note for (9-703-505). View Details
- July 2002 (Revised August 2002)
- Supplement
Australia-Japan Cable: Structuring the Project Company
By: Benjamin C. Esty
Spreadsheet to (9-203-024). Download only. View Details
- June 2002 (Revised July 2002)
- Case
NTT DoCoMo: Marketing i-mode
By: Youngme E. Moon
i-mode is a wireless Internet service offered in Japan by NTT DoCoMo. In just three years, the service has won over 30 million subscribers and achieved a 60% share of Japan's mobile Internet market, making it the most successful mobile data service in the world. It is... View Details
Keywords: Price; Marketing; Marketing Channels; Market Entry and Exit; Market Participation; Success; Competition; Internet and the Web; Technology Adoption; Mobile and Wireless Technology; Telecommunications Industry; Japan
Moon, Youngme E. "NTT DoCoMo: Marketing i-mode." Harvard Business School Case 502-031, June 2002. (Revised July 2002.)
- January 2002 (Revised March 2006)
- Teaching Note
The Rise and Fall of Iridium, The (TN)
Teaching Note for (9-601-040). View Details
Keywords: Telecommunications Industry
- October 2001 (Revised January 2002)
- Case
Siemens AG: Global Development Strategy (B)
By: Stefan H. Thomke and Ashok Nimgade
Supplements the (A) case. View Details
Keywords: Global Strategy; Research and Development; Cross-Cultural and Cross-Border Issues; Product Development; Telecommunications Industry; Germany; Bangalore
Thomke, Stefan H., and Ashok Nimgade. "Siemens AG: Global Development Strategy (B)." Harvard Business School Case 602-062, October 2001. (Revised January 2002.)
- June 2001
- Case
GetConnected
By: Jay O. Light and Daniel J. Green
An embryonic Internet-based telecom marketing firm considers its first (seed) round of funding. They are choosing between a fixed price round and a discounted convertible round. View Details
Light, Jay O., and Daniel J. Green. "GetConnected." Harvard Business School Case 201-010, June 2001.
- December 2000
- Teaching Note
Bell Atlantic and the Union City Schools (A): The Intelligent Network TN
By: Rosabeth M. Kanter and Ellen Pruyne
Teaching Note for (9-399-029). View Details
- February 1999
- Case
Tele-Communications, Inc. (A): Cascading Miracles
John Malone, CEO of Tele-Communications, Inc. (TCI), the largest U.S. cable television company, is in the midst of a strategic and operational turnaround. TCI has been losing market share to direct-to-home satellite broadcasters, and Malone is considering a bold new... View Details
Keywords: Technological Innovation; Operations; Television Entertainment; Business Strategy; Volatility; Telecommunications Industry; United States
Eisenmann, Thomas R. "Tele-Communications, Inc. (A): Cascading Miracles." Harvard Business School Case 899-215, February 1999.
- March 1999
- Case
Australia's Telstra Corporation (B): The Countdown
By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis
Supplements the (A) case. View Details
Sasser, W. Earl, Carin-Isabel Knoop, and Cate Reavis. "Australia's Telstra Corporation (B): The Countdown." Harvard Business School Case 899-210, March 1999.
- August 1998 (Revised November 1998)
- Teaching Note
Teleswitch (A), (B), and (C) TN
Teaching Note for (9-898-207), (9-898-208), and (9-898-209). View Details
Keywords: Telecommunications Industry
- May 1991
- Article
Engines of Progress: Designing and Running Entrepreneurial Vehicles in Established Companies: The Enter-Prize Program at Ohio Bell, 1985-90
By: R. M. Kanter and L. Richardson
Kanter, R. M., and L. Richardson. "Engines of Progress: Designing and Running Entrepreneurial Vehicles in Established Companies: The Enter-Prize Program at Ohio Bell, 1985-90." Journal of Business Venturing 6 (May 1991): 209–229.
- November 1992
- Case
Genessee Wire and Cable
By: Jonathan Eckstein and Arthur Schleifer Jr.
Keywords: Telecommunications Industry
Eckstein, Jonathan, and Arthur Schleifer Jr. "Genessee Wire and Cable." Harvard Business School Case 893-008, November 1992.
- May 1999
- Case
African Communications Group (Condensed)
Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility... View Details
McGahan, Anita M. "African Communications Group (Condensed)." Harvard Business School Case 799-148, May 1999.
- May 1999
- Background Note
Broadband Race, The
By: David B. Yoffie and Mary Kwak
Surveys developments in broadband in the late 1990s, focusing on the rivalry between telecom companies deploying DSL and cable companies rolling out cable modem service. Reviews the major broadband technologies, examines the state of competition in the United States,... View Details
Keywords: Technological Innovation; Internet and the Web; Competition; Telecommunications Industry; United States; Hong Kong; Singapore
Yoffie, David B., and Mary Kwak. "Broadband Race, The." Harvard Business School Background Note 799-106, May 1999.
- October 1994 (Revised October 1995)
- Case
AT&T and the International Settlements Problem
By: Willis M. Emmons III and David Riordan
Emmons, Willis M., III, and David Riordan. "AT&T and the International Settlements Problem." Harvard Business School Case 795-035, October 1994. (Revised October 1995.)
- March 1994
- Supplement
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
By: Roy D. Shapiro and Michael D. Watkins
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)." Harvard Business School Supplement 694-077, March 1994.
- October 1993 (Revised July 1997)
- Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
- January – February 1991
- Article
Championing Change: An Interview with Bell Atlantic's CEO Raymond Smith
By: R. M. Kanter
Kanter, R. M. "Championing Change: An Interview with Bell Atlantic's CEO Raymond Smith." Harvard Business Review 69, no. 1 (January–February 1991): 118–130. (Reprintings include Leaders on Leadership, edited by W. Bennis. Boston: Harvard Business School Press, 1992; The Challenge of Organizational Change, edited by R.M. Kanter, B.A. Stein, and T.D. Jick. N.Y.: Free Press, 1992.)